From drop off to collection, the Papanui team are easy and professional. They serviced our two Trek Verve bikes, their communication both automated and verbal was fantasic.
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
I appreciate the way they prioritised our last minute need to get the bike brakes fixed during our walk-in visit. They accommodated this amidst their fully booked schedule and we could take the bike t... Mehr ansehen
I'm a pensioner and Evo has been my best Go To place ever! Suits the budget, helpful staff and keeps me and my bike running longer and totally independent. Thanks for your work on it, Sam.
Child’s scooter assembled in-store failed dangerously. Customer service was dismissive and unacceptable, with blame shifted to us and refused refund/replacement. Then quickly refunded as soon as... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
When it comes to anything bike, Evo are the experts that live and breath cycling. Not only do we stock a huge range of bikes at some of the best pricing around, but our crew can help with expert advice to make sure you get the right bike for your style of riding and ability. Our range includes bikes from some of the worlds largest brands including Trek, Giant, Liv, Polygon and over 250 more quality bike brands. Whether you are an avid mountain biker, urban commuter, road cyclist or completely new to cycling, we'll have a bike to suit your needs. And, when your bike needs maintenance, we're here to help with qualified mechanics and a full service center in all Evo showrooms nationwide.
Kontaktinformationen
Hat 4 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 48 Std.
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Das haben sich andere Leute angesehen
Excellence in service
Gold service completed by Mau on my bike, it now looks and behaves like a new bike. Thanks Moe.
Everything was great
Everything was great, as a family we are satisfied.
Papanui branch machanic and staff are…
Papanui branch machanic and staff are very helpful and skillful also friendly, I am very happy with Papanui branch , and for the online service it's amazingly fast delivery too.
Evolution Cycles Kapiti Coast i had an…
I WOULD LIKE TO GIVE AN UPDATE ON THIS SITUATION AND SAY THAT EVO KINDLY REPAIRED/REPLACED THE FAULTY PEDDLE AT NO COST. THANK YOU EVO
Evolution Cycles Kapiti Coast i had an Ebike delivered to the store for assembly, the staff were friendly enough, however charged more than anticipated, i think i was charged for unwrapping the boxes and paper! When i collected the Ebike and leaving the store i notice they hadn't pumped up the tyres or adjusted the breaks, this was concerning. Before the warranty was up the left peddle kept falling off making the Ebike unable to use, i contacted the seller who said they'd talk to Evo, i took it back to Evo to replace the peddle bolt, seems there was no loc tight on the bolt. Only a few weeks later the problem reoccurred, i contacted the seller to replace the shank and Evo to fit it under warranty, they claim its not covered and want to charge, however i have contacted an advocate who is now dealing with this matter... i wanted to let you know under the Consumers Guarantee Act and Fair Trading Act you are covered as it would bet expected that the parts would last the year+
I went to Evo Botany
I went to Evo Botany, where Jo, Aiden, and the team helped me test and find the right bike for my bikepacking adventure. They were great in helping me make the changes I wanted to set the bike up to suit my needs, using parts and accessories. Super friendly and knowledgeable staff
Over and above Customer Service
Took my bike to Evo Albany store for a gear service. I had a few other issues and needed advice/guidance as I live Mangawhai where there is no Bike Shop.
I received very generous assistance and helpful practical advice which took a fair amount of time. The retail assistant was attentive and didn’t rush me through in any way.
Great Service
I went to Lunn Avenue store for a particular bike helmet. They didn’t have it but helped by looking up where there might be one and advised that I could get it at the Penrose store. Only 3 x yellow ones in the country and my 3 year old grandson loves yellow! Very helpful at Penrose explaining the workings of the helmet too. I will go to Evo if I need anything to do with bikes. Thank you, Barbara
Loved every minute of dealing with the…
Loved every minute of dealing with the team in Orewa, super helpful and knowledgeable
Nailed it!
Always find staff friendly and helpful.
They did a quality recondition of my 27 year old Rock Machine MTB which I am very attached to. ..and for a very reasonable price. To say I am delighted would be understating it! Ka Rawe Evo Team.
Mike
Have been into 3 different EVO stores…
Have been into 3 different EVO stores Taka/Rosedale/Westgate all staff at the different locations were super helpful and knowledgeable and gave excellent advice on products without trying to up sell me. Services done to bike was top notch have already booked in another bike.
I normally wouldn't trust any…
I normally wouldn't trust any organisation with a rating this high, but their website was easy to use, dispatch happened the same day (!) and I had my products very shortly after. Was really happy with their service.
Easy to use website, great prices
Easy to use website, great selection, fast dispatch and great price on the cycle helmet I bought.
I would recommend and would buy from Evo cycles again
Great work!
They were fast, friendly and effective. At an affordable cost they were able to resolve my problem and I had my bike back within a few hours on the same day.
I recommend the honest trustworthy…
I recommend the honest trustworthy experienced service crew at Invercargill Evo
EVO Cycles Lower Hutt. Rude and arrogant.
The staff at EVO Cycles in Lower Hutt are rude and arrogant. There are much better bike stores nears by. So I only shop at EVO cycles in Lower Hutt when the other bike shops are out of stock, because of frequent bad experiences at EVO Cycles.

Antwort von Evo Cycles
Fixed bike!🙏
Had my mountain bike booked by Jo she organizes part that needed a shifter to replace thought it would take a week they had the part available they did a fantastic job the mechanic Eugene was very thorough and assessing of the details of my bike they actually gave me half price of what it was going to cost their fantastic if you go somewhere else you're gonna lose money not only that these people actually care....fantastic customer service keep it up🤞
Evo Cycles Frankton, Superstar service…
The team at Evo Cycles in Frankton provides exceptional service, making them my preferred bike shop. Their customer service is brilliant; any issues have been resolved very quickly and without hesitation. It is rare to encounter this level of service, it’s appreciated! Keep up the great work!
Outstanding customer experience
I needed some advice about ebike racks, so headed into the Hamilton Evo cycles store for advice. Please note I am not a bike enthusiast and don't go to bike shops often.
I was blown away by the outstanding customer service I received that I had to jump on and write a review.
The staff member was really friendly and so knowledgeable. Even though there were several people in the store I was given his full attention and he happily answered my endless questions. I truly felt like a valued customer.
Later that day I returned with a broken bike part (which I had forgotten to buy earlier!) and spoke to another friendly young guy. He popped out the back and returned with a similar part which he gave me for free!
I was blown away by my experience and will definitely return again.
Friendly and helpful bike techs
Friendly and helpful bike techs, convenient opening hours.
These guys are just legends.
These guys are just legends.
Helped me with a quick urgent repair.
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