Arrived on time Well presented in their gift pack Both pairs beautiful. Thamkyou will definitely purchase from you again
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
I have to admit I saw this beautiful necklace and knew straight away a young girl who would appreciate it, however I have never been this early before but it's going yo be a Christmas present so a few... Mehr ansehen
First order went missing in post very kindly sent again tracked. Lovely earrings and excellent service, I will definitely order from them again
The earrings were lovely but I wasn’t happy with the “luxury” packaging. Although the little suede envelope was quite neat, the earrings inside were in a clear plastic bag which made them look cheap t... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Ella-Mae Jewellery is a family-run business based in the North East of England, UK, offering elegant, affordable jewellery without compromise. We believe that beautiful jewellery should be accessible to everyone—and that you don’t have to spend a fortune to find something truly special. We created Ella-Mae Jewellery after partnering with trusted suppliers who could bring our designs to life at a price point that’s fair, without ever compromising on quality. From timeless necklaces and stylish earrings to meaningful gifts and everyday favourites, our collections are made to be worn, loved, and treasured. Every piece reflects our commitment to detail, design, and value. We take great pride not only in the quality of our jewellery but also in the personal service we provide—our customers are at the heart of everything we do. All orders are despatched quickly from within the UK, so you’ll never be waiting long to receive your new favourite piece. Whether you're shopping for yourself or a thoughtful gift, we’re here to help you find something perfect. Explore our full collection at ella-mae-jewellery.com and discover jewellery that’s designed to delight.
Kontaktinformationen
11 Halidon Road, SR2 9JW, Sunderland, Vereinigtes Königreich
- shop@ella-mae-jewellery.com
- ella-mae-jewellery.com
4.7
Hervorragend
164 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 50 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Beautiful earrings and very well…
Beautiful earrings and very well presented. I love them both.
Thank you
Will be buying more x
2. April 2025
Bewertung ohne vorherige Einladung
Antwort von Ella-Mae Jewellery
Thank you for the lovely feedback Emma!
Antwort von Ella-Mae Jewellery
Thanks for the great feedback Clare.
Antwort von Ella-Mae Jewellery
Thanks for the lovely feedback Michelle.
Beautiful earrings second pair bought
9. März 2025
Antwort von Ella-Mae Jewellery
Glad you were happy with them Susan. Thank you for your orders.
Speedy delivery and the packaging is…
Speedy delivery and the packaging is lovely so these are a great looking present - very pleased and will definitely be buying from Ella-may jewellery again in the future
6. März 2025
Antwort von Ella-Mae Jewellery
Thanks for the lovely feedback. Glad you are happy with your purchase.
Good product and service
4. März 2025
Antwort von Ella-Mae Jewellery
Thank you Pauline, we appreciate the feedback.
Really happy with my bracelet and…
Really happy with my bracelet and earrings. Great quality and service.
24. Februar 2025
Antwort von Ella-Mae Jewellery
Thank you for the lovely feedback Allyson. Glad you are happy with them.
Antwort von Ella-Mae Jewellery
Thank you for sharing Sarah. Glad you love them.
Antwort von Ella-Mae Jewellery
Glad you love them Gill. Thanks for sharing.
Antwort von Ella-Mae Jewellery
Thank you for the lovely feedback Josephine. Thank you for your order.
Quality earrings and speedy delivery.
6. Februar 2025
Antwort von Ella-Mae Jewellery
Thanks for the lovely feedback, we appreciate it.
Purchased two pairs of earrings in the…
Purchased two pairs of earrings in the sale.both lovely, excellent quality.Easy to order quick delivery and both came in separate beautiful grey soft pouches.Fantastic value for money will not hesitate to order from this company again.
3. Februar 2025
Antwort von Ella-Mae Jewellery
Thank you for the lovely review Janet. We are so glad that you love your Ella-Mae earrings.
Beautiful earrings
3. Februar 2025
Antwort von Ella-Mae Jewellery
Thank you Nicola. We are so pleased that you are happy with your Ella-Mae purchase.
Beautiful jewelery
Beautiful jewelery. The ear rings are for a birthday present and will be a nice surprise
27. Januar 2025
Antwort von Ella-Mae Jewellery
Glad you are happy with your purchase Janice. Thanks so much for sharing.
Antwort von Ella-Mae Jewellery
Thank you Jack. Glad you are happy with your order from Ella-Mae.
Antwort von Ella-Mae Jewellery
Glad you are happy with your Ella-Mae purchase.
Lovely items, great experience !
Lovely items which I gave to my daughter as a Xmas present. Arrived quickly and well packaged. The suede pouch was a nice touch too.
I will be ordering for myself in the new year !!
21. Dezember 2024
Bewertung ohne vorherige Einladung
Antwort von Ella-Mae Jewellery
Thanks for sharing Nicola. We are so glad you were happy with your order. We look forward to seeing what you pick out for yourself.
Highly recommended
Great quality jewellery and very helpful team. I ordered the wrong earrings at first. Got in touch with them and Steve was most helpful. The earrings were exchanged and they even sent next day delivery to make sure I had them in time for Christmas at no extra cost. So refreshing to deal with a company that cares about their customers! Thank you so much.
20. Dezember 2024
Bewertung ohne vorherige Einladung
Antwort von Ella-Mae Jewellery
Thanks for the lovely review, glad we were able to help.
Awful Customer Service
Ella-Mae contacted me late last night after reading my trust pilot review!
They were apologetic and refunded me they have changed suppliers so worried products not up to standard so rather not replace . Until problem with suppliers sorted if u have sensitive skin please be careful .
I purchased jewellery sets after being assured was real silver . However it is not ! Allergic reaction straight away . Tried emailing and messaging the company have received no response ignored all communication. Remove all my attempts at trying to contact them via FB . Terrible customer service.
26. Dezember 2024
Bewertung ohne vorherige Einladung
Antwort von Ella-Mae Jewellery
Hi Helen, our social media team are working today and will have responded to you via FB messenger. There may be a slight delay in responding to emails over the Christmas holidays (usually within 48 hours) but all FB messages have been responded to and the team will be happy to help resolve any issues you may have if you would like to respond to their message.
Antwort von Ella-Mae Jewellery
Thanks for the great feedback, glad you love your Ella-Mae earrings.
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