Ellathelabel Charleston Bewertungen 

DO NOT BUY FROM THIS COMPANY!!! You will absolutely regret it as I did. The pictures of whatever you’re buying is incredibly deceiving. I bought a long sleeve striped shirt that clearly looked like it was made from a cotton blend. Most of their products are made of cheap polyester that feels like plastic. You also cannot return the items, they give you store credit or a partial refund.

The product was fine, but did not fit. You are requested to contact the company for returns. The return policy states that the item can be returned up to 30 days. Once you contact them, they try to offer you alternatives to a return. When I stated I did not want a replacement, they said the item was not returnable because it was on sale. This is not what the item description page stated, nor was it in their website return policy. After 15 back and forth emails, I had place a claim with my credit card company. This is their stated policy:

Return & Refund Policy
Last Updated: January 2026

We want you to be satisfied with your purchase from Ella Sam Charleston. If you are not completely happy with your trousers, we offer a straightforward return process.

Return Window You have 30 days from the date of delivery to request a return.

Return Conditions To be eligible for a return, your item must be:

In the same condition that you received it (unworn and unwashed).

In its original packaging with all tags attached.

How to Initiate a Return To start a return, please contact us at (their email address). We will provide you with the return shipping address and instructions.

Return Shipping Costs

Customers are responsible for paying their own shipping costs for returning items.

Refunds Once we receive and inspect your return, we will notify you of the approval or rejection of your refund. If approved, the refund will be processed to your original payment method within 10 business days.

Restocking Fees Ella Sam Charleston does not charge restocking fees.

I bought the evening midi dress with the draped overlay. The color (burgundy) is stunning, but it runs a bit small around the chest. I’d suggest sizing up if you are between sizes.

The design of the wrap-style midi dress is beautiful, but the fabric is a bit thinner than I expected. It’s fine for very hot summer days, but you might need a slip underneath.

So satisfied with my purchase, I got myself a blouse and it is stunning, not cheap but for the quality of the material, the design and the fit it’s totally worth it, it arrived on time and it came nicely packaged.