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Escape Campus Bewertungen 205

TrustScore 4 von 5

4.0

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Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Sto facendo un corso di inglese individuale devo dire di aver avuto un ottima esperienza. L'insegnante Clara motivata è paziente sempre disponibile. Trovo l'azienda seria che rispecchia quello che... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 1 von 5 Sternen

I paid for a course at a school in London and received absolutely no teaching at all. After payment, they stopped responding completely and ignored my calls. From my experience, this felt extre... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Ho avuto un’ottima esperienza con questo corso online: le lezioni sono chiare, ben strutturate e facili da seguire anche nei temi più complessi. Il contenuto è coinvolgente e pratico, e l’insegnante s... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Esperienza fantastica! Escape Campus mi ha dato la possibilità di allenare il mio inglese in modo veloce ed efficace! Dopo poco tempo ho avuto dei risultati sulla mia performance linguistica, riesco a... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Englisch-Sprachschule
  2. Ausbildungszentrum

Vom Unternehmen geschrieben

We are more than a language school, we are a life-changing experience. We offer our students the skills to achieve professional and cultural goals, with an innovative and international approach. We make learning English smart, fast, and effective. Our unique method blends cutting-edge technology with expert teachers to help you achieve real results.


Kontaktinformationen

4.0

Gut

TrustScore 4 von 5

205 Bewertungen

5 Sterne
4 Sterne
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2 Sterne
1 Stern

Hat 68 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 2 Wochen

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Bewertet mit 1 von 5 Sternen

Klamia I oszukuja ludzi Nauczyciele I…

Klamia I oszukuja ludzi Nauczyciele I ich kwalifikacje to 2 rozne sprawy. Nie maja akredytacji zwlaszcza jesli chodzi o nauke on line. W 8 tygodni nie przejdziesz z poziomu na poziom chyba ze juz znasz ten material. Pracujac I uczac sie nie podiesiesz poziomu dokladnie tak jak zaklada program
Jesli jestes niezadowolony wysylaja maila ktore nie sa adekwatne z prawem UK. Dzial prawny nie istnieje. Nie maja prawnikow, to robi osoba ktore jednoczesnie sprzedaje kursy. Strasza dzialem windykacji ktora tez nie istnieje. Mimo wypowiedzrnia umowy I tak pobieraja pieniadze z party. UWAZAJ. Zanim podpiszesz umowe

16. Juni 2024
Bewertung ohne vorherige Einladung
Escape Campus-Logo

Antwort von Escape Campus

Przykro nam, że masz tak negatywne doświadczenia z naszymi kursami. Chciałbym jednak wyjaśnić kilka kwestii.

Nasi nauczyciele są kwalifikowani i regularnie przechodzą szkolenia, aby utrzymać wysoką jakość nauczania. Nasza szkoła jest akredytowana, także w zakresie kursów online. Chociaż przejście z poziomu na poziom w 8 tygodni może być wyzwaniem, zależy to od indywidualnego tempa nauki i zaangażowania.

W przypadku niezadowolenia staramy się zawsze znaleźć rozwiązanie zgodne z prawem i zasadami UK. Nasz dział prawny istnieje i jest prowadzony przez kompetentne osoby. W kwestii finansowej, jeśli są problemy, prosimy o bezpośredni kontakt, abyśmy mogli je rozwiązać.

Cenimy Twoją opinię i mamy nadzieję, że znajdziemy sposób na poprawę Twojego doświadczenia. Możesz skontaktować się bezpośrednio ze mną: raff@escapecampusuk.com, 07453 284917.

Z poważaniem,
Raffaele
CEO

Bewertet mit 2 von 5 Sternen

DO NOT RECOMMEND

DO NOT RECOMMEND The lessons were good. I booked for my partner but he was not able to attend the next level and I told them this in advance. They took the money for the next course saying that I had signed up for 3 levels and payment is automatic. They did not mention this and it is not in the contract. I am still trying to get the £595 pounds back and glad I use my credit card and nit a debit card. I feel that I have been scammed

8. März 2024
Bewertung ohne vorherige Einladung
Escape Campus-Logo

Antwort von Escape Campus

I'm sorry to hear about the issues you've faced with your booking. I appreciate your feedback and want to address your concerns.

It's great to hear that you found the lessons good. However, I understand your frustration regarding the charges for the next level. Our intention is never to mislead or cause inconvenience to our students. The automatic payment for three levels should have been clearly communicated, and I apologize if this was not the case.

Please contact me directly at raff@escapecampusuk.com or 07453 284917 so I can personally assist you in resolving this matter. Your satisfaction is important to us, and we want to make things right.

Thank you for bringing this to our attention, and I hope we can rectify the situation promptly.

Best regards,
Raffaele
CEO

Bewertet mit 1 von 5 Sternen

Home office does not accept their…

Home office does not accept their certificates because they are not accredited. They are scammers. Reported to the government and will be taking to court.

31. Januar 2024
Bewertung ohne vorherige Einladung
Escape Campus-Logo

Antwort von Escape Campus

Our goal is to provide quality education and valid certification to all our students.

Please that we don't work with the Home Office, and we don't want as we prefer to stay independent.
We never advertised or offered courses recognized by the Home Office.
We take such matters seriously and want to ensure all our processes are transparent and compliant with regulations.

I encourage you to contact me directly at raff@escapecampusuk.com or 07453 284917 so we can discuss your concerns in detail and find a resolution.

Thank you for bringing this to our attention. We are committed to resolving this matter and ensuring your satisfaction.
Raffaele
CEO

Bewertet mit 1 von 5 Sternen

DON’T MAKE MISTAKE

DON’T MAKE MISTAKE! AWAY FROM THIS SCHOOL!! I LOST MY MONEY! They charge even when I try to cancel school!

25. Januar 2024
Bewertung ohne vorherige Einladung
Escape Campus-Logo

Antwort von Escape Campus

We strive to provide excellent service and support to all our students, and it’s clear we fell short in your case.

You have 14 days to cancel your contract from the date of signature, I apologize for any confusion or inconvenience regarding the cancellation process and charges. We want to make things right for you. Please contact me directly at raff@escapecampusuk.com or 07453 284917 so I can personally assist you in resolving this matter.

Thank you for bringing this to our attention. We are committed to improving our services and addressing your concerns promptly.

Best regards,
Raffaele
CEO

Bewertet mit 4 von 5 Sternen

Ho avuto la fortuna di trovare Escape…

Ho avuto la fortuna di trovare Escape Campus, un buona opportunità per imparare l’inglese. Ho potuto imparare questa lingua in un corso di gruppo con persone da tutto il mondo. Non potevo chiedere di meglio riguardo il mio insegnate, sempre disponibile, gentile e molto simpatico. Studiare inglese non è mai stato noioso, ma ci siamo sempre divertiti molto. Infine sono riuscita a prendere la certificazione B1 di inglese. La mia tutor c’è sempre stata anche quando ho avuto problemi tecnici. Ho usato la mia 18app per pagare il corso. Credo ne valga la pena.

12. Januar 2024
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Be careful not to fall for their…

Be careful not to fall for their promises. When I joined I had an A2 level of English, these teachers enrolled me in a beginner group, I paid £800 and got an A1 certificate. I do not advise anyone to apply. This is fraud

1. Dezember 2023
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Nie polecam

Bardzo nie polecam .firma jest nastawiona bardzo na zarabianie kasy.Najlepiej jakbyś zapłacił za dwa semestry z góry 1000 funtów.Szkola nie daje możliwości skorzystania z chociażby jednego darmowego uczestnictwa w lekcjach.Zakwalifikuje do poziomu elementary bez znaczenia na jakim poziomie jesteś.A jak się upomnisz o przeniesienie na wyższy poziom to pani Wioleta się denerwuje.Niestety nawet głu siłownia gdzie opłaty są znacznie mniejsze daje tydzień za darmo.W sepera collage zostałam zaproszona na dwie lekcje do wysłuchania wykładów za darmo.Lekcje są nudne program jest jak dla 7 Latków na zasadzie dopasowań obrazków do wyrazów 🤣.Jak upominasz się o jaka kolwiek rzecz Pani Wiolleta staje się nie miła niestety.Jak chciałam zwrot moich pieniędzy to Pani Wioletta powiedziała że wysyłam złą energię i kazała udać mi się do psychologa.Kiedy powiedziałam że chce zwrot pieniędzy niestety powiedziano mi że ich regulamin nie pozwala na zwrot pieniędzy Po wielu kłótniach i wysłaniu mnóstwa meili i wiadomości pozwolono mi wykorzystać pieniądze które zostały na lekcjach.I tak nie korzystałam z lekcji bo nie dałam rady wytrwać na nich nawet jednej godz

8. November 2023
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

I am extremely grateful that I can…

I am extremely grateful that I can attend Escape campus, moreover, my mentor (Wioletta) is excellent and my teacher Ali is the right person for the right position. I am glad that Ali will still be my teacher next semester. If you are still wondering whether to join Escape Campus, I would say stop thinking and start acting. Best regards to the Escape Campus team. Andrzej

Jestem niezmiernie wdzieczny że mogę uczeszczać do Escape campus ponadto moja pani Mentor ( Wioletta) jest nie oceniona a mój nauczyciel Ali to odpowiednia osoba na odpowiednim stanowisku. Jestem zadowolony że w nastepnym semester moim nauczycielem bedzie nadal Ali . Jeżeli nadal sie zastanawiasz czy dołaczyć do Escape Campus to powiem tak przestań myśleć i zacznij działać . Pozdrawiam serdecznie całą drużyne Escape Campus. Andrzej

7. November 2023
Bewertung ohne vorherige Einladung

Trustpilot überprüft die Bewertung gemäß unserem Verfahren für gemeldete Bewertungen.

Bewertet mit 1 von 5 Sternen

My step-dad had been looking for an…

My step-dad had been looking for an English teacher, we've been approached by one of their recruiters, they promised English lessons and offered a "fantastic" discount, my mum and step-dad had paid £700 for these lessons, it didn't take long before problems started.

At first we've had trouble registering to their website and it has taken us numerous phone calls to get this issue sorted and that was all on day 1 of joining and paying for their scam services.

My step-dad whose the lessons were intended for had attended a few zoom meetings, however each time we've had trouble with joining the call as the links expired or displayed an error 404 message.

This was the first few weeks, at one point we've lost all access and tried to get in touch with our mentor who fixed the problem temporarily, sadly, the week after we've experienced the same issue. We've reached out to the mentor and requested a refund for the services as they were not as advertised to which we have been told that she'll contact us back as she was on holiday.

Numerous weeks have passed and we've not had any contact attempt from anyone at the company, therefore had to raise a complaint via their useless complaint form, we've received a phone call from a woman who is their recruiter and asked us to join, I've tried to explain to her that we're already with them and we'd like to request a refund for the lessons that my step-dad did not attend, however she was very rude and not much of help, it has taken me 4 or 5 attempts talking to her before she started listening and looked into our account.

When she finally looked into our account, she informed us that our original mentor was no longer employed at the company, it's outrageous that no one else has taken over her work or even bothered to contact us to inform us of this matter and offer some sort of compensation for the trouble we've had to endure.

She only offered us to start the course again at which point it was not needed, we only joined with the intention for my step-dad to pass his level 1 English so we could apply for a Visa and by the time they helped us we've found an alternative course which helped him pass. (this is like 6-7 months after we signed up).

She was no help and refused to pay us back, she forwarded us to a legal team which have said the same thing and stated that they will not process a refund as they've offered an alternative solution, we could either start again with a course that's now completely useless to us or get nothing at all, they also had the cheek of saying that we've received the course at a discounted price of £700 and it may not seem like a lot to them, but my mum and step-dad worked really hard to raise this money.

DO NOT waste your time or money with this fraudulent company. They will take your hard-earned money and provide you with nothing in return. AVOID AT ALL COSTS!

1. Dezember 2022
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

BEWARE SCAMMERS!!!

BEWARE SCAMMERS!!!

I have never met a company like this, the only thing that they care for is to take money from you, you don't have to attend course, but still need to pay for it!!!

I enrolled on course in January this year and was informed that I have to pay right away for first semester (which was due to start in March) to secure lower price for it. Then I wasn't suspicious because my colleague recommend Escape Campus as a good one.

After 1,5 month ongoing course I requested to terminate my contract. Details on my contract says about start date, payment dates, but says nothing about notice period or cancellation fee. I phoned Mrs Izabela to terminate contact on 19th of April. She was very upset and wanted to put me off from cancellation by telling about cancellation fee (non on my contract!!!). On 20th of April was payment day for the second semester, so to avoid this I phoned on 19th. One hour after my phone call to Mrs Izabela the money was taken (450£).

"However, regardless of whether the payment was taken one day earlier or later, you would still be obligated to cover this payment as you have not given us any appropriate notice of the cancellation request. Your latest payment was debited on 19/04/2022 and your cancellation request was sent to us on the same day, after the payment was already taken." First I phoned and then sent a resignation and they took the money away although they knew that I want to terminate contact.

I'll only add that payment on 20th of April was for course starting in June, so they had over a monthly notice period.

I started to long way to get my money back, emailed them, citizen advice, consumer advice…etc.

Escape Campus answered that my contract includes notice period and cancellation fee will be applied

("If you choose to terminate your contract early, you will be obligated to cover a £100 cancellation fee.").

When I answered that there is no notice period and cancellation fee on my contract they replied:

"We have checked your contract with us and indeed you have been signed on the old contract type, which means that on this occasion we will honour the old contract and waive the cancellation fee."

In one of the last emails they wrote: "As a gesture of goodwill, we have offered to waive the cancellation fee if you decide to cancel your remaining two levels."- after they already admitted that my contract is "old typ" and no cancellation fees apply.

Eventually I would have to go to a lawyer and take them to court and pay much more money. I was frauded, you don't have to be, avoid them!!!!!

18. April 2022
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Hello

Hello, me and my husband applied and gave money 10 days ago and our course will start end of next month. So we haven taken any service or lessons yet. Anyway now we have better offer and asked for refund. They told me no refund for that. i dont know what we have to do to get my money back???

28. Oktober 2022
Bewertung ohne vorherige Einladung
Bewertet mit 4 von 5 Sternen

Good School

I had a great experience at this school. I found the teacher very engaging and i had fun while learning. I like that they have activities to participate in too

22. Juni 2022
Bewertung ohne vorherige Einladung
Bewertet mit 4 von 5 Sternen

I really enjoyed the course

I really enjoyed the course. My mentor was very helpful and always very quick to respond me if I need help with anything. My teacher very patient, friendly and helpful as well. Good vibes and a lot of useful information from him.
I studied online evening course. Recommend to everyone who don’t have enough time to study during day or at campus.

14. Juni 2022
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

The worst language school I have ever…

The worst language school I have ever dealt with. Teachers are incompetent. The school is generally geared towards getting money from people. My group was disbanded twice, yet money was charged for the next level from me, even though it was my fault that I did not finish the first level yet.

13. Mai 2022
Bewertung ohne vorherige Einladung

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