Seemed like a great site and signing up was effortless. Would have given 5 stars, except after I enrolled in my plan after your site told me that my oncologist was in-network. I specifically compared... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
My agent, Steve G., made it so easy for me to enroll in a new dental plan that will save me money and give me more benefits than my other plan that I had through my federal voluntary benefits. I am g... Mehr ansehen
I was referred to e-health via a spam call (one of dozens every day). I would NEVER deal with a company that uses random phone calls, beginning at 6 a.m., to generate leads for their business. e-hea... Mehr ansehen
One word superlative! Jack N has helped me he has forgotten More than most people know about health coverage products as a whole. Jack deserves significant monetary recognition please see he gets... Mehr ansehen
Unternehmensdetails
Informationen, die aus verschiedenen externen Quellen stammen
Founded in 1997, eHealth is the nation’s leading private health insurance marketplace. Millions of individuals, families and small businesses use our top-rated tools to compare and purchase health insurance from leading insurers like Aetna, Humana, Kaiser Permanente and Wellpoint. In addition to health, dental and vision insurance products, eHealth also provides powerful online and pharmacy-based tools to help Medicare beneficiaries navigate Medicare health insurance options, choose the right plan and enroll in select plans online. Headquartered in Santa Clara, eHealth has offices in San Francisco, Gold River, Austin, Salt Lake City and Xiamen, China, as well as remote employees across the globe.
Vom Unternehmen geschrieben
Customer Promise
1) To Be Your Advocate
2) To Have the Best Prices
3) To Offer the Largest Selection Online
4) To Be Available
5) To Charge No Fees
6) To Remain Unbiased
7) To Make it Simple
Kontaktinformationen
Santa Clara, CA, Vereinigte Staaten
- ehealthinsurance.com
3.5
Akzeptabel
3121 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
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Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Arthur is a super star!
I'm leaving a review for Arthur, the agent I worked with at eHealth. He was incredibly helpful and responsive! He worked quickly and made sure to keep me informed of the process. It took longer than expected but that was the fault of the insurance company, not him.
After reading other reviews here, I was very worried because our experience with eHealth prior to connecting with Arthur was not the best. That's why there is only 4 stars. But once he was on our account, we were helped tremendously! One small piece of feedback is letting clients know that you will be closed on December 31st and January 1st - I didn't know and had a small panic attack because our insurance application was pending.
Thanks again Arthur - you're doing great things and I wanted your team and manager to know!
6. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von eHealth Insurance
Thank you for your positive review and for sharing your experience with eHealth Insurance Services Inc. We're thrilled to hear that you are satisfied with our services! Your feedback is extremely important and helps us continue to deliver the best possible service to all our members. eHealth is a licensed insurance Agency and advisor. We are ready to provide support when you need it. Should you have any more questions or need further assistance, please feel free to contact our Member Loyalty team at 1-844-964-1713, TTY 711. Our hours of operation are from 5 AM to 6 PM PST, Monday through Friday. We look forward to serving you again!
Julianne Hall is awesome; antiquated forms are not!
Julianne Hall and her team were very helpful in fixing my policy cancellation by BCBS. However, the form that triggered this cancellation caused an avoidable error in my opinion. So, overall, I pleased with the outcome but disliked the hassle to get there. That said, everyone with eHealth is professional, kind, and helpful!
16. Januar 2026
Antwort von eHealth Insurance
Thank you for taking the time to provide your review regarding services received by eHealth Insurance Services Inc. We're sorry to hear you had a negative experience. We take all feedback seriously. We will review your concern internally for coaching and training opportunities. If you need assistance from eHealth or you would like to discuss your concerns further, please reach out to our Member Loyalty team at 1-844-964-1713, TTY 711 and hours of operation are 5am-6pm PST M-F
E-Health bugs you
E-Health bugs you. They want you to change your Medicare. Claiming they can get you more benefits. How did they get my number? I don't appreciate the constant phone calls. This Ai is very annoying and the devil. They call starting at 5:00am until late at night. Very rude people. This is my work number and they are constantly calling. I have blocked so many numbers and they are still calling. I have insurance that I am pleased with. Stop all the annoying phone calls.
30. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von eHealth Insurance
Thank you for taking the time to provide your review regarding services received by eHealth Insurance Services Inc. We're sorry to hear you had a negative experience. We take all feedback seriously. We will review your concern internally for coaching and training opportunities. If you need assistance from eHealth or you would like to discuss your concerns further, please reach out to our Member Loyalty team at 1-844-964-1713, TTY 711 and hours of operation are 5am-6pm PST M-F
They want you to change your Medicare…
They want you to change your Medicare plan for their benefit. You will most likely gain nothing and waste an hour or more on the phone. Don't bother.
28. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von eHealth Insurance
Thank you for taking the time to provide your review regarding services received by eHealth Insurance Services Inc. We're sorry to hear you had a negative experience. We take all feedback seriously. We will review your concern internally for coaching and training opportunities. If you need assistance from eHealth or you would like to discuss your concerns further, please reach out to our Member Loyalty team at 1-844-964-1713, TTY 711 and hours of operation are 5am-6pm PST M-F
Annual enrollment questions
Picked up call quickly, explained how the payment for ICHRA plans worked and made sure I had the payment properly set up in my health plan.
14. Januar 2026
Travis was great
12. Januar 2026
Terrible customer service
This is another outfit that will spam call you like crazy. Then when you let them sign you up you can't get them on the phone again. I would not recommend. Terrible customer service. Terrible phone skills.
12. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von eHealth Insurance
Thank you for taking the time to provide your review regarding services received by eHealth Insurance Services Inc. We're sorry to hear you had a negative experience. We take all feedback seriously. We will review your concern internally for coaching and training opportunities. If you need assistance from eHealth or you would like to discuss your concerns further, please reach out to our Member Loyalty team at 1-844-964-1713, TTY 711 and hours of operation are 5am-6pm PST M-F
They fired 100 people one of them being…
They fired 100 people one of them being my mom for no reason horrible company they only care about money even though the people who’s making them money are the ones they fire so f you Ehealth
12. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von eHealth Insurance
Thank you for taking the time to provide your review regarding services received by eHealth Insurance Services Inc. We're sorry to hear you had a negative experience. We take all feedback seriously. We will review your concern internally for coaching and training opportunities. If you need assistance from eHealth or you would like to discuss your concerns further, please reach out to our Member Loyalty team at 1-844-964-1713, TTY 711 and hours of operation are 5am-6pm PST M-F
Mark Pierson is an excellent Broker
Mark Pierson is an excellent Broker. Knowledgeable, Professional & Ethical. He eased us through a very difficult process that has become overwhelming in the toxic political environment Health Insurance choice tutning into a complete game of chess! Compliments to EHealth & Mark Pierson!
16. Dezember 2025
Inphiniti was patient and knowledgable
Inphiniti was patient and knowledgable. Really appreciate her help!
13. Dezember 2025
Your representative was fantastic!
11. Dezember 2025
The agents were very helpful 👌 and got…
The agents were very helpful 👌 and got me the right insurance coverage
5. Dezember 2025
Antwort von eHealth Insurance
We're happy to hear that our agents were helpful and provided you with the right insurance coverage. Thank you for your positive feedback!
The process was great and easy
9. Dezember 2025
Antwort von eHealth Insurance
We're happy to hear that the process was easy for you. Thank you for your positive feedback; we appreciate it.
They lied to me about dental coverage
They lied to me about dental coverage
5. November 2025
Bewertung ohne vorherige Einladung
Antwort von eHealth Insurance
We regret that there was a misrepresentation regarding your dental coverage. We will investigate this issue thoroughly.
Ehealth takes too long to reply…
Ehealth takes too long to reply regarding acceptance of health plan. I hadn't heard from them, so I called the insurance company direct. I had been accepted but Ehealth never informed me. Additionally, I wasted time having to answer questions from a robot. The robot transferred my call to a live agent. I waited so long for an agent, I gave up and disconnected the call.
3. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von eHealth Insurance
We appreciate you bringing this to our attention. We're sorry our communication about your health plan acceptance was delayed, and for the difficulties you experienced with our phone system. We're reviewing our processes to improve our response times and call handling.
Great experience- very knowledgeable…
Great experience- very knowledgeable representative and white glove service
8. Dezember 2025
Antwort von eHealth Insurance
We're happy to hear that you found our representative knowledgeable and appreciated the service provided. Thank you for your positive feedback!
The agent was patient and very helpful
The agent was patient and very helpful. Appreciated her knowledge and guidance.
5. Dezember 2025
Antwort von eHealth Insurance
We are happy to hear that the agent was patient and helpful, and that you appreciated their knowledge and guidance. Thank you for your feedback.
I had to choose a star so I went with…
I had to choose a star so I went with the lowest rating. After over 2 hours on hold an extremely rude man finally picked up and when I started speaking he said he only sold supplement plans he had to transfer me to advantage plans. I held another 1 1/2 hours a total of 3 1/2 hours and finally gave up. I called Reliance and the friendliest gentleman answered in less than 1 MINUTE!! Stay away from ehealth you're wasting your time. Make your first call to Reliance.
Ignore ehealth's reply. They don't have the reps name or my phone number to pull the call so they won't be doing anything. Look at all their other reviews.. extremely long hold times and rude reps. Not a reputable company.
5. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von eHealth Insurance
We appreciate you taking the time to share this experience. We're very sorry to hear about the excessive hold times and the negative interaction you had with our representative. This is not the service we aim to provide. We'll investigate this situation to improve our customer service and training.
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