IT IS SO NICE WHEN YOU ARE NOT WELL TO FIND A CHEMIST TEAM WHO TREAT YOU WITH KINDNESS AND UNDERSTANDING AS WELL AS GOOD PROFESSIONAL ADVISE. EVEREST CHEMEST LANGDALE PLACE MEERSIDE BLACKPOOL TICKS E... Mehr ansehen
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IT IS SO NICE WHEN YOU ARE NOT WELL TO FIND A CHEMIST TEAM WHO TREAT YOU WITH KINDNESS AND UNDERSTANDING AS WELL AS GOOD PROFESSIONAL ADVISE. EVEREST CHEMEST LANGDALE PLACE MEERSIDE BLACKPOOL TICKS E... Mehr ansehen
Unternehmen hat geantwortet
I received excellent service. I was made to feel very welcome, and the staff were friendly, helpful, and provided me with all the advice and information I needed. The service was outstanding, and I am... Mehr ansehen
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Went for a pre-booked flu jab. The person doing the job hadn't turned up. I was told it would be about half an hour. I went home. Similar issue last year where the person sat behind the counter... Mehr ansehen
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The staff was very accomodating and friendly. I went to get a BP monitor fitted. The staff explained what to expect and how the process worked. When I explained that I was going away for the weekend t... Mehr ansehen
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I booked an appointment for mounjaro. Saw the pharmacist no problem. Went to counter for the private prescription and was given one box. I asked if it was all in the one box and assistant confirmed. When I went to use it there were no needles. So I rang and explained. Was told my husband could call in to collect which he did. He was told by the assistant that I didn't have a prescription despite there being less than an hour between me phoning and he going in. THREE phone calls later the needles were delivered.
I know that I could get this item online and delivered with none of this poor service. I wanted a monitored weight loss programme. I had decided to use mounjaro for 3 months to see the impact and effect. I'll go back one more time and see what service is like then.

Antwort von Everest Pharmacy
I was offered an appointment on the spot. Helpful, thorough, pleasant pharmacist.

Antwort von Everest Pharmacy
Friendly and efficient. Not far to travel from home (near our GP). COVID jab not as expensive and expected

Antwort von Everest Pharmacy
Great service, attentive and helpful staff, kind and thorough.

Antwort von Everest Pharmacy
Efficient and professional service at reasonable prices

Antwort von Everest Pharmacy
A short wait, followed by a painless injection with a friendly member of staff.

Antwort von Everest Pharmacy
Polite, efficient, professional, and caring staff at this pharmacy. I always get the impression that they are genuinely concerned for the welfare of their customers.

Antwort von Everest Pharmacy

Antwort von Everest Pharmacy
Looked after immediately on entering shop and totally looked after everything explained by person doing bp

Antwort von Everest Pharmacy

Antwort von Everest Pharmacy

Antwort von Everest Pharmacy
The customer facing people lifted this experience from fair to excellent. After booking and paying at Bramley for the privately paid covid vaccine our appts were cancelled within a day - clearly due to a system that was not updated re pharmacist pending absence.
I emailed head office manager for advice and received no reply or acknowledgement.
Things improved when after a few days I called Bramley branch and a most helpful gentleman (sorry I didn't get his name) pursued the matter, advised re next steps and helped me contact head office in Manchester by phone. In Manchester an Irish sounding lady (sorry I didn't get her name) was amazingly patient, reassuring and sorted out a new appt at Ravensthorpe. Ir did not look as if the payment return had been activated but mgt was uncontactable at the time of calling so we agreed that the payment would stand for the new appt. I had to call her again when the payment was returned before the second appt and once again she confirmed all was well and we could pay by cash on the day.
At Ravensthorpe, Aswan the chemist was welcoming and so helpful, offering to contact head office re one payment still pending return and inviting me to call him should it not be returned.
I urge Everest - clearly a large company - a)to tighten up their automated system updates so that advance bookings cannot be made when absences are pending and so that payments are either returned promptly - or assigned against new bookings - not delayed, then refunded with automated msges that take no account of the further booking and necessitate additional phone calls
b) to improve their mgt authorisation and responses to cancelled customers - most especially as regards prompt payment return approval: dedicated service managers not distracted and unavailable due to "meetings" might help eradicate long waits and confusion and ease the burden on frontline staff from unravelling problems with no advice available
c) reward the excellent frontline staff mentioned at Bramley and Ravensthorpe and Manchester who had to act with no response from managers when they each tried to call them and who raised the reputation of the company in following through unassisted to resolve. Hats off to them.
Excellent service at this pharmacy, have used on a number of occasions, they are very helpful and kind.

Antwort von Everest Pharmacy
I received excellent service. I was made to feel very welcome, and the staff were friendly, helpful, and provided me with all the advice and information I needed. The service was outstanding, and I am very pleased with the experience. Thank you!

Antwort von Everest Pharmacy
Professional treatment throughout. Great experience from start to finish.

Antwort von Everest Pharmacy
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