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Elia Bewertungen 

224
•
TrustScore 4.5 von 5

4.3

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Although the bottoms come up smaller than normal UK sizes they are stunning When I did have sizing issues it was sorted straight away with a new size sent out and discount code for next box These l... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Such a wonderful company! Super comfy and beautiful lingerie sets, the parcels come with little goodies like flowers and face masks - all vegan which is so considerate! The sets fit perfectly and are... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

So I posted a 5 star review based upon ordering and Aftersales, the fantastic customer service from Summer and her team, and the speedy delivery and beautiful packaging. Well, my wife opened her “g... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 1 von 5 Sternen

Really disappointed with this subscription. The underwear itself isn’t particularly good quality and the sizing seems really off. The postage also states 2–3 days, but I’ve been waiting almost... Mehr ansehen

Unternehmen hat geantwortet


Kontaktinformationen

4.3

Hervorragend

TrustScore 4.5 von 5

224 Bewertungen

5 Sterne
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Bittet Kunden um Bewertungen

Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.

Hat 95 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 24 Std.

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4.3

Alle Bewertungen

(224)

137 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
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Bewertet mit 5 von 5 Sternen

Happy man

Easy to set up and easy to make changes to your order each month.
Been ordering now for my partner for a few months now.
Absolutely quality items the colours the materials. Very nice
Shes happy I'm very happy
A new adventure every month.

9. September 2026
Bewertung ohne vorherige Einladung
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Antwort von Elia

Hi Steve! We are glad to hear you are finding things easy to navigate and that your partner is loving the sets (as well as you) we hope you continue to enjoy your adventures! Love Elia xox

Bewertet mit 5 von 5 Sternen

Great underwear great fit style colours…

Great underwear great fit style colours never had a issue love receiving my box every month my underwear drawer look better than it has done in years

9. September 2026
Bewertung ohne vorherige Einladung
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Antwort von Elia

Hi Deborah, thank you for your kind words and we are so glad to hear you are loving the sets. Love Elia xox

Bewertet mit 5 von 5 Sternen

Amazing customer service!

I wanted to get a subscription for my wife. Having recovered from breast cancer finding underwear is sometimes difficult due to the surgery. After ordering a single purchase, my wife received a beautiful set with a couple of added gifts.. the presentation was great. Unfortunately the fitting didn’t work for my wife. Elia boutique’s customer service was second to none though. After trying to find an alternative solution and even recommending alternative companies who specialise in post op underwear they even sent a goodie box to cheer her up.. an amazing gesture. Highly recommend ❤️

27. August 2026
Bewertung ohne vorherige Einladung
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Antwort von Elia

Hi Tim, I'm so glad you have had a positive experience with us, I am sorry that we couldn't help but I do hope that some of the suggestions/companies I mentioned can help. Of course we are always here if you need advice. But I'm happy that the goodie box was well received by your amazing wife! Both of you look after yourself and take care. Summer xox

Bewertet mit 5 von 5 Sternen

Arrived quickly and was a very cute…

Arrived quickly and was a very cute surprise. I’ve ordered the monthly subscription and never know what I’m getting. What I received is something I would have never chosen myself and I loved it. The quality is great and the fit is perfect. Very fun buy!

5. August 2026
Bewertung ohne vorherige Einladung
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Antwort von Elia

Hi Heather, thank you for your lovely review! We are happy to hear you are loving the boxes and the styles you are receiving :) Love Elia xox

Bewertet mit 2 von 5 Sternen

I didn’t get what I ordered as I only…

I didn’t get what I ordered as I only wear briefs they sent me tong I don’t wear or ask for . They replied and said that they cannot guarantee what you ask for!! What’s the point then ordering if you can’t satisfy your customers needs!!!

Little update I have contacted customer service and they said it is what it is so basically you don’t get what you paid for!!!

This is the reply from your customer service!!!

Hi Grace,

Thanks for getting in touch, and I’m sorry you’re disappointed with the bottoms in your box.

I'd like to gently clarify that while we do our best to follow your preferences, briefs and thongs aren’t guaranteed as we need to send what’s available in your size when your box is being packed.

That said, I’ve made a note on your account to send briefs for your future boxes whenever we have them available in your size, so the team will keep this in mind when packing your orders.

I’m sorry again for the disappointment, and hopefully we can get you a pair of briefs in your next box. 😊

--

Warm regards,
Stacy
Customer Support Associate

22. August 2026
Bewertung ohne vorherige Einladung
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Antwort von Elia

Hi Grace, I'm sorry to hear you haven't received your preference. If you send us an email at info@elia.boutique and ask for Summer and I will look into this for you :)

I have sent you an email regarding this as I haven't spoken to you. Please check your emails. Summer

Bewertet mit 5 von 5 Sternen

A million dollar fit!

I love recieving these through the post. The fit is perfect and is even better than the high street. Mine make me feel like a million dollars. Confidence has levelled up!

24. August 2026
Bewertung ohne vorherige Einladung
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Antwort von Elia

Hi Olivia! We are so glad you are loving the boxes and that they have given you a confidence boost! Love Elia xox

Bewertet mit 5 von 5 Sternen

My wife loves the quality of the…

My wife loves the quality of the product and the team go above and beyond when we moved address and solved the issue quickly

24. August 2026
Bewertung ohne vorherige Einladung
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Antwort von Elia

Hi Kieran, we are so happy to hear that your wife is loving the sets and of course we are always here to help! Love Elia xox

Bewertet mit 5 von 5 Sternen

Have had two of these so far the fit is…

Have had two of these so far the fit is perfect on both and they are so beautiful ❤️ lovely little box to get each month also love the satin scrunchys that came with, soooo cute

21. August 2026
Bewertung ohne vorherige Einladung
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Antwort von Elia

Hi Roisin! Thank you so much for your kind review. We are so happy to hear that everything is fitting well and you are loving the boxes! Love Elia xox

Bewertet mit 5 von 5 Sternen

Beautifully designed…

You’re lingerie is beautifully designed and well stitched, attractively packaged with the little extras that that make each box feel special, on one bra the underwire started coming out, I can fix it no problem. Perhaps a tiny touch of stretch in the bra might be helpful as I cant decide if I’m better off with a 34B or C , I’m really looking forward to receiving my next set xxx

7. August 2026
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Antwort von Elia

Hi Ciaran, thank you so much for you sweet review! If you ever have any issues with the lingerie then please do send us a message and we will get it sorted for you, the same for the sizing, it is something we can discuss :) but we are glad to hear you are loving the boxes and that you look forward to receiving them! Love Elia xox

Bewertet mit 3 von 5 Sternen

Some teething troubles but generally good

It's ok. the first box or two is great until you realise it's the same underwear every month just in increasingly ugly colours. Also I specifically asked not to have thongs yet I got sent them. And a couple of the bras really looked awful on me so I asked them not to send that style again..but yep, they kept sending them. I feel a little conned tbh by this. All jazz hands at the beginning but it's just cheap stuff in the end.

UPDATE: A very nice person got back to me with refunds for unwanted underwear and apologies. I would hasten to add that the question of style of underwear and colours is my personal one - and that the actual service - packaging and customer service is overall good and I wouldn't want anyone not to take up a subscription because of my review. I enjoyed it while it lasted for me - and I did get some nice undies out of it! I have amended my rating as a result.

17. August 2026
Bewertung ohne vorherige Einladung
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Antwort von Elia

Hi Anna, I'm sorry to hear that you haven't had a good experience and that you weren't getting your preference bottoms. If you email info@elia.boutique and ask for Summer then I will look into this for you :) thank you

Thank you for your updated review and I am very glad I could rectify this for you :) Summer x

Bewertet mit 2 von 5 Sternen

Some of the underwear is lovely but I’m…

Some of the underwear is lovely but I’m a size 10 weighing 9stone 5 and the Large was just not big enough. Seemed crazy! Also a lot of the same designs

6. August 2026
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Antwort von Elia

Hi Leanne, I'm sorry to hear you haven't had a good experience. Of course we would love to rectify this for you. If you send us an email to info@elia.boutique we will look into this for you

Bewertet mit 5 von 5 Sternen

I love this lingerie box

I love this lingerie box. The underwear was stunning, beautifully made and designed, excellent quality. Fitted perfectly and to size. Beautifully wrapped with lovely little gifts and accessories and delivered every month.

1. Juli 2026
Bewertung ohne vorherige Einladung
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Antwort von Elia

Hi Rebecca, thank you so much for your kind review and kind words. We are so glad to hear that you are loving the boxes :) Love Elia xox

Bewertet mit 5 von 5 Sternen

Excellent service

Such quick, friendly and professional service! I contacted Elia Boutique by email on Sunday evening and the problem was solved first thing Monday morning by Stacy.
Also beautiful online presence!

10. August 2026
Bewertung ohne vorherige Einladung
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Antwort von Elia

Hi Anna, thank you so much for your kind words. We are so happy to hear that everything was sorted for you quickly by Stacy. I will be sure to pass this onto her :) Love Elia xox

Bewertet mit 5 von 5 Sternen

So worth the price!

The set I've received is so beautiful and well made. They are extremely comfortable and fit like a dream! I feel so confident wearing them. I love the little gifts you get in the box and so worth the price! I can't wait to receive more! Customer service is really quick when there's an something needing clearing up and they are extremely kind. Thank you ❤️

7. August 2026
Bewertung ohne vorherige Einladung
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Antwort von Elia

Hi Leah! Thank you so much for your sweet review. We are so happy to hear that we tick your boxes in all areas. And of course we are always here if you need us :) Love Elia xox

Bewertet mit 5 von 5 Sternen

I love receiving my package each month

I love receiving my package each month. Its a gift to myself and self care. Beautiful feminine sets.

2. August 2026
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Antwort von Elia

Hi Fiona! We are so happy to hear that you are loving your monthly boxes. That means a lot for us to hear! Love Elia xox

Bewertet mit 5 von 5 Sternen

Amazing

I am now waiting my 3rd delivery, I can not fault Elia boutique the sets are beautiful I pick to have a surprise and I have never been more excited to receive a parcel as when my new underwear sets come, would highly recommend

29. Juni 2026
Bewertung ohne vorherige Einladung
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Antwort von Elia

Hi Deena, thank you so much for your sweet review. We are so glad you get excited to receive your parcels and that you are loving the sets! Love Elia xox

Bewertet mit 5 von 5 Sternen

Beautiful sets my daughter and I both…

Beautiful sets my daughter and I both had our 2nd box and absolutely love it..the little surprise extras are amazing .

28. Juli 2026
Bewertung ohne vorherige Einladung
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Antwort von Elia

Hi Samantha, we are so happy to hear that both your daughter and yourself are loving the boxes! Love Elia xox

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