English Exam Centre  Bewertungen 883

Despite a slight delay in the exam schedule, everything else proceeded smoothly. Their phone support is also commendable.

Apart from been delayed a bit on the exam date. Very other things went very well. There phone response is also good.

They do what they promise: answer the phone when you need them ir come back to you any time to respond to any queries.
At the test centre: you are welcomed by a polite staff who puts you in comfort and encouraging you to not to worry about the test just to be confident. Very grateful for the experience.

Very good
I’m so satisfied with service of people working with English Exam Centre
Very helpful and professional

Everything was good

Very good experience at the SELT test centre in Liverpool . Staff were professional friendly and well organised. I passed my A2 test first time.

Easy to book and staff were available and helpful. First booking was delayed but I don't think we read the terms well enough so maybe our fault.

It was geart experience and would would recommend

Good experience and very helpful when you get in touch

Good service and made the process easy

It was a great experience

Excellet communication

Very good experience at the SELT test centre in Peterborough. Staff were professional, friendly, and well organised. I received my result within 1 hour, and during that time a member of staff kept me updated by message until it was ready. The environment was calm and reassuring. Highly recommended

Fantastic service. Very straight forward.

Hi had a wonderful experience

The experience on the site was good.the staffwas friendly and helpful. There was a problem with receiving the confirmation of the attendance to the test. Also there was delay with the receiving of the result of the test. Regardless these problems I am pleased with the positive result.

We booked for an exam for Tuesday, were told they didn’t have a venue for it on the day and to come Wednesday, the results did not come out until the following Wednesday, the reason given was that the results were too good and there was a review, so keep in mind if you have a strict timeline, because we lost a great opportunity because of this. I personally wouldn’t use them again in zimbabwe, maybe if you’re in the Uk it’s a better experience.

I am writing this detailed account to warn others and to counter any attempt by this company to dispute my genuine experience.

I paid this company £206 on 4th Dec 2025 for a SELT B1 test scheduled for 12th Dec—a test that costs only £150 when booked directly through LanguageCert. I paid a premium for what I thought would be a professional service; instead, I received a month of lies and missed visa deadlines. What followed was a masterclass in unprofessionalism.

The Timeline of Failures:

4th Dec: Booked and paid £206 for a 12th Dec test date. Received email confirmation.

11th Dec (The day before my test): They messaged saying they couldn't fulfill the booking due to "high demand" and offered 3rd Jan instead. I accepted to keep my visa process moving.

17th Dec - 2nd Jan: I repeatedly chased for the 3rd Jan confirmation. They replied “We will do” but sent nothing.

3rd Jan (The day of the rescheduled test): They messaged saying: “We are extremely sorry that we could not confirm your test for today.” They promised a call that afternoon to reorganize. That call never happened.

5th - 6th Jan: I begged for a date or a refund as my ILR visa application was at risk. We spoke about my preferred test dates. They promised a confirmation by midnight on the 6th. Again, nothing was sent.

7th Jan: I officially requested a full refund. No response.

12th Jan: I followed up and they had the audacity to reply: “Please explain.” I sent a formal final demand. They replied “Thank you.”

13th Jan: They messaged: “Keep an eye on your email today for the refund confirmation.” No email arrived.

14th Jan: I asked for proof of the refund. They have since ignored me.

This company is a middleman that takes your money, fails to book the tests, and then plays games with your refund. They have no regard for the fact that people’s lives and visa statuses (ILR) are on the line. I had to pay again to book directly with LanguageCert,org (where everything went perfectly) just to save my visa application. English Exam Centre has now had my money for over 40 days without providing a service or a refund.

I have kept a full log of our WhatsApp history to prove these facts and to provide to Trustpilot and my bank as evidence. If you value your time, money, and visa status, book elsewhere.

English Exam Centre: Do not dispute this. Instead, return my £206 immediately.

I passed the exam and I enjoyed it even though the location is in the heart of London so it is centers to all the tester and the staffs welcomes you.

Very much easy and thank you so much 🙏