Unbelievable service I ordered it at lunch time and ut was delivered the very next morning. It was presented beautifully. Excellent service
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Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
First class personal service, even through an online order. Spoke with Jessica in their Mail Order dept. She was fantastic! Helpful and nothing was too much trouble. She was a credit to the company an... Mehr ansehen
First class service from start to finish. Customer support for online purchase was incredibly friendly, accommodating and helpful - went above and beyond and nothing was too much trouble - I could... Mehr ansehen
This company goes far above and beyond other to lead the way in customer service and what shopping local is Al about I forgot to o add a item to my delivery next day email to get it added on but... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
Fallers Jewellers Since 1879. Family owned jewellery store in Galway, Ireland. Fallers are makers of the Claddagh ring. We deliver wide range of jewellery both precious and semi precious worldwide.
Kontaktinformationen
Williamsgate St, H91V3WC, Galway, Irland
- 091561226
- info@fallers.com
- fallers.ie
4.9
Hervorragend
657 Bewertungen
Hat 50 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 48 Std.
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Antwort von Fallers Jewellers
Thank you for your kind feedback! We’re delighted to hear you’re happy with your ring and that it arrived promptly. We hope you enjoy wearing it!
Everything that’s good about internet shopping…
Faller’s are everything that’s right about internet purchases. Items fit the description, prompt delivery and good communication. You’re not over charged for shipping and items arrive when they should and well packaged.
30. Juli 2025
Bewertung ohne vorherige Einladung
Antwort von Fallers Jewellers
Thank you so much for your fantastic review Russell! We’re thrilled to hear that your online shopping experience with Fallers exceeded your expectations. We take pride in accurate descriptions, prompt delivery, and careful packaging, and it’s wonderful to know it made a difference for you.
above and beyond…
Fallers Jewellers go above and beyond and they constantly update you with the progress of your order. I would definitely buy again . Thank you
16. Juli 2025
Antwort von Fallers Jewellers
Thank you so much for your kind words Angela! We’re delighted to hear you appreciated our updates and service. It’s wonderful to know you’d shop with us again, and we look forward to helping you find more pieces you’ll love!
Good customer service and after purchase care
I initially faved an issue which was dealt with immediate solution
22. Juli 2025
Antwort von Fallers Jewellers
Thank you for your feedback! We’re glad we could resolve the issue quickly and provide a solution that worked for you. Your satisfaction is very important to us, and we appreciate your support.
Antwort von Fallers Jewellers
Thank you for your kind words! We’re delighted to hear that everything was handled smoothly and that you found our team friendly. We really appreciate your feedback!
Antwort von Fallers Jewellers
Thank you for your kind words! We’re delighted you enjoyed our online service and prompt delivery. We look forward to helping you find more pieces you’ll love!
Buying the product was a great…
Buying the product was a great experience HOWEVER, it took 15days to arrive and it was a birthday present so I was disappointed not to have it on time.
6. Juli 2025
Everything fine
Everything fine. Only hiccup is BREXIT. Now have to pay customs duty before I can receive my order.
8. Juli 2025
It was my second time purchasing from…
It was my second time purchasing from Fallers Jewellery, online. Both my watches came in good condidition. I love that they even send a beautiful paperbag i would have gotten if i purchased in person at the shop.
The increption of my name on the first watch made it extra special. You have gained yourselfves a new member to the "loyal customers' list." i am stuck on you because of your excellent service, timely delivery and variety from stock to choose from.
THANK YOU FALLERS JEWELLERY
3. Juli 2025
Antwort von Fallers Jewellers
Thank you so much for your amazing review! We’re thrilled to hear that both your watches arrived safely and that the personalised engraving made your first purchase extra special. It’s wonderful to know our service, timely delivery, and variety have earned a spot on your “loyal customers” list. We truly appreciate your support and can’t wait to help you find more pieces you’ll love!
Antwort von Fallers Jewellers
Thank you so much for your wonderful feedback Carol! We’re thrilled to hear you love your Claddagh jewellery and that you’re happy with both the quality and our service. It means a lot to us!
Super happy
My order came quickly, and the items are packaged beautifully. They even came with bags for gifting.
19. Juni 2025
Antwort von Fallers Jewellers
Thank you so much for your kind words! We're thrilled to hear your order arrived quickly and that you loved the packaging. We always want to make gifting extra special, so we're glad the included gift bags were a nice touch. We truly appreciate your support and hope to see you again soon!
Where's my order??
Ordered a birthday present a month ago, and still not arrived. Have tried to contact and heard nothing back.
12. Juni 2025
Antwort von Fallers Jewellers
Thank you for your feedback, and we’re sorry to hear about your experience with the lack of communication. We understand how disappointing this must be.
To ensure we address this promptly, we’ve sent you an email to follow up and assist you directly. Please check your inbox for an email from 'info@fallers.com', and feel free to reply with any additional details or concerns.
We’re committed to resolving this issue and ensuring you’re satisfied with our product and service.
Excellent quick delivery. Great service
Excellent quick delivery. Extremely well packaged and nice gift wrapping. Had a watch that was out of stock everywhere else. Would definitely recommend
16. Juni 2025
Antwort von Fallers Jewellers
Thank you so much for your wonderful feedback Lee! We're so happy we could provide the watch you were looking for—especially when it was hard to find elsewhere. It's great to hear the delivery was quick and the packaging met your expectations. Your recommendation truly means a lot to us. We hope to welcome you back again soon!
Antwort von Fallers Jewellers
Thank you for your lovely review Stephanie! We're so glad to hear our team made a positive impression and that everything was handled quickly for you. We pride ourselves on friendly, helpful service, so your kind words mean a lot. Looking forward to helping you again in the future!
They made the p easy and…
They made the purchase process easy and straightforward with fast delivery.
14. Juni 2025
Antwort von Fallers Jewellers
Thank you for your feedback Kerry! We're so glad to hear the purchase process was smooth and the delivery quick. Making things easy and stress-free for our customers is always our goal.
Amazing customer service
Amazing customer service. Ring size initially ordered was not available, got a call from Customer Team (I'm in the UK), and offered several options.
Ended up going for a different size, and ring arrived very quickly.
31. Mai 2025
Antwort von Fallers Jewellers
Thank you so much for your kind words Jennine! We're delighted to hear that our Customer Team was able to assist you quickly and find the right solution. We know how important it is to get the perfect fit, and we’re glad everything worked out smoothly. Your support means a lot, and we hope you love your ring!
Beautiful necklace
Great service quick delivery beautiful necklace will definitely buy from this shop again
3. Juni 2025
Antwort von Fallers Jewellers
Thank you so much for your lovely review Linda! We're thrilled you’re happy with the necklace and the service you received. It means the world to us that you'd shop with us again!
Antwort von Fallers Jewellers
Thank you for your great feedback! We're so glad you were happy with the fast delivery, free shipping, and the quality of your order. We really appreciate your support!
Great customer service & quick delivery.
28. Mai 2025
Antwort von Fallers Jewellers
Thank you for your kind words Josephine! We're so glad you were happy with our customer service and speedy delivery. We look forward to serving you again in the future!
Item bought for a soon to be Birthday
Item bought for a soon to be Birthday, arrived 2 days after order
28. Mai 2025
Antwort von Fallers Jewellers
Thank you for your lovely feedback! We're so glad your order arrived quickly and just in time for the upcoming birthday. We hope the gift is a big hit and brings lots of smiles!
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