The no more nerves really helps relax my mare who can be quite stressed by people near her stable and around her and as she is currently on box rest for an injury I have no choice but to leave her in... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
Great company to purchase from as they offer a quick and efficient service. Quality products that really benefit with proven results with my horses.
Unternehmen hat geantwortet
Excellent product - started with the gut brain reset. So far - approx 5 weeks in- nothing but good results. Definitely continuing to use equinutrive. Very friendly staff as well who were happy to talk... Mehr ansehen
Unternehmen hat geantwortet
Super fast delivery and an amazing calmer that actually works. The difference in our horse has been observed by others on the yard - it really is that good. Our boy is transformed and chilled in all... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Kontaktinformationen
17 Dargan Crescent, BT3 9RP, Belfast, Vereinigtes Königreich
- 02890372510
- enquiries@equinutritive.com
- equinutritive.com
4.8
Hervorragend
484 Bewertungen
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Antwort von Equinutritive
Thank you so much for leaving feedback Sarah, we are delighted to hear how pleased you are with our service and hope you and your horse love your purchase :)
Bought the starter pack
Bought the starter pack, she likes it, which I was surprised about, in week one, but if it works I will be buying more, ordered it, cane in a few days, pretty pleased thanks
22. März 2023
Antwort von Equinutritive
Thank you so much for leaving feedback Lorraine, we really appreciate it. We are glad to hear that your mare is enjoying her supplement and are looking forward to hearing how you get on 💚
Quick delivery
Quick delivery, welcoming email from the proprietor, free goodies in the box.
22. März 2023
Antwort von Equinutritive
Thank you so much for leaving feedback Ann, we really appreciate it and are delighted to hear how pleased you are with your purchase :)
Good product
Good product, great eco packaging. My horse gobbles it up 😊. Having the desired effect.
Helpful company, great communication.
23. Februar 2023
Antwort von Equinutritive
Thank you so much for leaving a review Rebecca, we really appreciate it and are absolutely delighted to hear that your horse is loving our product and that you are seeing the desired results 😄
Fantastic as always
Fantastic as always. Great service and speedy delivery. And the products are Amazing
2. März 2023
Antwort von Equinutritive
Thank you so much for giving us a positive review Tracey, we really appreciate it and are delighted to hear how pleased you are with our products and service.
Alpha Gold!
Very quick delivery. I bought the Alpha Gold joint care. He finds it very palatable and I’m sure I see results in just a few days!
Recommend the pump; it makes getting the right amount easy and mess free. I will order from here again.
8. Februar 2023
Antwort von Equinutritive
Thank you so much for leaving feedback Chloe, we really appreciate it. We are absolutely delighted to hear that your horse is loving our Alpha Gold joint supplement and that you are already able to see improvements in his condition as a result of feeding it!
Fast delivery well packaged.
Only been using the supplement for a few days so too soon to report a result.
11. Januar 2023
Antwort von Equinutritive
Hi Cheryl,
Thank you so much for leaving feedback, it is greatly appreciated. Keep us updated, we are looking forward to hearing how you get on.
Antwort von Equinutritive
Hi Karen,
Thank you so much for leaving feedback, it is greatly appreciated.
Great customer service answer all my…
Great customer service answer all my questions. I have reordered and am hoping to see improvements soon x
8. Januar 2023
Antwort von Equinutritive
Hi Janet,
Thank you so much for leaving feedback, it is greatly appreciated. We are delighted to hear how pleased you are with our customer service and thank you for your continued custom.
Timely delivery.
28. Dezember 2022
Antwort von Equinutritive
Hi Ann,
Thank you so much for leaving feedback, it is greatly appreciated.
The customer is always wrong.
The website is full of pitfalls. You can easily be led into an accidental additional purchase and you have no recourse to sort it out as the office closed but carried on sending out parcels and taking money from accounts. The customer service is solely based on telling you that you made a mistake and they cannot rectify it. Definitely a company culture that the customer is always wrong. Avoid this company and especially ensure that you do not give them your bank details as they cannot be trusted and you could end up suddenly seeing a large lump of money disappear from your account as happened to me at a time of year when money is already stretched.
4. Januar 2023
Antwort von Equinutritive
Hi Janice,
Thank you for leaving feedback, we are sorry to hear that you were not happy with our customer service on this occasion.
We sent out an email in December reminding customers on a subscription plan of upcoming Royal Mail strikes as this would allow them to amend their subscription dates accordingly. To bring your subscription forward you were instructed to log into your customer account and amend your existing subscription. It appeared that you accidentally set up a separate subscription whilst on our website meaning you were sent two separate orders.
All of our office staff were on holidays for the Christmas period meaning email inboxes were not monitored however we ensured that our warehouse remained open so that customer orders could still be sent out.
Upon returning to office we were met with several emails from yourself asking for an order to be cancelled and money refunded however this was already dispatched from our warehouse and could not be done. We cancelled the subscription that you had accidentally set up and gave you the option of returning your order for a full refund however you declined this offer. As per our terms and conditions, refunds cannot be issued until product is returned us in an unopened and re-sellable.
Antwort von Equinutritive
Hi Teun,
Thank you so much for leaving feedback, it is greatly appreciated. We are delighted to hear how pleased you are with our products and service.
Super quick delivery
31. Dezember 2022
Antwort von Equinutritive
Hi Julie,
Thank you so much for leaving feedback, it is greatly appreciated.
great product and very helpful staff
1. Dezember 2022
Antwort von Equinutritive
Hi Heather,
Thank you so much for leaving feedback, it is greatly appreciated. We are delighted to hear how pleased you are with our products and our service.
Brilliant service yet again
Brilliant service yet again. Love the product, love the company.
1. Dezember 2022
Antwort von Equinutritive
Hi Barbara,
Thank you so much for leaving feedback, it is greatly appreciated. We are delighted to hear about how much you love our products and our company.
Really good write up and we are using…
Really good write up and we are using your herbs which are working really well.
9. Dezember 2022
Antwort von Equinutritive
Hi Andrea,
Thank you so much for leaving feedback, it is greatly appreciated. We are delighted to hear how well our product is helping your horse.
Great service and arrived quickly
12. Dezember 2022
Antwort von Equinutritive
Hi Pip,
Thank you so much for leaving feedback, it is greatly appreciated. We are delighted to hear how happy you are with our service and hope you love your purchase.
Great product and great service
Great product and great service. Has never been no more than 3 days getting to me.
2. Dezember 2022
Antwort von Equinutritive
Thank you so much for leaving feedback, it is greatly appreciated. We are delighted to hear how pleased you are with our products and our service 💚
Brilliant service very quick delivery…
Brilliant service very quick delivery and super product
17. November 2022
Antwort von Equinutritive
Hi Shirley,
Thank you so much for leaving feedback, it is greatly appreciated. We are delighted to hear that you are happy with our customer service and the product you have purchased.
Antwort von Equinutritive
Thank you so much for leaving feedback, it is greatly appreciated. We are delighted to hear how pleased you are with our service and hope you love your purchase. 💚
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