The service is completely unacceptable. They took my money, yet I received absolutely nothing in return. I managed to cancel, but I never had access to any content—not even for a single minute, let al... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Idem pour moi, prélèvement à venir de 29,50€... J'ai réussi à trouvé un email de confirmation d'abonnement via mon adresse Gmail que je n'utilise jamais...Je ne sais pas absolument pas ce que c'est..... Mehr ansehen
VOLEURS! Je pensais m'abonner a autre chose, ça me demandait un débit a 0€, quand j'ai réalisé mon erreur j'ai écrit le jour même pour annuler l'abonnement qui avait 1 jour d'essai et ensuite était pa... Mehr ansehen
I accidentally subscribed for this. As soon as I realised what I had done I immediately contacted ESR support and explained my financial situation, and within 5 days they had refunded me the full sub... Mehr ansehen
Das sollten Sie wissen
Keine Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat seine Kunden nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Faire attention
Faire attention
Prélèvement sans raison
ESR is the best live streaming i enjoyed
They will not refund me the initial fee…
They will not refund me the initial fee of £29.90
I explained the situation to No avail!
I have just had a Stroke and was not fully compos mentos received pop-up and kept pressing buttons to get rid of it!!
Not realising I have entered into a contract with gaming company
They stated my fee is for a renewal!!
I have never been in a gaming website
These people are scam mongers and will not refund initial joining fee only will allow future annual payments to be cancelled!
Please don’t get conned by these people, they just use pop~ups to get you hooked into paying £29.90
Please be aware of this fly by night company 😩
I accidentally subscribed for this
I accidentally subscribed for this. As soon as I realised what I had done I immediately contacted ESR support and explained my financial situation, and within 5 days they had refunded me the full subscription fee.
I can't thank them enough for their help. They didn't have to refund me, but they did. Again, thank you. I will certainly recommend these in the future, and if I'm able financially to afford their services I will services i will use them.
Who are these
Who are these? I’ve had a payment come out of my bank but don’t know who they are or why they have taken money from my account
shite haven’t register for…
shite haven’t registered for this site don’t know what it is and it’s still managed to take money out my account what’s this all about
Will sneakily try to take £29.99 per month!!
Somehow they have tricked me via random phishing into paying £29.99 per month which I luckily spotted and cancelled with my bank before they could take my money!
Fraud
Accidentally accepted a 'free offer' which didn't appear to actually give me anything, then first direct cancelled my card for attempted fraudulent withdrawals
Like others I appeared to trigger a…
Like others I appeared to trigger a £0.00 offer from online search.
The next day the company attempted to take £29.90 from my bank account. Payment was blocked by Nat West as suspicious. Be careful using this site.
Customer support was prompt in dealing with subscription issue
Customer support was prompt in answering and helping with my issue. Highly recommend.
Very good service and a very good…
Very good service and a very good quality
Recommend
Having had dealings Esr live, they have proven to be an honest and excellent organisation.
Superb customer service
We signed up by accident for their service and I can't speak highly enough of their customer service. The reply came within a few days and they were well aware of our situation and gave us the benefit of the doubt - one of my kids by accident had said yes to a request not knowing he had signed up - and refunded everything. Superb customer service, professional communication and follow up. Thank you
Be careful if you aren't choosing to subsribe - QR Phishing
**UPDATE** after complaining, ESR HAVE returned my payment as a goodwill gesture. Still feel the money is obtained very sneakily and the notification they said I would have received with Ts&Cs, payment options etc were never given, however I do have to give them credit for refunding me. Just be careful if this isn't something you are choosing to subscribe to.
Same thing - Supposedly leaving a review for a takeaway where they had me click on a QR code. Backed out when asked to pay 1p. Shop asked me to try again but 1p requested so I closed my phone. Now I've been charged 1p AND £29.90. Asking ESR to reimburse, they've said tough - I agreed to all these screens supposedly showing me Ts & Cs, pricing plans etc when actually, there were NO screen notifications at all. Complete QR-Phishing scam.
Subscription dispute.
I inadvertently triggered a subscription to Esr. I first became aware when £29.90 was deducted from my bank account. I contacted Esr and they responded immediately. The matter has been resolved and I have been reimbursed fully and my subscription cancelled. It is encouraging to see a company acting so swiftly and fairly.
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.
