Just bought a garden room through the Yeovil branch. Robin Iles who carried out the survey, did an excellent job, and gave us excellent advice on the package we needed. His constant monitoring was ver... Mehr ansehen
Standort
Standort wechselnUnit 1A Bartlett Court, Lynx Trading Estate, BA20 2NZ Yeovil, South West, GB
•Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
The surveyor gave us a high level of confidence that we were making the right choices and we enjoyed his high level of enthusiasm for the project. The installers were also very good, finishing everyt... Mehr ansehen
Eurocell always go the extra mile to get stock when needed , even if they don't have it in the store they will always order it and do their best to get it.
Ordered composite fence boards and skirting. Easy to order, delivered on time promised, good communication. Five stars.
Unternehmensdetails
- Baufachhandel
- Anbieter von Gartenhäusern
- Heimwerkermarkt
- Lieferant von PVC-Fenstern
- Bedachungsfachhandel
- Fensteranbieter
Über Eurocell plc - Yeovil
Vom Unternehmen geschrieben
Eurocell plc is the UK’s leading manufacturer, distributor and recycler of PVC-U window, door, conservatory and roofline systems, offering the widest product range of any single brand.
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Kontaktinformationen
Unit 1A Bartlett Court, Lynx Trading Estate, BA20 2NZ, Yeovil, South West, Vereinigtes Königreich
- 01935 477693
3.1
Akzeptabel
11 Bewertungen
Hat 93 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 48 Std.
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Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
spasmodic delivery timetable
Website states delivery but can’t say when. No one answers the phone. In the end i spoke to someone (5th attempt) who still couldn’t tell me when the delivery ( from stock) would occur, it maybe 3 days or 4. This is of little help when you are building to a deadline. In the end I cancelled the order and put the roof bars on and obtained the Materials locally.
14. Mai 2026
Antwort von Eurocell plc - Yeovil
Hi Graham, Thank you for your feedback. I'm Sorry to hear about the experience you received.
Your feedback is valuable for improving our products and services,
Kind regards Eurocell
it would be Zero Stars if i was given the option.
There is always an issue with this company, especially the Yeovil depot. We have never had one buying experience that has not had issues. I have been trying to call the local depot for 2 days. The website wanted to charge me £150 for delivery, yet the order page said free delivery if you spend over £100. Eventually, I got through, and after 10 minutes, the assistant said he could not place the order and that I should ring the Web desk. He reluctantly found the right number for me. I got some help, but they weren't the best and wouldn't place my order. They also said that I need to keep trying to place the order. I decided not to take advantage of the buy more & get a discount, and also had to pay for transport. If I could give Zero Stars, then I would.
23. Januar 2026
Antwort von Eurocell plc - Yeovil
Thank you for taking the time to share your experience with us. We are very sorry for the frustration and inconvenience you have encountered, and we sincerely apologise for the difficulties you faced when trying to place your order.
Unfortunately, the product you were trying to purchase is supplied via a third-party dropship supplier. Since your enquiry, we have been advised that this item is no longer available due to unexpected stock issues at the supplier’s end. As a result, the product has now been removed from our website to prevent further disappointment.
Please accept our sincere apologies for the inconvenience caused. We appreciate you bringing this matter to our attention and thank you for your patience.
Eurocell Response
Very pleased with the service
The surveyor gave us a high level of confidence that we were making the right choices and we enjoyed his high level of enthusiasm for the project.
The installers were also very good, finishing everything to a high level of detail and leaving the garden immaculately clean.
5. September 2025
Bewertung ohne vorherige Einladung
Website easy to use
Website easy to use. Payment simple. Immediate confirmation of order which was collected from Yeovil branch with no problems.
5. August 2025
Great product at a greGreat product at a great price and in stock!at price and in…
Great product at a great price and in stock!
28. Juli 2025
Great customer service
Great customer service. Not 5 as never have what ordered online.
4. November 2024
Excellent Garden Room: Just bought a garden room through the…
Just bought a garden room through the Yeovil branch. Robin Iles who carried out the survey, did an excellent job, and gave us excellent advice on the package we needed. His constant monitoring was very helpful. The materials arrived on time, and the construction over 2 days was fantastic. We’re very happy with the result, and Robin making sure we were totally happy was very good too. We’d certainly recommend. Very well done.
23. Mai 2024
Bewertung ohne vorherige Einladung
Five stars.
Ordered composite fence boards and skirting. Easy to order, delivered on time promised, good communication. Five stars.
6. April 2024
The most appalling customer service
The most appalling customer service. Took my money and nothing! Several emails, one official complaint, still nothing!
21. Februar 2024
Antwort von Eurocell plc - Yeovil
Sorry to hear about the negative experience you've received. So we can investigate further, please could you provide your order & contact info via email to enquiries@eurocell.co.uk & a member of our Response Team will be in touch. Many thanks, Eurocell
Eurocell always go the extra mile to…
Eurocell always go the extra mile to get stock when needed , even if they don't have it in the store they will always order it and do their best to get it.
30. Oktober 2023
Bewertung ohne vorherige Einladung
Great bunch of guys
Great bunch of guys, yeovil branch. Good range of everything you need
29. April 2021
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