Evo Cycles Bewertungen 1’332

TrustScore 4.5 von 5

4.4

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

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Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

From drop off to collection, the Papanui team are easy and professional. They serviced our two Trek Verve bikes, their communication both automated and verbal was fantasic.

Bewertet mit 5 von 5 Sternen

I appreciate the way they prioritised our last minute need to get the bike brakes fixed during our walk-in visit. They accommodated this amidst their fully booked schedule and we could take the bike t... Mehr ansehen

Bewertet mit 5 von 5 Sternen

I'm a pensioner and Evo has been my best Go To place ever! Suits the budget, helpful staff and keeps me and my bike running longer and totally independent. Thanks for your work on it, Sam.

Bewertet mit 1 von 5 Sternen

Child’s scooter assembled in-store failed dangerously. Customer service was dismissive and unacceptable, with blame shifted to us and refused refund/replacement. Then quickly refunded as soon as... Mehr ansehen

Unternehmensdetails

  1. Fahrradgeschäft
  2. Fahrradwerkstatt
  3. Outdoor-Sportgeschäft

Vom Unternehmen geschrieben

When it comes to anything bike, Evo are the experts that live and breath cycling. Not only do we stock a huge range of bikes at some of the best pricing around, but our crew can help with expert advice to make sure you get the right bike for your style of riding and ability. Our range includes bikes from some of the worlds largest brands including Trek, Giant, Liv, Polygon and over 250 more quality bike brands. Whether you are an avid mountain biker, urban commuter, road cyclist or completely new to cycling, we'll have a bike to suit your needs. And, when your bike needs maintenance, we're here to help with qualified mechanics and a full service center in all Evo showrooms nationwide.


Kontaktinformationen

4.4

Hervorragend

TrustScore 4.5 von 5

1332 Bewertungen

5 Sterne
4 Sterne
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1 Stern

Hat 4 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 48 Std.

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Bewertet mit 3 von 5 Sternen

Evolution Cycles Kapiti Coast i had an…

I WOULD LIKE TO GIVE AN UPDATE ON THIS SITUATION AND SAY THAT EVO KINDLY REPAIRED/REPLACED THE FAULTY PEDDLE AT NO COST. THANK YOU EVO

Evolution Cycles Kapiti Coast i had an Ebike delivered to the store for assembly, the staff were friendly enough, however charged more than anticipated, i think i was charged for unwrapping the boxes and paper! When i collected the Ebike and leaving the store i notice they hadn't pumped up the tyres or adjusted the breaks, this was concerning. Before the warranty was up the left peddle kept falling off making the Ebike unable to use, i contacted the seller who said they'd talk to Evo, i took it back to Evo to replace the peddle bolt, seems there was no loc tight on the bolt. Only a few weeks later the problem reoccurred, i contacted the seller to replace the shank and Evo to fit it under warranty, they claim its not covered and want to charge, however i have contacted an advocate who is now dealing with this matter... i wanted to let you know under the Consumers Guarantee Act and Fair Trading Act you are covered as it would bet expected that the parts would last the year+

27. Juni 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

I went to Evo Botany

I went to Evo Botany, where Jo, Aiden, and the team helped me test and find the right bike for my bikepacking adventure. They were great in helping me make the changes I wanted to set the bike up to suit my needs, using parts and accessories. Super friendly and knowledgeable staff

24. Juni 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Over and above Customer Service

Took my bike to Evo Albany store for a gear service. I had a few other issues and needed advice/guidance as I live Mangawhai where there is no Bike Shop.
I received very generous assistance and helpful practical advice which took a fair amount of time. The retail assistant was attentive and didn’t rush me through in any way.

17. Juni 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Great Service

I went to Lunn Avenue store for a particular bike helmet. They didn’t have it but helped by looking up where there might be one and advised that I could get it at the Penrose store. Only 3 x yellow ones in the country and my 3 year old grandson loves yellow! Very helpful at Penrose explaining the workings of the helmet too. I will go to Evo if I need anything to do with bikes. Thank you, Barbara

17. Juni 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Nailed it!

Always find staff friendly and helpful.
They did a quality recondition of my 27 year old Rock Machine MTB which I am very attached to. ..and for a very reasonable price. To say I am delighted would be understating it! Ka Rawe Evo Team.
Mike

27. Mai 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Have been into 3 different EVO stores…

Have been into 3 different EVO stores Taka/Rosedale/Westgate all staff at the different locations were super helpful and knowledgeable and gave excellent advice on products without trying to up sell me. Services done to bike was top notch have already booked in another bike.

17. Mai 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

I normally wouldn't trust any…

I normally wouldn't trust any organisation with a rating this high, but their website was easy to use, dispatch happened the same day (!) and I had my products very shortly after. Was really happy with their service.

12. Mai 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Great work!

They were fast, friendly and effective. At an affordable cost they were able to resolve my problem and I had my bike back within a few hours on the same day.

12. Mai 2025
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

EVO Cycles Lower Hutt. Rude and arrogant.

The staff at EVO Cycles in Lower Hutt are rude and arrogant. There are much better bike stores nears by. So I only shop at EVO cycles in Lower Hutt when the other bike shops are out of stock, because of frequent bad experiences at EVO Cycles.

3. Mai 2025
Bewertung ohne vorherige Einladung
Evo Cycles-Logo

Antwort von Evo Cycles

Hi there,
We always welcome honest feedback, it helps us improve, but we do find it difficult to take this review at face value given the name you've chosen to post under and the lack of specific details.
We have no record of any interaction matching what you've described, but if you’ve had a genuine experience you'd like to discuss, we’d appreciate the chance to hear from you directly. Please get in touch with us at support@evocycles.co.nz so we can look into it properly.
Thanks,
The Evo Crew

Bewertet mit 4 von 5 Sternen

Fixed bike!🙏

Had my mountain bike booked by Jo she organizes part that needed a shifter to replace thought it would take a week they had the part available they did a fantastic job the mechanic Eugene was very thorough and assessing of the details of my bike they actually gave me half price of what it was going to cost their fantastic if you go somewhere else you're gonna lose money not only that these people actually care....fantastic customer service keep it up🤞

14. März 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Evo Cycles Frankton, Superstar service…

The team at Evo Cycles in Frankton provides exceptional service, making them my preferred bike shop. Their customer service is brilliant; any issues have been resolved very quickly and without hesitation. It is rare to encounter this level of service, it’s appreciated! Keep up the great work!

29. April 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Outstanding customer experience

I needed some advice about ebike racks, so headed into the Hamilton Evo cycles store for advice. Please note I am not a bike enthusiast and don't go to bike shops often.

I was blown away by the outstanding customer service I received that I had to jump on and write a review.

The staff member was really friendly and so knowledgeable. Even though there were several people in the store I was given his full attention and he happily answered my endless questions. I truly felt like a valued customer.

Later that day I returned with a broken bike part (which I had forgotten to buy earlier!) and spoke to another friendly young guy. He popped out the back and returned with a similar part which he gave me for free!

I was blown away by my experience and will definitely return again.

30. April 2025
Bewertung ohne vorherige Einladung

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