I had a great experience with ezi licence as they were always helpful and solved any issues that I had concerns with. All the instructors that I met are awesome and made my experience that much bet... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
The worst, most exploitative service. This company created and hides behind its own policies to extract more money from customers. I still have $80 left in my account that I will not use, as I no lo... Mehr ansehen
Unternehmen hat geantwortet
I had Monika as my instructor, Monika was patient and kind, she was clear and concise with what she was teaching. She was able to make things easier for me to understand and would always make sure I’... Mehr ansehen
Unternehmen hat geantwortet
Genuinely surprised at how fast and good their customer service was; emailed in to ask them to amend something and literally within about two hours they'd updated it (compared to most places where the... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
EzLicence: The modern solution for connecting instructors with eager learners. Offering top-rated instructors, transparent pricing, and seamless scheduling, we make driving dreams a reality, effortlessly.
Kontaktinformationen
217-219 Flinders Street, 5000, Adelaide, Australien
- support@ezlicence.com.au
- ezlicence.com.au
Hat 75 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
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Das haben sich andere Leute angesehen
Best driving instructor!
My amazing driving instructor Neha she is the absolute best!! she is kind patient I’ve learnt how to drive safely and build my confidence on the road. highly recommend her!!!

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Easy and convenient booking process
Easy and convenient booking process. Friendly instructors.

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The instructors were excellent
The instructors were excellent.
Customer service was great, speedy and solved a problem that unfortunately I had created.

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very great customer service
very great customer service, nice, fast responses to my queries

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Scammers
Ive been asking for a refund and emailed them about the problem that i had with their company
Today is the 6 th days no body care and im stacking here without my money

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Shaun - fantastic instructor
Shaun was a fantastic instructor. Ran through pretest lessons. I felt confident with all the manoeuvres. Got my licence first time. Thanks Shaun.

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i got my money back
Positive Experience
They are very punctual. They never take too long to respond or take action. They are also very polite and professional. Thank you!

Antwort von EzLicence
Don't follow their own policy
Daughter booked a lesson. Come day of the lesson mobile phone outage. Instructor sent a text saying "here" which my daughter didnt get, my daughter also send her texts and phone calls. Despite web page saying the instructor will knock on the door, this instructor didnt and said "its not my policy to" I contacted the company explained the outage, that the instructor didnt knock (have video from our front door) and the texts / phone calls from daughter but they wont refund. Had to lodge a complaint with Consumer Complaints. Feel this company despite have policies which are highlighted on their web page dont follow them and take advantage of youth where they can. Use a company who adheres to Policy, makes effort to fulfil a booking and does not try rip you off.
Update - EzLicence have offered my daughter a $85 credit. Disappointing it took this review and a complaint to Consumer Protection however hopefully they review their policies after this because there was a breakdown in communication which as noted above could have been sorted by a simple knock on the door. It is also noted that the instructors are independent and this relates to only the instructor my daughter used.

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The conversation was ckear and the…
The conversation was ckear and the point.

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Great Experience from Start to Finish
I’ve had a fantastic experience with EzLicence. Their instructors are great—professional, patient, and really supportive. On top of that, their customer service is awesome. I had two separate issues, and both times they solved my problem within just a couple of hours. Really impressed with how responsive and efficient they are. Highly recommend!

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Sandra 😊
Sandra made my son comfortable at the wheel and listened to what he asked. He finally feels comfortable to get his license. Will continue lessons with her.

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Swift and considerate refund
Swift and considerate refund

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Great service
Large choice of instructors, the service is easy to use, e.g., searching for a free slot. The instructors are good. They helped me a lot with converting my overseas licence. Thank you!

Antwort von EzLicence
Easy to see, easy to use
It's great how you can see each instructors review, which helps to choose the right instructor that suits yourself. Never suffered with the booking and payment method, I think it was pretty easy to use for a first time user like me.
However, it was a bit confusing about where to leave a review for the instructor, so I thought it would be better, for example, after 5-6 lessons (or even more) with the same instructor there could be a link to leave a review.
Thank you for taking the time to read, it was a pleasure to use EzLicence.

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Sam is the best instructor ever
Sam is the best instructor ever: very patient, kind, professional, and honest. It's great taking classes with him because he helps you practice efficiently, responsibly, and safely.

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Prompt reply and prompt action on a…
Prompt reply and prompt action on a request
I would recommend this service to others
Regards
Alan Brown
Perth
Customer

Antwort von EzLicence
The effort to help the customer was top notch.
The staff went to the limit to help me.
That was very kind and appreciable.

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Quick response
Quick response, very easy process and good communication.

Antwort von EzLicence
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