Evolution Laser Clinic Bewertungen 

I was able to easily purchase my facial and book an appointment for tomorrow with very little issues.

Always a great experience. All the girls are lovely and make sure when getting laser to check in if it’s too high etc.

Thank you x

Renee at the Rouse Hill clinic is excellent. I wouldn’t go to anyone else. The results speak for themselves. She is gentle, caring, and informative. Highly recommend A+++

I got my lips done by Ruby and I can not recommend her enough. It was my first time getting lip filler and I was slightly nervous and very persistent on how I wanted them to look. I didn't want it to look noticeable and was afraid they would look too big and not suit my face. I also had so asymmetry which I was really self conscious about especially when I smiled. From the minute I walked into the clinic I was put at ease. Ruby reassured me the whole way from the moment I sat down. After each step Ruby offered to show me the mirror so I could see exactly what she was doing and how it was looking. The finished product was better than I ever could've imagined and I can't believe I've never done it before. I will definitely be back :)

I been coming to Top Ryde Evolution Laser Clinic since 2023 , very satisfied with The Service and The results.
The Staff are very kind,Helpful & friendly .
Specially Matilda,Eliana & Ellen.

Scammers – Avoid at All Costs

Some of the staff are rude and completely unprofessional. I made a reservation over the phone for a laser hair removal treatment. I was given a price and told to come to the clinic at 4:30 PM on March 15. During that same phone call, I was told they couldn’t do the treatment because they were closing early and asked to come on Sunday the 16th instead.

Then, the next day, I received another call with the same excuse. They said my reservation would be canceled and I should come on Monday morning. When I refused, they told me to come anyway.

When I got there, the employee who did the treatment- all I remember is that she was wearing a scarf- was absurdly rude. I tried to explain the situation, and she just cut me off, saying, “go and sit; we will call for you.” I let it slide because I didn’t want her bad attitude to ruin my day.

After the treatment, I was charged but when I checked my bank account, they had taken nearly double the price they originally quoted me on the phone. When I refused to accept this and said it was their mistake, not mine, and that I wanted to speak to a manager, as they were vague and didn't explain anything, just put extra prices without letting you know before the treatment, the staff refused to refund me and instead offered a “complimentary session” for their mistake, Another employee also told me to come back in two weeks for a touch-up if the hair didn’t fall out.

I returned today (March 31) exactly two weeks later as they told me, and they were even ruder and dishonest. One of the employees, I don’t know her name, but her face was full of filler, just sat there looked on the screen after I gave her my number and started smirking. The other one next to her looked at the screen, then picked up her phone and smirked too, saying, “Yeah, we put a note on your account,” as if they had planned the whole disrespectful interaction in advance. It felt filthy, deliberate, and completely unprofessional.

First, they claimed I came back after three weeks and had missed the touch-up window. When I showed them the email and proved it had only been two weeks, they changed their story and said the touch-up should have happened in the first week, even though the treated hair hadn’t even fallen out yet!!!!!!

Then, they told me that if they gave me a touch-up now, they would remove the complimentary session from my account.

For context, I’ve already had nearly 15 laser hair removal sessions at another clinic. I only started going to this one after moving house and was planning to use it for occasional maintenance sessions. Despite that, their treatment was clearly done in a poor, patchy way, almost like they intentionally missed spots. They also try to pressure you into buying a full bundle of multiple sessions, even if you're only there for maintenance.

This place scammed me, lied to me multiple times, and treated me with total disrespect. I would absolutely not recommend them to anyone.

As always it’s amazing service, even better that Holly is back. Very professional and great results

I had lazer hair removal and the whole experience was great! They did not miss a thing!

customer service was great

Switched to Evolution Laser Clinic to finish my laser journey, from the first visit, the staff was amazing. Every girl was friendly and made the process a breeze. Highly recommend evolution to anyone wanting to get laser done!

No complaints

Friendly and thorough job

Went to Rouse hill. It took longer talking , asking questions, chatting and that is with person talking like it seem to be it’s recorded and scripted. The actual laser treatment was only for 5 min.

I am writing to share my recent experience with the Rouse Hill branch of Evolution Laser Clinic, which was unfortunately quite disappointing.

I arrived for my appointment and was 8 minutes late, which led to the cancellation of my session. While I understand the importance of punctuality and respect the clinic’s scheduling policies, I found this particularly frustrating given my previous experiences at the same location. On a prior visit, I waited over 15 minutes past my scheduled time due to the clinic running behind, yet I was expected to wait patiently without complaint.

What added to my disappointment was the unprofessional and rude attitude displayed by the staff. Instead of handling the situation with understanding or flexibility, they were argumentative and dismissive. As a result of this poor customer service, I decided to cancel not only my appointment but also those of my family.

I hope the clinic reviews its policies and staff training to ensure that all customers are treated with fairness and respect. Consistency in service standards is essential, and I trust that my feedback will be taken seriously to improve future experiences for other clients.

Super informative regarding appropriate treatments & timeframes, never felt pushed to overbook
kind and non-judgemental, a really positive experience that I’ve not always experienced in skin clinics

Perfect as usual!
Fatima was very kind, professional and caring
Thank you

The ones in Wetherill Park are so rude, so unprofessional, and so unwelcoming. I don’t recommend at all. I regret even coming here, my main Clinic has been Liverpool for years.

I am extremely dissatisfied with my experience at this clinic. I purchased three laser hair removal sessions but was told I needed a doctor's certificate clearing me for treatment due to some allergy-related marks on my legs. The clinic staff explicitly assured me that if I couldn't obtain the certificate, I would receive a full refund.

I paid to see a doctor, who was unable to definitively approve or deny the treatment and wouldn't provide a certificate. When I contacted the clinic for my promised refund, the manager suddenly claimed they couldn't issue one due to 'head office policies.' Even worse, they then told me I would need to pay for another doctor's visit specifically to get a letter stating the treatment wasn't advised - a requirement that was never mentioned initially.

Adding to my frustration, I visited Laser Clinics Australia for a second opinion, and they were perfectly willing to proceed with treatment. They simply offered a test patch service to check for reactions, which was successful. This demonstrates that the original clinic's demands were unnecessary.

I am requesting a full refund so I can pursue treatment elsewhere without incurring additional medical expenses or dealing with inconsistent information. The current situation has already cost me unnecessary doctor's fees and valuable time.

Got lip filler done and it was the best experience, the nurse was so lovely and kept the vibes good the whole time.

I have already had several mistreatments by the staff of Hurstville,They are unprofessional, they have a bad attitude. They give me the appointment and when attending me they do not attend me, I pay in advance my treatments, it is not fair that they always get an excuse, my time is valuable if I go to the appointment in time they should attend me but they do not, they should check what type of staff they have