Awful company there is nothing good to say about my experience with evolve. To transfer money out was a long drawn out horrendous experience which ended in them having a problem and couldn’t pay out o... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Main issue is customer services, who respond in 10 days to requests. Yes, 10 days. They do state that is their response time but seems an extremely long time to get a simple answer. They don’t seem to... Mehr ansehen
Unternehmen hat geantwortet
It took me months or chasing to get my pension transferred. There is no customer support number and everything done through emails which take weeks to respond. I had to resort to sending almost da... Mehr ansehen
Unternehmen hat geantwortet
Utterly terrible. First of all, they don't have real time investment performance reporting so you've no idea if your pension pot is growing or not. Then, contacting support is a total nightmare: it ta... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Über Evolve Pensions
Vom Unternehmen geschrieben
Evolve is a leading provider in workplace pensions services putting people at the centre of everything it does. We specialise in providing the core services essential to the successful running of a pension scheme including administration, consultancy, and secretariat services.
Operating since 1988, Evolve’s offering to the workplace pensions market, Crystal, has been authorised by The Pensions Regulator as a Master Trust since 2019.
Kontaktinformationen
Unit 2, White Oak Square, BR8 7AG, Swanley, Kent, Vereinigtes Königreich
- 01322 661679
- info@evolvepensions.co.uk
- evolvepensions.co.uk
2.4
Mangelhaft
395 Bewertungen
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat keine negativen Bewertungen beantwortet
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Evolve penñsions were very helpful and…
Evolve penñsions were very helpful and polite .
12. September 2022
Antwort von Evolve Pensions
Hello Anthony,
We're pleased to hear you have found our services helpful.
Thank you for our 5 star review.
Very informative and helpful company
12. September 2022
Antwort von Evolve Pensions
Hello David,
We're pleased to hear you're happy with our services and have found us helpful.
Thank you for our 5 star review.
Great service
12. September 2022
Antwort von Evolve Pensions
Hello Daniel,
We're pleased to hear you're happy with our service.
Thank you for our 5 star review.
I’m trying to get information and it’s…
I’m trying to get information and it’s so hard to get it
2. September 2022
Antwort von Evolve Pensions
Hello Liam,
We're sorry to hear you have had difficulty contacting our Administration Team. Our phonelines are open Monday-Friday 9am-5pm. You can email our Administration Team at info@evolvepensions.co.uk. Our emails currently have a 10-working-day response time.
Great service and very helpful and…
Great service and very helpful and polite staff.All questions or enquery was solved quickly and efficiently.
12. September 2022
Antwort von Evolve Pensions
Hello Marin,
We're pleased to hear you're happy with our services and have found our staff helpful and polite.
Thank you for our 5 star review.
First review.
This is the first email I have received from yourselves, so I haven't been able to give any feedback of my experience.
11. September 2022
Antwort von Evolve Pensions
Hello Peter,
Thank you for your review.
Not Much
Not Much, My last name is spelt wrongly.
It's not 'Miyora' but it's "Miyoba"
11. September 2022
Antwort von Evolve Pensions
Hello Wallence,
We're sorry to see we hold your surname incorrectly on our records. Please could you email info@evolvepensions.co.uk and we can look into this for you?
Thank you!
I gave 1 star as I have had absolutely…
I gave 1 star as I have had absolutely no contact with this company whatsoever beyond the regular monthly email they send which tends also to be irrelevant to my daily life. these emails seem to be very generic and not aimed at me personally. I am almost certain that I will not live to collect this pension, and as I have, as far as I am aware, not made any contributions to this pension in the past 25 years or so, and so I do not care. I am asked to rate my experience... my experience of what? This is utter nonsense.
10. September 2022
Antwort von Evolve Pensions
Hello Paul,
Thank you for your feedback, and we are sorry for any upset our request has caused. We have asked all of our members to provide feedback on the service they have received whilst enrolled with us. Our newsletters are to our whole membership and therefore may sometimes contain information that may not be relevant to you, however if there are specific topics you would like more information on we are always open to feedback.
Our workplace pensions can be accessed from age 55. If you require any further information on this you can contact us by email at info@evolvepensions.co.uk
Antwort von Evolve Pensions
Hello Brian,
Thank you for your response.
Could not get onto my statement
9. September 2022
Antwort von Evolve Pensions
Hello John,
We're sorry to hear you can't access your statement. Please contact our Administration Team and they will be able to assist you further. Our phonelines are open Monday-Friday 9am-5pm. Alternatively you can email our Administration Team at info@evolvepensions.co.uk.
Thank you
Excellent service
Excellent service. Updated frequently with my pensions all in one place .
16. Juli 2022
Antwort von Evolve Pensions
Hello,
We're pleased to hear you're happy with our service.
Thank you for our 5 star review.
Good service
8. September 2022
Antwort von Evolve Pensions
Hello Rupert,
We're pleased to hear you're happy with our services.
Thank you for our 5 stars.
I’ve not contributed to this pension…
I’ve not contributed to this pension for years I’ve been trying to get in contact with you on numerous occasions but to no avail. Please can you give me some information so I can combine this with my new pension. I need you to contact me regarding this matter. It’s easier trying to get through to the Dvla or even the doctors surgery
8. September 2022
Antwort von Evolve Pensions
Hello Tommy,
We're sorry to hear you have had difficulty contacting our Administration Team. Our phonelines are open Monday-Friday 9am-5pm or you can email our Administration Team info@evolvepensions.co.uk and our team will be able to assist you further.
Happy
The whole process was uncomplicated and easy to understand when drawing my funds out . The website is easy to understand whilst being a member thanks
8. September 2022
Antwort von Evolve Pensions
Hello Stephen,
We're pleased to hear you have found our services uncomplicated and easy to understand.
Thank you for our 5 stars.
Antwort von Evolve Pensions
Hello Adam,
We're pleased to hear you have found our services helpful.
Thank you for our 5 stars.
Happy with Evolve
Good pension company and easy to navigate to view your pension pot. Get up to date with relivate news, gives me peace of mind towards end of working life. Thanks
7. September 2022
Antwort von Evolve Pensions
Hello Kevin,
We're pleased to hear that you fin our services easy to navigate and you feel peace of mind.
Thank you for our 5 stars.
It easy go On web site
7. September 2022
Antwort von Evolve Pensions
Hello Janet,
We're pleased to hear you're happy with our services.
Thank you for our 5 stars.
I can only say i am kept up to date
I can only say i am kept up to date, and that is very good from my perspective. I am a complete novice on pensions so the more information given in terminology people like myself is good
7. September 2022
Antwort von Evolve Pensions
Hello Vivienne,
We're pleased to hear you're happy with how regularly you're kept up to date.
Thank you for our 5 stars.
No problems at all 👍
7. September 2022
Antwort von Evolve Pensions
Hello Kenneth,
Thank you for our 5 star review.
Antwort von Evolve Pensions
Hello,
We're pleased to hear you find our services simple and easy to use.
Thank you for our 5 stars.
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.