My wife has been receiving monthly sets of underwear. The sets have always been very pretty and delicate, femininity personified. It’s true to say I’ve had to contact Elia on sizing issue, but I cou... Mehr ansehen
Unternehmen hat geantwortet

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
My wife has been receiving monthly sets of underwear. The sets have always been very pretty and delicate, femininity personified. It’s true to say I’ve had to contact Elia on sizing issue, but I cou... Mehr ansehen
Unternehmen hat geantwortet
I ordered lingerie from here every other month for about 18months. Had some lovely selections that my wife and I enjoyed very much. What was even better was their customer service. They are PHENOMENAL... Mehr ansehen
Unternehmen hat geantwortet
Really disappointed in the quality. The sheer textile is quite pretty, but the back of the pants and bits of the bra besides the sheer cups, are awful and look like they belong on a costume. After buy... Mehr ansehen
Unternehmen hat geantwortet
Superb company. Lovely products that my wife is very pleased with. Every delivery has been beautifully packaged with lovely attention to detail. Great communications - when I first placed my orde... Mehr ansehen
Unternehmen hat geantwortet
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 77 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Wow what a wonderful piece of lingerie, just the little added extras just make your wife feel special. Maybe some beauty samples face cream eye mask ,face mask samples make that added specialness

Antwort von Elia
I've had a monthly subscription for over a year, and it's been such a good investment. I've loved every set, even in colours I never thought I would wear. And the little treats they leave in their boxes are so nice... I have a scrunchie collection now, ready for the summer! Love, love, love, couldn't recommend it more.

Antwort von Elia
Love the product, wife always looks forward to it arriving
2 months in a row I’ve needed to chase for delivery as not arriving when it should

Antwort von Elia
Excellent customer service and great quality products

Antwort von Elia
Received my order today. Stunning. Contacted customer service due to briefs being a little snug (my fault). They have amended my future orders to the next size. Lovely messages and quick response. Cannot wait for my next delivery. Thank you.

Antwort von Elia
What a rip off, says £20 per month then they take over £30 off your card for the second order, the underwear is the flimsy type you can can get off of Temu cheaper, dont waste your money!

Antwort von Elia
Great value for money beautifully packaged and great quality set with a few wee extras

Antwort von Elia
I decided to treat myself to the Secret Garden set and further subscriptions. After placing the order it arrived much quicker than I expected it to.
The size of the bottoms are true to size and the over all quality of both bra and bottoms are really good.
I had made a mistake with the size of the bra and emailed to find out how I could go about sending it back for an exchange. Stacy got back to me very quickly and although they didn't have my exact size, Stacy suggested I might like to try the "sister" size to my usual size. I went up a band size and down a cup size in the hopes that would fit just as well. That was then sent out super speedily and fits perfectly.
Thank you for great service. I'm looking forward to my next delivery!

Antwort von Elia
Very good products and the team is so helpful, patient and accomodating.
I had issues with the bra size on the set I had purchased but they dilligently worked with me to help me find the correct size.
Excellent support and product, would 100% reccomend.

Antwort von Elia
Really disappointed in the quality. The sheer textile is quite pretty, but the back of the pants and bits of the bra besides the sheer cups, are awful and look like they belong on a costume. After buying lots of good quality lingerie from Lounge lately I thought this would be a nice way to keep getting regular pretty sets for a decent price, but my god please just shop at lounge. You'll get similar (better) designs, made with quality materials that actually look and feel good.

Antwort von Elia
Absolutely beautiful lingerie. Such a shame it took just under 3 weeks from ordering to arrive.
With this said, their customer service team are really understanding and friendly.

Antwort von Elia
So difficult to get this right (with both style, taste, and size) and somehow they have and then some! They’ve managed to design a surprise box of lingerie which is so classy and fits like a glove. Such a wonderful idea to subscribe to something elegant just for you as a treat each month and the packaging is so cute. Also super responsive on Instagram! Definitely keeping my subscription 🩷

Antwort von Elia
Beautiful lingerie sets which come every month as my personal treat with little extra treats included! LOVE the subscription

Antwort von Elia
A bit of a rocky start but down to royal mail who are dyer atm in all respects. Customer Service absolutely fantastic at Elia. I actually really enjoyed my conversations with Summer, it felt like actually talking to someone who cares. People are so quick to write off companies at the slightest inconvenience but forget to give newly established or small run business's a chance and grace. Make sure you MEASURE your size to avoid the faff of replacement. We all know as women that it doesn't matter what cup and back we think we are, they change from different companies. My fit was actually perfect, comfortable and I'm feeling rather special wearing a matching fancy set. The little extras are a cute touch, but I can't believe people are leaving out stars because they didn't get the same colour bobble or one less faux petal. BE REAL you are buying lingerie everything else is a bonus. Quality is beautiful, quaint and cute little touches, I love the whole seasons theme, I just think it's a fabulous idea. And I love having something to look forward to every month. Very happy and loyal customer, I wish you all the best.

Antwort von Elia
Very nice sets … fantastic customer service probs the best I’ve had! Lovely overall

Antwort von Elia
Beautiful lingerie that fits perfectly. Don’t know I’m wearing it.

Antwort von Elia
Saw this company online and was sceptical but loving nice lingerie I would give it a go. Order is simple they ask sizes obviously and preference to briefs. It’s comes boxed beautifully and when opened it looks fantastic. A nice little right up with little keepsake flowers and petals that can be scattered on a bed or floor to create ambiance. There’s beautiful bra and panties and scrunchie which coordinates to your colours. This month I even had stockings in the box. It’s a real confidence boost it makes you feel fabulous and feminine. It’s top quality and well made can’t recommend enough. Thank you so much

Antwort von Elia
Good quality, nice fabrics and colours .
Good communication!!!

Antwort von Elia
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