Was a bit sceptical before I spoke to them on chat. Chat was great and answered all my questions and suggested which one would be best for me. When checking my order i discovered that they had sent th... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Got a follow-up email after my check-in that summarised what we discussed, what was prescribed, and what to look out for in terms of side effects. Better post-visit notes than my own GP ever gives me.... Mehr ansehen
Really happy with my order from Elvalabs. I got the Wolverine Stack plus GHK-Cu, Semax, and Selank. Everything arrived fast and well packaged. After a couple of weeks I’ve noticed better skin, quick... Mehr ansehen
Unternehmen hat geantwortet
The team was warm and professional and really took the time to go through my whole medical history. This wasn't the rubber-stamp telehealth I was expecting at all. She actually asked about my thyroid... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
At Elva, we believe everyone deserves access to effective, affordable health solutions without the markup that comes with big-brand pricing. We're a Lab, Research and health company built on a simple idea: that quality healthcare shouldn't come with a premium price tag. Our team works directly with licensed compounding pharmacies across the UK, US, and EU as well as many other Lab and Health partners to bring clinically backed treatments to your door. Every product we offer goes through rigorous quality checks, batch testing, and proper cold-chain shipping to make sure what arrives is exactly what you ordered - safe, effective, and ready to use. But we're more than just a that. From the moment you Purchase to the day your order arrives, our team is here to support you. Whether you need help understanding your treatment, guidance on how to get started, or just someone to answer a quick question, we're only an email away. We know that starting a new health journey can feel overwhelming. That's why we've built our process to be as straightforward and supportive as possible. No jargon, no confusion, just clear information and real people who genuinely care about your progress. Your health matters to us - not as a transaction, but as a responsibility. We're proud to be part of your journey, and we'll keep working every day to earn your trust.
Kontaktinformationen
Vereinigtes Königreich
- help@elvalabs.co
- elvalabs.co
Keine Aufzeichnungen über Bewertungseinladungen
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Das haben sich andere Leute angesehen
They actually care
Elva genuinely cares about their customers. Very professional and polite. They stick with you for the whole journey, not just the beginning.
Had a chat with the Elva team and it…
Had a chat with the Elva team and it was very easy, kind, and they were clearly interested in my goals beyond just shedding pounds. We talked about energy, sleep, and how I want to feel by the time I hit 50.
Made me feel at home
It doesn't feel sketchy at all. The customer service team is there when you need them and they sort things out quickly. Online consultations can feel a bit risky, but they really handle it well.
Better notes than my GP
Got a follow-up email after my check-in that summarised what we discussed, what was prescribed, and what to look out for in terms of side effects. Better post-visit notes than my own GP ever gives me.
Excellent Customer Service
Was a bit sceptical before I spoke to them on chat. Chat was great and answered all my questions and suggested which one would be best for me. When checking my order i discovered that they had sent the wrong order. Emailed them straight away and they came back to me in minuets. Very helpful and explained how to return the one that arrived today and the correct order is now being dispatched, delivery is fast and the customer service in chat and email is fast. Brilliant customer service. 5*
Smooth transition from another provider
I switched over to Elva from a competitor that was overpriced and didn't actually deliver on the health improvements they promised. Moving across was smooth. They took my previous info and kept me going without overcharging.
Recommended to my sister and best friend
Recommended Elva to my sister and my best friend. Both signed up and both are seeing results. That's the real test for me, would I trust people I love with this service. Yes.
Food noise gone
I've been with elva for a few months now and the most striking thing was how quickly my cravings eased up after i started. The food noise just settled right down.
Sunday evening reply in two hours
Sent in a question on a Sunday night, fully expecting to hear nothing until Monday. Got a thoughtful reply within two hours. Whoever was working that shift, thank you.
No label, could be anything.
Editing and amending to say their customer service response is excellent . They were very quick to respond to me, I’m much more reassured. I’ve amended thy rating too

Antwort von Elva
Whoever runs fulfilment deserves a raise
The packaging is discreet and the instructions are easy to follow. Whoever runs fulfilment deserves a pay rise. Little details like that are what make a service feel polished.
Best of the three I compared
I looked at Elva, Hims, and Ro before signing up. Elva was the only one with clear pricing and no constant upsells. The decision was easy in the end.
Professional and direct
They got back to all my questions and walked me through everything I needed to know to take my health up a notch.
Real clinical care, not rubber-stamp
The team was warm and professional and really took the time to go through my whole medical history. This wasn't the rubber-stamp telehealth I was expecting at all. She actually asked about my thyroid meds and adjusted the plan to suit me.
I forget to eat lunch now
Snacking has been a problem of mine for two decades. Two weeks on tirzepatide and I'm actually forgetting to eat lunch. Down 6kgs and food isn't constantly on my mind anymore.
Proactive on shipping issues
Royal Mail lost my shipment and the Elva team got in touch first to apologise and pushed through a full refund right away. I didn't even have to chase it. Been with them a while now.
Delivered exactly what they promised
Honestly five stars. They did exactly what they promised, on time, every single time. No drama, no weird surprises, just the results I was hoping for.
price was a bonus
The maths just worked out better for me compared to the other options out there.
Returning customer
I have been ordering from Elva for 2 months now and purchased several peptides (Reta, Tesa, NAD+ , Semax, Selank - plan to add some others to my regimen soon!) with great results noticed almost immediately. 9 kg and counting lost on Reta in 7 weeks! Personalised support and constant guidance from the team tailored for my needs and journey. Highly recommend!

Antwort von Elva
So funktioniert Trustpilot
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Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.
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