Encore Musicians Bewertungen 432

TrustScore 4 von 5

4.0

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

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Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Giovanni Gagliano was a perfect singer just what I was looking for.. Hes got an amazing voice, very friendly and happy to sing any requests. We had a 60th birthday party for my husband and lite... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 1 von 5 Sternen

Absurd deposit rules when you don't know if a musician can deliver. I tried booking a musician for an event and we need to talk with him first. The system or the musician, not sure which, wont all... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

From a Musician/DJ perspective I'll have to say absolutely Flawless,now that might seem worthless because we have a business relation but its definitely the case,so if the Artists/Performers are all H... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Felt compelled to write a few words, as a musician who uses Encore. Five stars really aren’t enough. As online agencies / booking platforms go, Encore is pretty unbeatable. The app is fantastic, so ea... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Online-Marktplatz
  2. Musikmanagement und -Promotion

Vom Unternehmen geschrieben

Bring your event to life with the UK's largest selection of talented bands, musicians, and singers. Discover unforgettable performers and create moments that resonate forever.


Kontaktinformationen

4.0

Gut

TrustScore 4 von 5

432 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Hat 83 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 24 Std.

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Bewertet mit 2 von 5 Sternen

I'm reviewing as a musician - not a single booking in 12 + months

I'm reviewing as a musician. Been with this site over a year, not a single booking, not a sniff of any work. Part of this problem seems to be that it's about speed, not that you are suitable for any given event, it's how quick you can respond to emails and job posts. I've seen jobs on there go up and be closed within 20 minutes, no time to even get a good tailored cover letter together and apply.

2 jobs today and both closed inside of an hour of posting. I mean we are an excellent act but sadly not sitting there on the site or with phone in hand waiting for an email to drop. It seems some are and so what you actually have here is a select set of musicians who hoover up all the work because they get in quick, not because they are necessarily good, suitable or appropriate.

This is bad for everyone concerned, the booker has to shut down the post because they've been inundated in minutes with acts and those who are not waiting there on the email app and have a life, also lose out.

Next up is when we've managed to actually get in before the the post is closed by some stroke of luck... actually it's not that, it's that the booker hasn't managed the post properly and on every single one of these, without fail it's just been a digital black hole of no response or that the 'booker hasn't responded' after a month of waiting and potentially holding dates, and that's why we got in. The post wasn't closed because they haven't been proactive on the post they've made. Probably got 500 acts in their inbox and just walked away overwhelmed at that point.

I've had so much more luck just advertising on Facebook. I can speak to bookers, get a tailored set for them, I don't pay any fees and the ROI has been well over 1000%. So Encore is now a dead end for us, a great idea but the whole process needs to be reworked and it not be about the fastest responder, it needs a curated approach but I guess there's no money in that when you can just be a middle man, letting both parties fight it out and just take a cut for operating a web store front.

3. Mai 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Giovanni Gagliano was a perfect singer…

Giovanni Gagliano was a perfect singer just what I was looking for..
Hes got an amazing voice, very friendly and happy to sing any requests.
We had a 60th birthday party for my husband and literally every one said what a great day and commented on Giovannis singing they were all very impressed.
I certainly recommend him.
Thanks again Giovanni for making my husbands 60th the best day x

25. April 2026
Bewertung ohne vorherige Einladung
Encore Musicians-Logo

Antwort von Encore Musicians

Thanks for this lovely review!

We're thrilled to hear that Giovanni's performance helped make the day so special. Thank you for trusting us with your live music enquiry!

The Encore team

Bewertet mit 1 von 5 Sternen

Musician Booking

Absurd deposit rules when you don't know if a musician can deliver.
I tried booking a musician for an event and we need to talk with him first.
The system or the musician, not sure which, wont allow this, which is absurd. Would you book a professional carte blanche without discussing what you want first if it was not simple? No, nor would I. Protecting the musician/platform is fine but not at the expense of a proper dialogue first.

6. April 2026
Bewertung ohne vorherige Einladung
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Antwort von Encore Musicians

Hi Richard,

Thank you so much for taking the time to leave us a review and I'm so sorry you had a disappointing experience on our site.

If you would like to speak with the musician before making a booking, you can send messages to the musician on the message thread on your enquiry page. You're also able to organise a call with the musician by selecting the 'call' button on the message thread with the same musician.

If there is any further information you require before making a booking, you can reach us at bookings@encoremusicians.com, the team is on hand to help with any query you may have.

The Encore team

Bewertet mit 1 von 5 Sternen

Do not recommend

Do not recommend. They take 30% upfront and completely refuse to refund the deposit if you need to cancel and make out theyre doing you a favour by not requesting the rest. Lost £420 with nothing to show for it despite giving them 5 months notice.
Do not book unless you are 100% sure you will go ahead. I didnt want to cancel but can't plan changes in circumstances.

27. März 2026
Bewertung ohne vorherige Einladung
Encore Musicians-Logo

Antwort von Encore Musicians

Hi,

Thanks for taking the time to leave us a review and I'm very sorry to hear you had a disappointing experience with Encore.

Per our cancellation policy, deposits are non refundable. Non refundable deposits are in place to secure an agreement between yourself and the musicians, whilst also accounting for any loss of work for the musicians and the decreasing probability of the musicians being able to find alternative work at short notice if the contract is cancelled.

If this is at all unclear or if there’s anything you'd like to further discuss, feel free to reach out to our team at bookings@encoremusicians.com

All the best,
The Encore team

Bewertet mit 5 von 5 Sternen

Fantastic band Excellent communication and ease of…

Excellent communication and ease of booking
Wonderful evening. This band are fantastic and would book again
Highly recommended ⭐️⭐️⭐️⭐️⭐️

9. März 2026
Encore Musicians-Logo

Antwort von Encore Musicians

Thanks for taking the time to leave us this lovely review!

We're so happy you were pleased with the experience, and we're on hand to help with anything you might need in the lead up to your event!

The Encore team

Bewertet mit 5 von 5 Sternen

Website easy to use

The website was easy to use and payments were made securely. Messages reminding you of timings were helpful.

7. Februar 2026
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Antwort von Encore Musicians

We're so pleased to hear that you're happy with your Encore experience! Thanks for taking the time to share.

The Encore team

Bewertet mit 5 von 5 Sternen

We Had Tim for our wedding …

We Had Tim for our wedding on the 23rd August!
Absolutely amazing...even learned one of my favourite songs from The Choirboys for me!
Tim was lovely and friendly and sang all the songs just right...
Really put the final touches to our day.
Thanks Tim!
Tarana & Mike Blackler

23. August 2025
Bewertung ohne vorherige Einladung
Bewertet mit 2 von 5 Sternen
Encore Musicians-Logo

Antwort von Encore Musicians

Hi Paul,

Thank you for taking the time to leave a review, and we're very sorry to hear you had a disappointing experience with Encore.

Unfortunately, we couldn't find a booking or an enquiry under the name provided, and so we aren't able to advise further on this particular occasion. However, please feel free to reach out to our customer service team (bookings@encoremusicians.com) with the details you used to set up your enquiry or booking, and we'll be happy to assist you.

All the best,
The Encore Team

Bewertet mit 2 von 5 Sternen

Pushy cold calling

Signed up and sent off a few requests for quotes. While waiting for them to come in I received two unsolicited calls from the Encore sales department pushing me to make a decision. Put me right off using them - cold calling without permission is not ok. I instead contacted a musician directly

18. Juni 2025
Bewertung ohne vorherige Einladung
Encore Musicians-Logo

Antwort von Encore Musicians

Hi Ben,

Thanks for taking the time to leave a review and we're sorry to hear you had a disappointing experience with Encore.

I can can confirm your enquiry has now been closed down and you will no longer receive communication from our team. We're always looking for ways to improve our platform and we really appreciate your feedback and have logged this with the team for further investigation.

All the best,

The Encore Team

Bewertet mit 1 von 5 Sternen

Encore Music - No Show so No Music!

I booked and paid in advance for Mac the Sax to play at my daughter’s 40th Birthday and Engagement party on 28th June 2025.
We invited 60 people

Our daughter was visiting from Australia to introduce her new Fiancée to friends & family. Everyone was excited.

NO MUSICIAN ARRIVED

No explanation or substitute - so NO MUSIC!

So very sad and disappointing.

If there had been some communication with us regarding a no show maybe we could have found a replacement

BEWARE if you are thinking of booking with ENCORE MUSIC

I hope this doesn’t happen to anyone else as our party was spoilt and there was a very disappointed Birthday girl & friends.

28. Juni 2025
Bewertung ohne vorherige Einladung
Encore Musicians-Logo

Antwort von Encore Musicians

Hi Anne,

Thanks for taking the time to leave us a review and we're very sorry to hear you had a disappointing experience with a musician.

We strive to provide the best musicians to help make your event even more incredible and bring it to life, and I am sorry to see that this was not the case for your booking. We can appreciate how stressful and disappointing it must have been to not receive the service you paid for and this has been raised with our support team for further investigation.

On the rare occasion a musician needs to cancel a booking, our team is on hand to help source a replacement. However, we were not made aware of this cancellation by the musician prior to the booking so we were unfortunately unable to help find a replacement on this occasion.

Our customer service team have been in touch to offer further assistance and have processed your full refund for the booking.

If you have any further questions, please feel free to reach out directly to our team and we’d be happy to assist.

The Encore Team

Bewertet mit 1 von 5 Sternen

Do Not Book Cam Nicholson

In 2020/21, we booked Cam Nicholson to perform at a wedding in the UK. We signed a formal contract and paid the agreed fee. As per the terms of the contract, cancellations required a minimum of 6 weeks’ notice. We gave eight months.

Our reason for cancelling was both understandable and unavoidable: the global COVID-19 pandemic and, shortly after, a cancer diagnosis in our family. Despite handling this respectfully and well in advance, we were met with radio silence. Our emails were ignored, follow-ups were disregarded, and worst of all no refund was ever issued.

We are still owed £652.16 or 1200.37 AUD (an amount clearly stated in Cam’s own contract.) Not only was the agreement breached, but the complete lack of communication and accountability since has been appalling.

This wasn’t just a gig cancellation; this was someone taking money for a service they knew they weren’t going to deliver, and then vanishing.

At best, this is wildly unprofessional. At worst, it’s outright unethical. I wouldn’t recommend booking Cam Nicholson for anything. This is how he handles commitments and clients and especially during deeply difficult circumstances...it speaks volumes.

So if anyone who has decided to employ him can take that money out of his pay cheque and give it back to us, that would be massively appreciated.

29. Mai 2025
Bewertung ohne vorherige Einladung
Encore Musicians-Logo

Antwort von Encore Musicians

Hi there,

We're very sorry to hear that you had a disappointing experience with a musician, and to hear of the difficult circumstances surrounding it. However, based on the details provided, it appears that this booking was not made through the Encore Musicians platform.

All Encore bookings are processed through our platform, using our own secure payment system. They are governed by our own terms and conditions, not by individual musicians' contracts as described in your review. As a UK-based company, all contracts and transactions are conducted in GBP, and we do not currently operate in Australia.

To make a booking on Encore, you would have submitted an enquiry through our platform, communicated with the musician via your dedicated Encore enquiry page (with support from our Bookings team), and completed payment securely via the Encore platform, in line with our terms.

Any disputes or cancellations would have been handled by our customer service team, who look after every confirmed booking and provide comprehensive support in the event of a cancellation or dispute, including facilitating refunds where appropriate.

We can confirm that there is no record of a booking being made on Encore involving a musician named Cam Nicholson.

It’s possible you discovered the musician through one of our international directory pages? If so, you will have noticed that they link directly to the musicians’ own websites, and do not lead to creating an Encore enquiry or booking.

To clarify, these international directory pages are designed purely for discovery and information purposes, and they are separate from the actual Encore platform. They simply provide a convenient way to explore options in your area, functioning as a curated directory of links to high-quality musicians' own websites.

Any communication, enquiries or bookings made through those external links take place directly with the musician, outside of the Encore platform, and are not covered by our booking process or protections.

If you have any further questions or need support, please feel free to reach out directly to our team and we’d be happy to assist.

All the best,

The Encore Team

Bewertet mit 5 von 5 Sternen

As a musician on Encore for more than…

As a musician on Encore for more than five years it has been almost faultless. Communication is quick with potential clients and bookings regularly go through

3. Mai 2025
Bewertung ohne vorherige Einladung
Encore Musicians-Logo

Antwort von Encore Musicians

Thank you so much for this lovely review!

We're so thrilled to hear that you're happy with your Encore experience, and our wonderful Musician Success team is always on hand if there's anything you need assistance with.

All the best,

The Encore Team

Bewertet mit 5 von 5 Sternen

Very easy to use website with vast choice of musicians

Very easy website to use and found the perfect singer! Contact was also good with clear format for payment.
Will let you know how the singer goes on the day!

1. Mai 2025
Encore Musicians-Logo

Antwort von Encore Musicians

Thanks for taking the time to leave us this lovely review!

We're so happy you were pleased with the experience, and we're on hand to help with anything you might need in the lead up to your special day!

The Encore team

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