From drop off to collection, the Papanui team are easy and professional. They serviced our two Trek Verve bikes, their communication both automated and verbal was fantasic.
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
I appreciate the way they prioritised our last minute need to get the bike brakes fixed during our walk-in visit. They accommodated this amidst their fully booked schedule and we could take the bike t... Mehr ansehen
I'm a pensioner and Evo has been my best Go To place ever! Suits the budget, helpful staff and keeps me and my bike running longer and totally independent. Thanks for your work on it, Sam.
Child’s scooter assembled in-store failed dangerously. Customer service was dismissive and unacceptable, with blame shifted to us and refused refund/replacement. Then quickly refunded as soon as... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
When it comes to anything bike, Evo are the experts that live and breath cycling. Not only do we stock a huge range of bikes at some of the best pricing around, but our crew can help with expert advice to make sure you get the right bike for your style of riding and ability. Our range includes bikes from some of the worlds largest brands including Trek, Giant, Liv, Polygon and over 250 more quality bike brands. Whether you are an avid mountain biker, urban commuter, road cyclist or completely new to cycling, we'll have a bike to suit your needs. And, when your bike needs maintenance, we're here to help with qualified mechanics and a full service center in all Evo showrooms nationwide.
Kontaktinformationen
Hat 8 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 48 Std.
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Das haben sich andere Leute angesehen
Helpful in store staff at Lower Hutt
Helpful in store staff at Lower Hutt, great web search keyword algorithms, fast supply from warehouse when not available in store
Good range great prices excellent staff
Good online range, great prices and friendly helpful staff in store
Great selection, good advice
Price, ease of ordering, assistance when I phoned to get recommendations and details of available products
I had the best service from Richard at…
I had the best service from Richard at the Mount Maunganui store. Anytime I go into the store he is there with a smile and any question is not a problem. Always there to help out with his knowledge
EVO Cycles have served us well over a…
EVO Cycles have served us well over a few years now, great specials on sale days and helpful in helping us select and buy several mountain bikes and accessories since 2023. And good with advice and service on bikes and gear.
Staff is very informative
Staff is very informative, gave us useful advices when we're choosing a bike for kid.
The bike was very easy to assemble
The bike was very easy to assemble! The care taken before sending the bike off was evident. Very easy to follow the ‘how to put bike together’ video was excellent!
On-line purchase
On-line purchase - tyres. Good price, speedy delivery
The team here were amazing and gave…
The team here were amazing and gave great service to fix my bike.
100% would come back and look at purchasing next bike with them. Very knowledgeable and great service.
Emma
Went in with bike with broken rear…
Went in with bike with broken rear derailleur - they said workshop booked for 2 weeks (I am ok with that) - asked for approx repair price - said $450
Went to competition in Silverdale - fixed next day $74
Online Order
Easy to order, on sale pricing was competitive, quick and efficient delivery. Friendly and helpful service if you need to call.
Comfortable kneepads
Knee pads are excellent for supermarket work, nice and comfortable. Very pleased with purchase. Quick delivery. Top rate.
Friendly
Friendly, informative staff and well resourced shop. No sales pressure applied, just genuine interest in ensuring I chose a product fit for my needs.
The staff are awesome
The staff are awesome! They're helpful and know their stuff!
Excellent
Excellent - sales person was very knowledgeable and helpful about replacing our helmets - honest with us and did not try to upsell. Because of this he made two sales. Thank you Evo.
I urgently needed a new bike lock so I…
I urgently needed a new bike lock so I jumped online and after a lot of comparing I chose one of the Evo cycles options. I had a very low budget so I was skeptical about what quality my small amount of money was actually getting. It arrived quickly and I was pleasantly surprised. It was great quality with well thought out features. I have bragged about to family and friends
Knowledgeable Service
Before I had even committed to buying anything, I was given a full demonstration of the bike carrier by Christian (sorry if I got the name wrong) from Penrose. He demonstrated how to install it and avoid damage to my high brake light cover and even set the whole thing up for me before I left the store. Great service!!
Shitest bike shop of all time
Shittest bike shop of all time
First of all, worst employees and it takes either 1 week or 1 month to do a repair job, Asked for a new chain, charged me a service fee for installation and didnt even size the chain correctly, secondly ordered some parts thru them and it took 1 and a half month, and refused to tell me their supplier, i asked the supplier and they shipped it in 4 days
utterly terrible bike shop.
Top notch customer service!
Top notch customer service!
The person behind the counter (Sorry, I can't remember his name) dropped everything to have a look at my son's bike, and also to replace the tube in my bike tyre for me. So helpful, and the cost was less than expected. The only bike shop I'll ever use. Thank you evo
Helpful service, very grateful
We received excellent service from this bike shop. We were doing up a bike for a three year old. It had been her big sister's bike and was quite tatty. we went to three other bike shops trying to get a matching white tyre and pink handle grips. We could only get both the tyre and the handle grips in black. These people went out of their way to search out both a white tyre and the pink handle grips and they made one wee girl very, very happy. I sincerely thank these people and highly recommend them.
So funktioniert Trustpilot
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Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.
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