Incredible prices and a fantastic website. Bought stuff hugely less £ than other websites. What a gem of a site. Def ordering more. My items arrived swiftly, well packed were good quality. As my part... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
The order for EpiPen's and Inhalers were delivered here on time, packaging great all in tact and secure. Bonus box of biscuits too!
Unternehmen hat geantwortet
Easy to use website, supplier that actually listens when I requested one delivery and one invoice that's what I got, very happy with products too.
Unternehmen hat geantwortet
The website and Quick Delivery were EXCELLENT. Unfortunately DHL refuse to leave parcels in the safe place we have..........? Other Couriers leave parcels and they are covered by CCTV. I have ha... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
- Sanitätshaus
- Sanitätsstation
- Krankenhausbedarf und -ausstattung
- Geschäft für Schutz- und Arbeitskleidung
- Anbieter von Schutzausrüstung
Über Eureka Direct.co.uk
Vom Unternehmen geschrieben
Eureka Direct
Vom Unternehmen geschrieben
- First aid supplies & infection control products.
- Eureka Direct pride themselves in excellent customer service and that's why all of our happy customers such as Lush and Paulton's Park, keep returning for more. With the largest supplies of first aid in the UK we'll be surprised if you don't find what you are looking for!
30 DaGuarantee!
FREE delivery on all orders!
We also offer free gifts and a 100% no quibble guarantee!
Kontaktinformationen
1st Floor Fleetsbridge House, Fleets Corner Business Park, Nuffield Road, BH17 0LA, Poole, Vereinigtes Königreich
- 0800 358 0085
- beth.mckenna@poolebayholdings.co.uk
- eurekadirect.co.uk
4.7
Hervorragend
1321 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
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So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Antwort von Eureka Direct.co.uk
It’s fantastic to know you’re happy with your experience. Thanks for choosing us - we hope to see you again soon, Christine.
Kind Regards,
Eureka Direct Customer Service Team
Efficient and informative.
26. August 2025
Antwort von Eureka Direct.co.uk
It’s fantastic to know you’re happy with your experience. Thanks for choosing us - we hope to see you again soon.
Kind Regards,
Eureka Direct Customer Service Team
Good choice of products
Good choice of products, accurate description and delivered next day as promised.
27. August 2025
Antwort von Eureka Direct.co.uk
Thank you for leaving us a positive review - your support is greatly appreciated. We hope to see you again soon, Andy.
Kind Regards,
Eureka Direct Customer Service Team
GOOD PRODUCT AND FAST SERVICE WITH…
GOOD PRODUCT AND FAST SERVICE WITH COMEPITIVE RATES
21. August 2025
Antwort von Eureka Direct.co.uk
That's what we love to hear! We’re proud to provide great service, and feedback like yours means everything, Stuart.
Kind Regards,
Eureka Direct Customer Service Team
Prompt Service
Product arrived very promptly & phone query was answered very promptly too
21. August 2025
Antwort von Eureka Direct.co.uk
Great to hear you felt well looked after – thanks for the 5 stars, Jonathan. We hope to see you again soon.
Kind Regards,
Eureka Direct Customer Service Team
Antwort von Eureka Direct.co.uk
We’re so glad everything arrived exactly when you needed it – thank you, David. We hope to see you again soon.
Kind Regards,
Eureka Direct Customer Service Team
Just the job.good size plasters at the…
Just the job.good size plasters at the right price.
18. August 2025
Antwort von Eureka Direct.co.uk
Thank you for your feedback, Stephen! We're glad to hear the plasters were just what you needed, good size and great value.
We appreciate your support and hope to see you again soon.
Kind Regards,
Eureka Direct Customer Service Team
Speed and properly packaged
Great next day delivery, have ordered 3 times and absolutely no issue at all!
No damaged or missing items either! Would recommend, and very professional!
14. August 2025
Bewertung ohne vorherige Einladung
Antwort von Eureka Direct.co.uk
Thanks for recognising our service - we’re so pleased we could help. We hope to see you again soon, Niren.
Kind regards,
Eureka Direct Customer Service Team
Eureka is a really easy to use website…
Eureka is a really easy to use website and they seem to have just about everything for your medical needs. My order was delivered within a couple of days and was a quality that you expect. The wound dressings were top quality and adhesive enough to stay on until you take them off yourself. All around excellent and I'd definitely recommend using the site 👍
6. August 2025
Antwort von Eureka Direct.co.uk
Delighted to hear you’re pleased with our service and quality — we really appreciate your support and hope to see you again soon, Natalie!
Kind regards,
Eureka Direct Customer Service Team
Order was sent back to yourselves by…
Order was sent back to yourselves by the Delivery Service. It then took numerous phone calls to you before we got the order which was 6 weeks late.
Since writing this review, Eureka have responded promptly and offered a solution to our problem which we have accepted.
Many thanks.
6. August 2025
Antwort von Eureka Direct.co.uk
Thank you for this review, Karen. We are very sorry to hear that you had a difficult time with the delivery. This is unacceptable, and we never want our customers to encounter this issue.
The order was returned to us by DPD on 2/07/2025, 08/07/2025, and 30/07/2025 due to several reasons, including the item being damaged or relabelled in transit and the delivery being refused without attempt. Unfortunately, there was also a delay and miscommunication between the warehouse and our sales team when the products arrived back with us, so this also caused longer delays, and again, we apologise for this.
Overall, we understand your frustration with this and take responsibility for some of the delays caused. For this reason, we will be offering you a 20% refund of your order for the inconvenience caused.
We hope this goes some of the way towards amending your concerns.
Kind regards,
Eureka Direct Customer Service Team
Antwort von Eureka Direct.co.uk
Thank you for this review, Julia. We are glad you had a great experience. Hope to see you again soon.
Kind regards,
Eureka Direct Customer Service Team
Antwort von Eureka Direct.co.uk
Thanks for the great feedback on our delivery service – we’re glad we could help! Hope to see you again soon, Ashleigh.
Kind regards,
Eureka Direct Customer Service Team
Antwort von Eureka Direct.co.uk
Thanks for the kind words – it’s great to hear delivery went smoothly. Hope to see you again soon, Diane.
Kind regards,
Eureka Direct Customer Service Team
I ordered what I thought was adhesive…
I ordered what I thought was adhesive dressings but when they arrived I discovered that they were justthe pad itself with nothing to stick and hold them in place so were useless to me. Now notice they say adherent and not adhesive!
24. Juli 2025
Antwort von Eureka Direct.co.uk
Thank you for this review, Lorna. I've passed your complaint back to our sales team, who have been in contact with you today to try and rectify the issue.
I'm afraid we do not offer swaps or exchanges, but what we can do is arrange a return/refund for the adherent dressings, to then place an order for some adhesive dressings.
However, if the adherent dressings have been opened, you will be unable to return them. Therefore, we will be more than happy to apply a 5% discount if you were to place an additional order for the adhesive dressings.
We hope you find these resolutions satisfactory, and if so, we would greatly appreciate it if you could amend the Trustpilot rating.
Please let us know if there is anything else we can help you with.
Kind regards,
Eureka Direct Customer Service Team
Great Value and Very Quick Delivery
The items that I bought were very reasonably priced, superbly packed and delivered extremely quickly by DPD - carriage free. Thank you.
23. Juli 2025
Antwort von Eureka Direct.co.uk
Amazing news! Thank you for sharing your experience – we’re always here for you when you need us, Dave. We hope to see you again soon.
Kind regards,
Eureka Direct Customer Service Team
Painful Ordering Process.
All other companies that I deal with for ordering are able to compile a quote and recommend products based on our needs. The most recent order was a painful process that I do not wish to repeat any time soon.
18. Juli 2025
Antwort von Eureka Direct.co.uk
Thank you for this review, Jake. We are very sorry to hear that you had problems ordering from us. I've passed this feedback back to our sales team, who have confirmed that they have called and spoken with you to personally apologise and try to resolve this matter.
We will always try to help our customers as much as possible and quickly provide a quote when needed; however, to assist us with this, we do ask for as much information as possible to be sent to us regarding the products and needs of the customer.
We hope our contact with you has helped to resolve your frustrations, and next time the process should be a lot smoother.
Thank you for bringing this to our attention.
We hope to see you again soon.
Kind regards,
Eureka Direct Customer Service Team
Antwort von Eureka Direct.co.uk
Thanks so much for the 5 stars – we really appreciate your support. We hope to see you again, Judia.
Kind regards,
Eureka Direct Customer Service Team
Excellent service.
Once the order had been placed it was despatched promptly. Delivery was super fast. Excellent service.
15. Juli 2025
Antwort von Eureka Direct.co.uk
Thank you for the lovely review – we’re delighted you were satisfied. We hope to see you again, Anthony.
Kind regards,
Eureka Direct Customer Service Team
Easy ordering very easy and quick
Easy ordering process. Fast efficient delivery.
Authentic product
14. Juli 2025
Antwort von Eureka Direct.co.uk
Thanks for highlighting our fast delivery and quality products – we’re glad we could get it to you quickly. We hope to see you again, Sandra.
Kind regards,
Eureka Direct Customer Service Team
Excellent company
Excellent company! Everything from easy to use website, to competitive prices and next day delivery.
14. Juli 2025
Antwort von Eureka Direct.co.uk
Thanks a lot for the 5 stars – we’re grateful for your trust, Krishna. We hope to see you again.
Kind regards,
Eureka Direct Customer Service Team
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