Enccount Bewertungen 

14
TrustScore 2.5 von 5

2.7

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren


Kontaktinformationen

2.7

Mangelhaft

TrustScore 2.5 von 5

14 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Bittet Kunden um Bewertungen

Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.

Hat 100 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 48 Std.

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

2.7

Alle Bewertungen

(14)

12 Bewertungen in den letzten 12 Monaten

Bewertung abgeben

Wir überprüfen Bewertungen

Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 1 von 5 Sternen

I ordered a car vacuum cleaner and…

I ordered a car vacuum cleaner and contacted customer service to return the product. I have received an email saying they will be in touch but over a week later still nothing received from them.

20. August 2026
Bewertung ohne vorherige Einladung
Enccount-Logo

Antwort von Enccount

Dear customer, thank you very much for sharing your feedback with us.
We are deeply sorry to read about your experience. It is our responsibility to provide you with a perfect experience, and clearly, we failed to do so this time. We completely understand your disappointment and frustration. Please send the details of your situation to: service@enccount.com, and our customer service team will contact you within 24 hours to resolve the issue and hopefully make amends for this oversight.
We apologize again for any inconvenience caused and thank you for your trust and patience.

Bewertet mit 3 von 5 Sternen

Lives in the car now

It already stays in my trunk and gets used after every beach run. What sold me was the way the dust cup locks in with a firm click and doesn’t wobble loose like the cheap gas station one I tossed. It’s small enough to stash beside the jack, though the handle feels a bit chunky in a tight glove box.

5. August 2026
Bewertet mit 1 von 5 Sternen

What went right 6 days told it's coming today

What went right.
This company is a absolute nightmare to buy from. They have NO contact details. They told me my parcel had been delivered to the green door not mine the varnished I even sent the there delivery photo and mine of my door. They use InPost who told me for 6 days that my parcel was being delivered. This company is part of the SHOP set me. I will never by from this company again

1. Juli 2026
Bewertung ohne vorherige Einladung
Enccount-Logo

Antwort von Enccount

Dear valued customer,
We received your message and learned that you have not yet received your desired item. Our entire team is very concerned about this. We understand your disappointment and sincerely apologize for the inconvenience.
We solemnly promise you that every order deserves to be treated with care. We guarantee that we will take full responsibility for your order.
Please send your order details to your dedicated after-sales service channel: service@enccount.com. This email will go directly to our "Worry-Free After-Sales Service Team," and a representative will personally follow up with you within 24 hours and provide a clear solution.
Please give us a chance to ensure that the item you ordered is safely delivered to you.

Bewertet mit 1 von 5 Sternen

I was disappointed with my purchase the …

I was disappointed with my purchase the quality was very cheap in every way I could have purchase this item anywhere in a discount store for 3euro and better quality than what I received from this company

17. Juli 2026
Bewertung ohne vorherige Einladung
Enccount-Logo

Antwort von Enccount

Dear customer, we have received your feedback, and thank you very much!
We are truly sorry that you had a negative experience this time. We sincerely apologize. We would like to resolve this issue for you immediately. Could you please send a brief description of the situation to our customer service email address? The address is: service@enccount.com. Our after-sales team is ready and will provide you with a satisfactory response within 24 hours!
Please give us a chance to make things right. Thank you for your understanding!

Bewertet mit 4 von 5 Sternen

Ok so after reading all the other…

Ok so after reading all the other reviews I was a little dubious about ordering from this site, I have to say that I the reading glasses I received are excellent quality and they even came with a hard case and micro fibre cleaning cloth. The only issue was that it took 3 weeks to deliver, but I suppose that’s because it came from China. All in all I’m a satisfied customer. Would I buy from this site again? Depending on the product yes I probably would.

16. Juli 2026
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Sun glasses (2 Pairs) never arrived

Sun glasses (2 Pairs) never arrived, when I enquired after 7 days they hadn't even been shipped. Gave me a tracking number that didn't work. No further response as to when they may turn up. I've given up and ordered replacements.
I believe this company is just a scam to rip you off.
Don't fall for the adverts. Avoid them or you will loose your money.
#CCO6982 was the order number. I will let you know if anything arrives this year.
After a recorded 39 hour flight from China it's now showing it's been at a London airport (no idea which one) for 3 days.
I will update in 3 more days then I will move on to more interesting topics. I've heard nothing from the seller but the automated email shown below.
3 more days and nothing.
Nothing from the scam supplier.

9. Juli 2026
Bewertung ohne vorherige Einladung
Enccount-Logo

Antwort von Enccount

Dear Customer, thank you so much for taking the time to share your feedback.
We sincerely apologize that your recent experience did not meet your expectations, and we fully understand your feelings. We promise to prioritize your issue and resolve it as quickly as possible. If you have not received your item, please contact our after-sales service team. We are responsible for every product. Please send your details to our customer service email address: service@enccount.com. Our professional customer service team will provide you with the best solution within 24 hours. Please give us a chance to make amends; thank you very much.

Bewertet mit 3 von 5 Sternen

Solid build, light beam surprised me

Started using it the night it arrived, the lens casing feels heavy in hand, not like my last plastic headlamp that cracked in a week. Not sure about battery yet but the robustness when adjusting direction is noticeable. No rattling parts either.

19. Mai 2026
Bewertet mit 1 von 5 Sternen

I wish I'd read reviews before buying…

Edit: well, my review provoked a response and they're apparently replacing order. Will see how that works out. Watch this space! 22/04/26
I wish I'd read reviews before buying paint. Ordered 2 but 1 was burst/leaking when it arrived. Informed them within 20mins of delivery including photos. They take NO responsibility and suggested I could return, at my own expense and then they'd send another. At this point I must have at least 12 replies...all saying nothing! Probably AI.
APPALLING customer service. Avoid them like the plague, no matter what they're selling. Ordered March 28th, dispatched April 5th, delivered April 15th and constant repetitious emails since. Why don't they just send the blinkin' replacement???

15. April 2026
Bewertung ohne vorherige Einladung
Enccount-Logo

Antwort von Enccount

Dear customer,
Please accept our sincere apologies for the unsatisfactory experience you’ve encountered.
Kindly offer your order details to our support email address (service@enccount.com ).
We will spare no effort to sort out your issue and assist you properly at once.
Hope you have a wonderful day and everything goes well!

Bewertet mit 3 von 5 Sternen

Good looking watch, but some concerns

The watch looks good, but the watch face has sharp edges and the metal band also feels cheap with rough edges and poor finish. However, the watch is easy to navigate, which is impressive. The packaging was not as shown in the ad. I hope this helps—this is an honest review.

27. Januar 2026
Bewertet mit 1 von 5 Sternen

Ordered cat flea tick remover when it…

Ordered cat flea tick remover when it arrived it was written in Chinese even though the advertising photo was in English . So I don’t trust what I am spraying on my cats have asked to send it back and have a refund…..no joy yet

15. September 2025
Bewertung ohne vorherige Einladung
Enccount-Logo

Antwort von Enccount

Dear customer, thank you very much for taking the time to share your feedback with us.
We are deeply sorry that your recent experience did not meet your expectations, and we completely understand your feelings. We promise to prioritize your concerns and resolve them as quickly as possible. We stand behind every product. If you require English manuals, please contact our after-sales team at service@enccount.com. Our dedicated customer service team will provide you with the best solution within 24 hours. Please give us a chance to make amends. Thank you very much.

Bewertet mit 1 von 5 Sternen

Scam company

Scam company - I bought 50m Volt Guardian Rings for adult females in my family from them but they were just tiny rings with spikes sticking out. Bearing in mind I told their customer service this and they would only fit a child they advised me that returning them would cost me too much and I should give them as gifts!! Do not buy from this company!

7. August 2025
Bewertung ohne vorherige Einladung
Enccount-Logo

Antwort von Enccount

Dear customer, thank you very much for taking the time to share your feedback with us.
We are deeply sorry that your recent experience did not meet your expectations, and we fully understand your frustration. We have a comprehensive return and refund policy, and we assure you that we will prioritize your concerns and resolve the issue. We stand behind every product. Please send your details to our customer service email at service@enccount.com. Our dedicated customer service team will provide you with the best possible solution within 24 hours. Please give us a chance to make amends. Thank you very much.

So funktioniert Trustpilot

Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.

Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.

Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.

Hier ​finden Sie 8 Tipps für das Schreiben von Bewertungen.

Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.

Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.

Erfahren Sie mehr