EPIC Solutions Bewertungen 15

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4.4

Psychiatrische Versorgung

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Unternehmensdetails

Vom Unternehmen geschrieben

Exeter Paediatric Integrated Care Solutions - Bridging the gap between mental and physical health care. We are a multidisciplinary team led by Consultants in Psychiatry, Paediatrics, Psychology and Mental Health Nursing. Our team consists of clinical psychologists, nurses, mental health practitioners, speech and language therapists, occupational therapists, physiotherapist, health visitor, support workers and early years specialists with the knowledge, skills and expertise to offer assessment of and support for a comprehensive range of difficulties in children and young people and the systems around them.

Kontaktinformationen

Vereinigtes Königreich
epicsolutions.org.uk

4.4

Hervorragend

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Vor 2 Stunden

Epic have been amazing …

Epic have been amazing over the last five years helping our daughter when her mental health hit rock bottom. Dr Vicky Hill was happy to meet us somewhere to begin with before attending the clinic in Exeter.

After three years on medication prescribed by Dr Vicky Hill our daughter is making fantastic progress achieving things we never thought possible six years.

I would recommend Epic solutions for any family who are struggling- just to add my daughter built up a rapport with the team to enable her to get an official autism diagnosis. We were really happy with the whole diagnosis process and the outcome too.

11. Mai 2026

Bewertung ohne vorherige Einladung

Vor 7 Tagen

It’s good when it works but most times…

It’s good when it works but most times useless: I keep changing passwords, over and over; waste my time awfully when trying to log in. Most unpractical.

4. Mai 2026

Bewertung ohne vorherige Einladung

Antwort von EPIC Solutions

Vor 6 Tagen

Hi Liana,

Thanks for your feedback. We’ve reviewed your comments but regrettably can’t find any record of your account with EPIC Solutions.

We’re unable to match your comments with any service we provide or interaction within our business. This leads us to believe the review may have been posted in error for another company.

If you feel this is incorrect, please email our admin team on admin@epicsolutions.org.uk and we will be happy to review your experience.

Team EPIC

28. Apr. 2026

Happy tears all round 🥹

My daughter has been a client of Epic solutions since 2023 , we came to Epic do to her struggles at high school, her anxiety was so bad that she didn’t leave the house for some time .with the team at epic solutions they discovered she was autistic, since her diagnosis we as a family have all learnt so much and are able to support her so much better, she has come such a long way & is now sitting her GCSE’s & has the confidence to go to college at the end of the year. Thank you team epic for bringing our daughters sparkle back

22. Januar 2026

Bewertung ohne vorherige Einladung

Antwort von EPIC Solutions

29. Apr. 2026

Hi Claire,

Thank you so much for sharing your experience — it truly means a great deal to us. We’re so grateful you trusted Epic Solutions to support your daughter during what must have been such a challenging time.

Hearing how far she has come is incredibly moving. From struggling with anxiety to now sitting her GCSEs and preparing for college is such a remarkable achievement, and we’re honoured to have been part of that journey. It’s wonderful to know that her diagnosis has helped your whole family better understand and support her.

“Bringing her sparkle back” is exactly what we strive for, and your words mean more to us than we can say. We’ll be cheering her on every step of the way and wishing her all the best for her exams and exciting next chapter.

Team EPIC

28. Apr. 2026

Feeling Supported Every Step of the Way

Epic Solutions were so lovely during my assessment. Nothing felt rushed or clinical. It just felt like talking to people who genuinely cared. Being diagnosed and starting medication has made such a positive difference in my life.

I’m so relieved I finally went through with it. I’d been putting it off for ages, and looking back, I’m really glad I chose them. I’d happily recommend them to anyone who’s been thinking about getting assessed.

4. März 2026

Bewertung ohne vorherige Einladung

Antwort von EPIC Solutions

29. Apr. 2026

Hi Amber,

Thank you so much for your feedback. We’re really glad to hear that you felt comfortable and supported during your assessment, as creating a calm and compassionate environment is something we care about deeply.

It’s wonderful to know that going through the process and starting treatment has made such a positive difference for you. Taking that first step can be difficult, so we’re especially pleased you felt it was worthwhile.

We really appreciate your recommendation, and we wish you all the very best on your continued journey. Please don’t hesitate to reach out if you ever need further support.

Team EPIC

17. Apr. 2026

IHA-C form - Done and dusted!

I needed to have an Initial Health Assessment (IHA-C) done as part of the adoption process. I wasn't able to get assistance at my local GP or privately. I was referred to Dr Street at EPIC Solutions and she was able to assist me. Our experience with EPIC has been excellent and I can highly recommend them.

16. April 2026

Bewertung ohne vorherige Einladung

Antwort von EPIC Solutions

20. Apr. 2026

Good afternoon,

Thank you very much for your kind feedback.

We’re delighted to hear that Dr Street was able to support you with your Initial Health Assessment and help move your adoption process forward. We understand how challenging it can be to access this type of assessment, so it’s wonderful to know your experience with EPIC Solutions was a positive one.

We really appreciate your recommendation and wish you all the very best on your adoption journey.

Team EPIC

13. Apr. 2026

I cant recommend EPIC enough for their professional and friendly support

I cant recommend EPIC enough, they have made a HUGE difference to the diagnosis and management of my daughters ADHD when she went to uni. They are both extremely professional and friendly and a huge source of support and relief for the patient and parents. I always felt they gave my daughter very individual support that was right for her needs, and I know it has made all the difference to her achieiving great uni results. social situations and feeling more in control of her ADHD rather than it controlling her!

13. April 2026

Bewertung ohne vorherige Einladung

Antwort von EPIC Solutions

14. Apr. 2026

Hi Kerry,

Thank you so much for taking the time to share such a thoughtful review.

We’re incredibly grateful for your kind words and for trusting EPIC to support your daughter during such an important stage of her life.

It means a great deal to hear that our approach made a positive difference to her diagnosis, confidence, and ability to manage her ADHD while at university. Providing individualised, compassionate support — not just for our patients, but for their families too — is at the heart of what we do, so your feedback truly reinforces this.

We’re delighted to know she’s thriving academically and socially, and feeling more in control of her ADHD.

Thank you again for your recommendation — it was a privilege to be part of her journey, and we wish her continued success in everything she pursues.

Team EPIC

3. Apr. 2026

Superb support for young people in need

Thank you to Epic for supporting my daughter throughout her journey . The high levels of expertise within the wide team has made our difficult journey easier , particularly for when she slipped through The cracks of available nhs support . They have been incredibly flexible working closely together as a team to meet my young person where she needed it and we are incredibly grateful . The journey is not over but their amazing support continues . Thank you

3. April 2026

Bewertung ohne vorherige Einladung

Antwort von EPIC Solutions

9. Apr. 2026

Hi Rachel,

Thank you so much for your kind and thoughtful words.

We’re truly grateful that you took the time to share your experience. Supporting your daughter throughout her journey has been a privilege, and we’re really pleased that our team’s expertise, flexibility, and joined‑up approach have helped make a challenging time feel more manageable.

We understand how difficult it can be when families feel unsupported, and we’re glad we could step in and meet her where she needed us. While the journey continues, please know that we remain fully committed to supporting both your daughter and your family.

Thank you again for trusting Epic with her care.

Team EPIC

2. Apr. 2026

Highly recommended

Highly recommended - everyone we dealt with at EPIC was high quality, professional and empathetic. We couldn’t thank them enough for all their help and support for our family through a very difficult time.

8. September 2025

Bewertung ohne vorherige Einladung

Antwort von EPIC Solutions

2. Apr. 2026

Hi Kevin,

We’re truly grateful you took the time to share your experience. Supporting families through challenging moments is at the heart of what we do, and it means a great deal to hear that you found our team professional, empathetic, and helpful throughout the process.

We’re always here if you need anything in the future.

Team EPIC

1. Apr. 2026

I received my diagnosis of ADHD through…

I received my diagnosis of ADHD through Epic Solutions at age 18, and I couldn't recommend them enough! My whole process was organised, I felt comfortable with all of my doctors and had constant help and support the whole way through. Once diagnosed Epic helped me get medication to support me, the process was smooth and highly communicative. Epic really listened to what I needed, they are a company who truly care for their clients, and I am so grateful for all they've done for me.

12. August 2025

Bewertung ohne vorherige Einladung

Antwort von EPIC Solutions

2. Apr. 2026

Hi Jasmine,

Thank you so much for taking the time to share your experience with us. We’re truly delighted to hear that you felt supported, comfortable, and well‑informed throughout your journey with Epic Solutions.

Receiving an ADHD diagnosis is a big moment, and we’re glad we could make the process organised, smooth, and reassuring for you. It’s wonderful to know that our team’s communication, care, and attention made a positive difference, both during your assessment and when starting medication.

If you ever need anything in the future, we’re always here to help.

Team EPIC

1. Apr. 2026

Thank you!

I had the most wonderful experience with EPIC. All of the staff were so welcoming and friendly. My therapist was incredibly knowledgeable, and made me feel so comfortable and understood. I cannot emphasise enough how much it has helped me manage and feel more confident at school and in life. I would recommend EPIC to everyone, thank you EPIC!

5. März 2026

Bewertung ohne vorherige Einladung

Antwort von EPIC Solutions

1. Apr. 2026

Hi Daisy,

Thank you so much for sharing your experience with us. We’re delighted to hear that you felt welcomed and supported by our team — creating a safe, friendly space is something we care deeply about.

It’s wonderful to know that your therapist helped you feel comfortable, understood, and empowered. Hearing that your time with us has boosted your confidence both at school and in life truly means a lot.

Thank you for your kind words and your recommendation — it’s an honour to support you, and we’re always here if you ever need us again.

Team EPIC

31. März 2026

EPIC solutions were nothing but amazing…

EPIC solutions were nothing but amazing in sorting out my teenage daughter. I found the NHS process incredibly frustrating to navigate, with it's disjointed care for mental health in children. However, EPIC were able to bring together all their skills in both mental and physical health, as well as neurodiversity, to help my daughter make sense of herself and her emotions. She is now thriving at school, and this is all thanks to the kindness, excellence and professionalism of all the staff that work there.

31. März 2026

Bewertung ohne vorherige Einladung

Antwort von EPIC Solutions

1. Apr. 2026

Hi Jacqui,

Thank you so much for sharing your experience.

We know how challenging and overwhelming the wider system can feel, so it means a great deal to hear that our team was able to offer clarity, continuity, and the joined‑up support your daughter deserved.

We’re incredibly proud of our clinicians and the way they bring together expertise across mental health, physical health, and neurodiversity to help young people truly understand themselves. Hearing that your daughter is now thriving at school is wonderful — and we’re honoured to have played a part in her journey.

Thank you for your trust, your openness, and your kind words about our team’s kindness and professionalism. We’re always here if you or your daughter need anything in the future.

Team EPIC

28. Jan. 2026

Exemplary

I cannot recommend EPIC Solutions enough, they are a shining example of how care should be delivered. Working in Mental Health but with adults I have very high standards and expectations and can honestly say that EPIC is one of the best examples of care I have EVER come across.
From our first appointment with them we have felt listened to and validated, this applies to every contact ( Dr, Psychologists, Therapist, Nurses and Reception staff). As a parent when you know that your child is struggling it shakes you to the core, and is sadly, in today's depleted NHS, virtually impossible to access the care needed. We were incredibly fortunate to have Epic recommended to us. and want to say a massive 'Thank you' to the whole team.

27. Januar 2026

Bewertung ohne vorherige Einladung

Antwort von EPIC Solutions

30. Jan. 2026

Hi Beth,

Thank you so much for taking the time to share such a heartfelt and thoughtful review.

We are truly humbled to hear that your experience with EPIC Solutions has felt validating and supportive from the very first appointment. Ensuring that every family feels listened to, respected, and genuinely cared for is at the centre of what we do, so your feedback is incredibly encouraging.

We know how difficult it can be when a young person is struggling, and we are grateful that you trusted us to be part of your child’s journey. Hearing that our clinicians and wider team—our doctors, psychologists, therapists, nurses and reception staff—have made a positive difference is something we will proudly share with everyone involved.

Thank you again for your kind words and for recommending us so highly. We remain committed to providing the best possible care and support to you and your family.

Team EPIC

13. Jan. 2026

Excellent service

My son went through an assessment through EPIC, I went through this route due to the long waits in NHS services. The whole process from start to finish was seamless, young person focused and we were made to feel included and validated. on going treatment has been offered and I can highly recommend the service. My son through this process has received a better understanding of himself and is now thriving.

7. März 2025

Bewertung ohne vorherige Einladung

Antwort von EPIC Solutions

20. Jan. 2026

Thank you for taking the time to share your experience. We’re so pleased to hear that the assessment process felt seamless, inclusive, and centred around your son’s needs — that’s exactly the standard we strive for.

It’s wonderful to know that he has gained a deeper understanding of himself and is now thriving. Supporting young people to feel confident, informed, and empowered is at the heart of our work, and your feedback means a great deal to the whole team.

We’re also glad that you felt validated and supported throughout the journey, especially during a time when waiting for answers can be so challenging. Knowing that you would highly recommend our service is truly appreciated.

Thank you again for your trust in us. We wish your son continued growth and confidence as he moves forward.

EPIC Solutions

13. Jan. 2026

Highly recommend, thank you

I can't thank Epic enough for finally giving our family the answers we needed to love forward with our lives.

Knowing our daughter is autistic had been life-changing for sll of us. They now have useful coping strategies in place, which enable them to lead a full life. They are so much more confident, a true Neurodiversity champion who can now advocate for themselves.

The relief for me, after years of experiencing 'parental blame' was enormous. I felt heard and validated and sobbed when we were given their diagnosis.

The building is accessible, the furnishings make it feel spacious yet welcoming.

ALL the staff members are welcoming.

They were so thorough. The initial meeting was well conducted and gave us many answers and we felt proceeding with the full assessment was the right option for our daughter.

The assessment was detailed and holistic and my daughter felt heard and validated too.

Thank you, I recommend you all the time

13. Januar 2025

Bewertung ohne vorherige Einladung

Antwort von EPIC Solutions

20. Jan. 2026

Thank you so much for sharing such a heartfelt review. It means a great deal to our whole team to know that your family felt heard, supported, and understood throughout the process.

We’re truly honoured to have played a part in helping your daughter access the clarity and confidence she deserves. Hearing that she now has strategies that empower her to thrive — and that she’s become a proud advocate for herself — is exactly why we do what we do.

We are delighted that you found our environment welcoming and accessible, and that every stage of the assessment felt thorough, respectful, and meaningful for both you and your daughter.

Thank you for recommending us so often — it’s one of the greatest compliments we could receive.

EPIC Solutions

5. Dez. 2025

Brilliant service!

The level of attention to detail and care shown for the client was outstanding. Would recommend for anyone looking for any guidance or support for their child.

9. Oktober 2025

Bewertung ohne vorherige Einladung

Antwort von EPIC Solutions

20. Jan. 2026

Thank you for sharing such kind feedback.

Supporting children and their families with guidance they can trust is at the heart of what we do, so your recommendation truly means a great deal to us.

Thank you again for taking the time to leave this review.

EPIC Solutions

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