Incredible prices and a fantastic website. Bought stuff hugely less £ than other websites. What a gem of a site. Def ordering more. My items arrived swiftly, well packed were good quality. As my part... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
The order for EpiPen's and Inhalers were delivered here on time, packaging great all in tact and secure. Bonus box of biscuits too!
Unternehmen hat geantwortet
Easy to use website, supplier that actually listens when I requested one delivery and one invoice that's what I got, very happy with products too.
Unternehmen hat geantwortet
The website and Quick Delivery were EXCELLENT. Unfortunately DHL refuse to leave parcels in the safe place we have..........? Other Couriers leave parcels and they are covered by CCTV. I have ha... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
- Sanitätshaus
- Sanitätsstation
- Krankenhausbedarf und -ausstattung
- Geschäft für Schutz- und Arbeitskleidung
- Anbieter von Schutzausrüstung
Über Eureka Direct.co.uk
Vom Unternehmen geschrieben
Eureka Direct
Vom Unternehmen geschrieben
- First aid supplies & infection control products.
- Eureka Direct pride themselves in excellent customer service and that's why all of our happy customers such as Lush and Paulton's Park, keep returning for more. With the largest supplies of first aid in the UK we'll be surprised if you don't find what you are looking for!
30 DaGuarantee!
FREE delivery on all orders!
We also offer free gifts and a 100% no quibble guarantee!
Kontaktinformationen
1st Floor Fleetsbridge House, Fleets Corner Business Park, Nuffield Road, BH17 0LA, Poole, Vereinigtes Königreich
- 0800 358 0085
- beth.mckenna@poolebayholdings.co.uk
- eurekadirect.co.uk
4.7
Hervorragend
1321 Bewertungen
Bittet Kunden um Bewertungen
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Everything from placing the order over…
Everything from placing the order over the phone to receiving the order on the day it was expected.
8. Juni 2026
Antwort von Eureka Direct.co.uk
We are so happy to hear that your experience, from ordering to delivery, was excellent. Thank you for your wonderful feedback!
Kind Regards,
Eureka Direct Customer Service Team
First time I had ordered from Eureka
First time I had ordered from Eureka, but I was delighted with the excellent service. My order was dealt with so promptly.
I will be using them again. Thank you
5. Juni 2026
Antwort von Eureka Direct.co.uk
We are so glad to hear you were delighted with our excellent service and prompt handling of your order. We truly appreciate your kind words and look forward to serving you again, June!
Kind Regards,
Eureka Direct Customer Service Team
Antwort von Eureka Direct.co.uk
We are so glad to hear you found our website easy to use and appreciated our fast delivery! Thank you for your kind words.
Kind Regards,
Eureka Direct Customer Service Team
Easy to order and very quick delivery
3. Juni 2026
Antwort von Eureka Direct.co.uk
We're happy to hear you found ordering easy and delivery quick. Thank you for your feedback!
Kind Regards,
Eureka Direct Customer Service Team
Good service
Good service , free post in g is a huge help for medical bits !! Would use again
2. Juni 2026
Antwort von Eureka Direct.co.uk
We're so glad to hear you found our service good and the free postage helpful! We appreciate your kind words, Rebekah, and look forward to serving you again.
Kind Regards,
Eureka Direct Customer Service Team
Antwort von Eureka Direct.co.uk
We're so glad to hear you had a great experience with our service and prompt delivery! Thank you for your kind words.
Kind Regards,
Eureka Direct Customer Service Team
Antwort von Eureka Direct.co.uk
We're glad you enjoyed your experience. We appreciate your positive feedback, Hilary!
Kind Regards,
Eureka Direct Customer Service Team
Easy and honest
1. Juni 2026
Antwort von Eureka Direct.co.uk
Thank you for your review, Robert! We are delighted to hear that your experience with us has met expectations.
Kind Regards,
Eureka Direct Customer Service Team
Antwort von Eureka Direct.co.uk
We are so happy to hear you had an excellent and efficient experience! We appreciate your kind words and look forward to serving you again, Louise.
Kind Regards,
Eureka Direct Customer Service Team
Incredible prices and a fantastic…
Incredible prices and a fantastic website. Bought stuff hugely less £ than other websites. What a gem of a site. Def ordering more. My items arrived swiftly, well packed were good quality. As my partner has terminal cancer we need a fair few consumables and this will make it much more affordable. Really happy thanks so much for being fair with your prices ! ❤️❤️❤️❤️
26. Mai 2026
Antwort von Eureka Direct.co.uk
We are so grateful for your wonderful feedback and are truly touched by your kind words, Kerry. It means a lot to us that our products and pricing have been helpful during such a challenging time. We are committed to providing quality and affordability, and we are here to support you.
Kind Regards,
Eureka Direct Customer Service Team
Antwort von Eureka Direct.co.uk
We're glad you enjoyed your experience and appreciate your kind words, Chris!
Kind Regards,
Eureka Direct Customer Service Team
Always on time
20. Mai 2026
Antwort von Eureka Direct.co.uk
Thank you for your review, Faith. We are delighted to hear that our service has continued to meet expectations. We hope to assist you again soon.
Kind Regards,
Eureka Direct Customer Service Team
Easy to order and quick delivery.
20. Mai 2026
Antwort von Eureka Direct.co.uk
We're so glad you had an easy ordering experience and quick delivery! Thank you for your feedback, Carole.
Kind Regards,
Eureka Direct Customer Service Team
Antwort von Eureka Direct.co.uk
We are so glad to hear you consistently receive good service. Thank you for your kind words, Janice!
Kind Regards,
Eureka Direct Customer Service Team
Order not correct or complete
Order not correct or complete. Missing eye wash station and substituted by two reels of sports tape!
16. Mai 2026
Antwort von Eureka Direct.co.uk
We are sorry your order was incorrect and incomplete. Our sales team had spoken with you on Friday, apologised for this error and arranged for the missing items to be out for delivery today.
Kind Regards,
Eureka Direct Customer Service Team
The items I ordered came the following…
The items I ordered came the following day and all was in stock. I'm happy with the service.
16. Mai 2026
Antwort von Eureka Direct.co.uk
We're so glad to hear your order arrived promptly and that everything was in stock. We appreciate your positive feedback!
Kind Regards,
Eureka Direct Customer Service Team
Antwort von Eureka Direct.co.uk
We're so glad you enjoyed our quick delivery and professional service. Thank you for your kind words, Ann!
Kind Regards,
Eureka Direct Customer Service Team
Antwort von Eureka Direct.co.uk
We're glad you enjoyed your experience. We appreciate your kind words.
Kind Regards,
Eureka Direct Customer Service Team
Poor expiry dates on EpiPens
As a school having to order EpiPens for the first time under Benedict's Law, we were very disappointed to receive pens with use by dates of 12 months. As we had paid over £350 on pens that we hope never to use but should have a shelf life of 2 years, I phoned customer service and spoke to someone who quite frankly couldn't care less. She said we should have phoned to check what expiry dates you were currently offering as they could be between 9 and 18 months. We could also not return the product as it was a pharmaceutical item. School are so cash strapped that this attitude is so disappointing.
13. Mai 2026
Antwort von Eureka Direct.co.uk
Dear Becky,
We’re really sorry to hear that you weren’t satisfied with your recent purchase with us. We have reviewed the expiry dates of the EpiPens supplied in your order, and these have expiry dates of 31st July 2027, and 30th September 2027, equivalent to around just over 14 and 16 months respectively from date of supply. We’re pleased that we have been able to supply devices with better than the market average of around 12 months expiry. EpiPen state on their website that devices typically have 12-18 months expiry and we reflect this within information on our website. The adrenaline component has around 2 years from the point of manufacture, to then be incorporated into finished devices, and it can then take several months for finished devices to filter down through to the market.
We appreciate this may still seem disappointing given the investment that your school has made. Please let us know if there is anything within our power that we can do to make it right for you.
Kind Regards,
Eureka Direct Customer Service Team
Antwort von Eureka Direct.co.uk
We're so glad you appreciated our prices and quick delivery! We look forward to serving you again, John.
Kind Regards,
Eureka Direct Customer Service Team
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