Evermile Bewertungen 

40
TrustScore 3.5 von 5

3.7

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Evermile took away the stress of delivering our cakes across London. 😅 It used to be a stressful and time-consuming process but now we just log on to Evermile select date, time slot and the... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 1 von 5 Sternen

Having been a partner with Evermile for a number of years now, with increasing delivery volumes and service subscriptions, I find myself and multiple team members repeatedly 'bashing our heads aga... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Delighted with the user experience for all my local based deliveries in and around London. The options for times and days for delivery are a great feature. The flexibility of the type/category... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

We used Evermile over our very busy Christmas period. Their platform is very easy to use and the couriers that they contract are first class. Their level of customer care way exceeded my expectations... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Softwareunternehmen

Vom Unternehmen geschrieben

We help small businesses offer the delivery options their customers expect, at prices they love. With Evermile local business owners can offer delivery options like express, same-day, next day or scheduled. They can track manage and track their orders. Provide their customers a seamless delivery experience and save time by automating their entire delivery workflow.


Kontaktinformationen

3.7

Akzeptabel

TrustScore 3.5 von 5

40 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Keine aktuellen Aufzeichnungen über Bewertungseinladungen

Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.

Hat keine negativen Bewertungen beantwortet

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

3.7

Alle Bewertungen

(40)

2 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 1 von 5 Sternen

Not recommended

Having been a partner with Evermile for a number of years now, with increasing delivery volumes and service subscriptions, I find myself and multiple team members repeatedly 'bashing our heads against the wall' when trying to deal with any issue.

Collection arranged for 2-4pm for a 2-6pm delivery. At 4.45pm the package hadn't been collected. The driver ended up arriving moments before 6pm, causing our customer to cancel their order, as we couldn't fulfil their initial delivery request as promised. £200 revenue loss, recognition that the error was caused by the courier being late, but a hard message delivered of: We only cover claims for lost of damaged items. Not even an apology offered.

As other reviews here mention, Evermile are unfortunately powerless when it comes to fixing issues, and have strict policies in place to cover themselves, but not their partners/customers.

24. Juni 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Upgraded Customer Experience with Evermile

The whole team at Evermile are exceptionally helpful, always going above and beyond. Their platform's branded order tracking delivers exactly what we need to offer a smooth online experience for our customers. They consistently innovate and develop new solutions to keep our online experience seamless.

2. September 2024
Bewertung ohne vorherige Einladung
Evermile-Logo

Antwort von Evermile

Hi Katie,

Thank you so much for your wonderful feedback! We’re thrilled to hear that our platform and team have helped enhance your customer experience. It’s great to know that our innovations are making a difference for you and your customers!

Bewertet mit 5 von 5 Sternen

The Evermile customer service team is great!

The Evermile customer service team is great! Anytime we have a problem they're there to help us fix it or fix it themselves. Great delivery service!

8. Juni 2024
Bewertung ohne vorherige Einladung
Evermile-Logo

Antwort von Evermile

Thank you so much for taking the time to leave us your review! We're thrilled to hear that our customer service team has been helpful and that you're pleased with our delivery service. Your feedback means a lot to us!

Bewertet mit 5 von 5 Sternen

Great customer service

Thanks to Evermiles customer service team I was able to easily book a next day delivery and deal with an issue i was running into on their system, thanks again Regev!.

5. Juni 2024
Bewertung ohne vorherige Einladung
Evermile-Logo

Antwort von Evermile

Thank you so much for taking the time to leave us your review! We're glad to hear that our customer service team was able to assist you with your next-day delivery and resolve the issue you encountered.

Bewertet mit 1 von 5 Sternen

Dodgy team of non professionals…

Dodgy team of non professionals delivery service they damaged the stock refusing to pay the insurance small businesses please do not use them anymore

29. Mai 2024
Bewertung ohne vorherige Einladung
Evermile-Logo

Antwort von Evermile

Hello Mohammed!
Thank you for taking the time to leave us a review. We’re truly sorry to hear about your experience and want to address any concerns you may have. Unfortunately, we couldn’t locate your account based on your name alone.
Could you please reach out to us directly with more details about your experience? You can contact us at ops@evermile.io.
We are committed to resolving any issues you may have encountered and would appreciate the opportunity to make things right so we've requested additional information through Trustpilot's official process too.
Thank you for your patience and cooperation.
Team Evermile

Bewertet mit 5 von 5 Sternen

Ezgi is very helpful

Ezgi is very helpful, appreciate it so much! Really patient

8. März 2024
Bewertung ohne vorherige Einladung
Evermile-Logo

Antwort von Evermile

Thank you very much for your review. We are delighted to hear that you have appreciated the assistance provided by our customer service representatives!

Bewertet mit 5 von 5 Sternen

Very pleased with their service

Very pleased with their service - speedy, reliable, good value and great to actually have a reliable customer service team! Will definitely use them again

11. Dezember 2023
Bewertung ohne vorherige Einladung
Evermile-Logo

Antwort von Evermile

I'm so glad to hear you're enjoying the platform and integrations.

We look forward to many more deliveries over the coming months.

Best,

The Evermile Team!

Bewertet mit 5 von 5 Sternen

We are working with Evermile for 4…

We are working with Evermile for 4 months now. It's a very clever concept with great customer service. We would highly recommend them.

4. Dezember 2023
Bewertung ohne vorherige Einladung
Evermile-Logo

Antwort von Evermile

Hi Fulop,

Thank you for your kind words about Evermile! We're thrilled to hear that our customer service has been top-notch and that we've been able to assist you during your peak periods. At Evermile, we strive to provide the best service possible to all our customers, and we're glad we've been an asset to your business.

Best,

The Evermile Team

Bewertet mit 5 von 5 Sternen

Brilliant solution for small businesses

At Drop App we have partnered with Evermile to improve the reliability and reduce the cost of our deliveries. We support a network of independent wine shops and their reputation rests of being able to deliver wine to their customers in less than an hour. The communication and service that Evermile offer is excellent and we are excited to be working closely with them over the coming months.

28. November 2023
Bewertung ohne vorherige Einladung
Evermile-Logo

Antwort von Evermile

Hi Lisa! Thank you for your great review! We're so pleased to hear that you had a smooth experience with our platform and that our customer care exceeded your expectations. Your 5* rating means a lot to us!

Best,
The Evermile Team

Bewertet mit 5 von 5 Sternen

Great customer support!

Had a great experience with Evermile last week- there was a storm and I was worried my product wouldn't be delivered on time. Ezgi was super helpful and helped sort everything!

7. November 2023
Bewertung ohne vorherige Einladung
Evermile-Logo

Antwort von Evermile

Sammy, thank you so much for your lovely feedback.

We are so glad to hear your delivery needs are being met efficiently!

Bewertet mit 5 von 5 Sternen

A rare, but welcome find...

Very occasionally you come across a company that just understands how important it is to back an incredible product up with unbelievable customer service! From start to finish I have felt 'in the know' with my orders progress and if I ever needed to ask any questions the customer service team were on hand to help! Delighted to have such an incredible experience!!

12. November 2023
Bewertung ohne vorherige Einladung
Evermile-Logo

Antwort von Evermile

Hi Tom! Thank you for your great review! We're so pleased to hear that you had a smooth experience with our platform and that our customer care exceeded your expectations. Your 5* rating means a lot to us!

Best,
The Evermile Team

Bewertet mit 5 von 5 Sternen

I recently discovered Evermile and was…

I recently discovered Evermile and was very impressed, I rely heavily on punctual courier deliveries. Evermile has various delivery options, catering to all specific needs. Their customer service has been nothing short of amazing.

3. November 2023
Bewertung ohne vorherige Einladung
Evermile-Logo

Antwort von Evermile

Hi Daniel,

Thanks so much for taking the time to leave us a 5-star rating – it's much appreciated!

Best,
The Evermile Team

Bewertet mit 5 von 5 Sternen

The customer service was exceptional

The customer service was exceptional, as they kept me updated throughout the entire process of my orders. I had a question about the platform, and their support team responded promptly and professionally. Overall, my experience with Evermile was outstanding.

2. November 2023
Bewertung ohne vorherige Einladung
Evermile-Logo

Antwort von Evermile

Guy, thank you so much for your lovely feedback.

We are so glad to hear your delivery needs are being met efficiently!

Bewertet mit 4 von 5 Sternen

Fast, easy service

Evermile is easy to use, easy to set up with excellent support staff, they have created a gap in the market and helped my business compete with the 'big boys', I highly recommend them

31. Oktober 2023
Bewertung ohne vorherige Einladung
Evermile-Logo

Antwort von Evermile

Hi Rajesh! Thank you for your great review! We're so pleased to hear that you had a smooth experience with our platform and couriers and that our customer care exceeded your expectations. Your recommendation means a lot to us.

Best,
The Evermile Team

So funktioniert Trustpilot

Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.

Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.

Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.

Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.

Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.

Hier ​finden Sie 8 Tipps für das Schreiben von Bewertungen.

Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.

Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.

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