Order number on TikTok shop: 576870693779970625 Absolute fraud of a company! I returned an order via fully tracked delivery service via Royal Mail to seller’s address given to me. Proof provided wi... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Absolute gimp on Tiktok shop with glasses, rude as anything. Asked about his concerning amount of bad reviews and clearly didn’t like that… Almost 1 in 3 reviews mentions a TV turning up smashed and t... Mehr ansehen
Ordered iPad online during New Year holiday. Order confirmed and money taken from bank account. When nothing else heard for 2 days, emailed eFones who quickly replied and offered apologies for delay... Mehr ansehen
Disappointed that item, an outdoor 4g aerial, had clearly been previously opened. It was not factory sealed and clearly the internal packaging had been replaced. The unit was as new, but I... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
Shop the latest mobile smartphones with the price sliced into three at eFones with Klarna. With many Android phone brands on offer, including Huawei, Honor and Realme. Offering the latest software and technology in a wide variety of models and colours.
Kontaktinformationen
Unit 1143, Silverstone Park, Silverstone , NN12 8FU, Northamptonshire, Vereinigtes Königreich
- 01327 858 918
- customerservice@efones.com
- efones.com
2.7
Mangelhaft
598 Bewertungen
Hat 33 % seiner negativen Bewertungen beantwortet
Braucht meist mehr als 1 Monat zum Antworten
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
I had a great service with e-fones and…will be using them again.
I had a great service with e-fones and I will be using them again I had a problem with a sim after a phone call it was very quickly rectified the service is first class so the next time I want a new phone or router e-fones will be my first place I will look well done to the team at e-tones.
13. Februar 2021
Antwort von eFones.com
Hello,
Thanks for the review, we appreciate the positive feedback and are glad that you were happy with our service in resolving your issue!
Kind Regards,
eFones® Team.
Excellent seller
Excellent seller. No idea why I have never found them before. Highly recommend.
12. Februar 2021
Antwort von eFones.com
Hello,
Thanks for the review, we appreciate the positive feedback and are glad that you would recommend us!
Kind Regards,
eFones® Team.
Fast delivery and great service
Great service. Initially received the wrong item but customer service were very responsive and I received a replacement in less than 24 hours. Would definitely recommend buying direct.
12. Februar 2021
Antwort von eFones.com
Hello,
Thanks for the review, we appreciate the positive feedback and are glad that you were satisfied with our service & delivery time!
Kind Regards,
eFones® Team.
Antwort von eFones.com
Hello,
Thanks for the review, we appreciate the positive feedback and are glad that you were satisfied with the delivery time!
Kind Regards,
eFones® Team.
Item was not in stock but said in stock…
Item was not in stock but said in stock when I purchased on there website I then had to chase via email to see why
the item hadn’t been dispatched they then apologised and said it was out of stock. I’m still awaiting refund.
6. Februar 2021
Antwort von eFones.com
Hello,
Thanks for the review, we appreciate the positive feedback and are glad you had a good experience with us!
Kind Regards,
eFones® Team.
Great no problems
Great no problems, phone arrived after 4 days. All good & love my G7 pro. Thanks
3. Februar 2021
Antwort von eFones.com
Hello,
Thanks for the review, we appreciate the positive feedback and are glad you had a good experience with us!
Kind Regards,
eFones® Team.
Bad stock level management
Placed order on Friday, got order confirmation email and then on Monday was told there was an error with stock and all my order was refunded...very disappointing! The website lacks basic management as showing proper stock levels
1. Februar 2021
Antwort von eFones.com
Hello,
Thank you for the review, this is unfortunate that your order was cancelled due to stock levels. Please accept our apologies for any inconvenience.
If you feel there is anything you want to add to this or have any further questions, please contact us here: customerservice@efones.com
Kind Regards,
Beat price and delivered as advised
Beat price and delivered as advised. Can't ask for more.
31. Januar 2021
Antwort von eFones.com
Hello,
Thanks for the review, we appreciate the positive feedback and are glad you had a good experience with us!
Kind Regards,
eFones® Team.
It doesnt get any easier or cheaper
30. Januar 2021
Antwort von eFones.com
Hello,
Thanks for the review, we appreciate the positive feedback and are glad you had a good & easy experience with us!
Kind Regards,
eFones® Team.
Great price and service .
27. Januar 2021
Antwort von eFones.com
Hello,
Thanks for the review, we appreciate the positive feedback and are glad that you found our prices & service great!
Kind Regards,
eFones® Team.
Antwort von eFones.com
Hello,
Thanks for the review, we appreciate the positive feedback and are glad you had a good experience with us!
Kind Regards,
eFones® Team.
Antwort von eFones.com
Hello,
Thanks for the review, we appreciate the positive feedback and are glad that you received your order quickly!
Kind Regards,
eFones® Team.
My first online phone order
I ordered my New Realme phone on Wednesday evening and it arrived this morning (Friday). I'm still getting used to the phone but I think I'm going to like it. I've never ordered a phone online before but I think I'd order from eFones again
22. Januar 2021
Antwort von eFones.com
Hello,
Thanks for the review, we appreciate the positive feedback and are glad you had a good experience with us and that you would order from us again!
Kind Regards,
eFones® Team.
Never used before but glad I did
I have never used this site before but I purchased a phone and they were quick and easy to use. I would use them again.
22. Januar 2021
Antwort von eFones.com
Hello,
Thanks for the review, we appreciate the positive feedback and are glad you had a good experience with us!
Kind Regards,
eFones® Team.
Great service
Great service, different questions answered easily by the staff, phone came one day after ordering. Great phone came unopened and in perfect condition. Great communication and confirmation of order, I knew exactly where my new phone was each step of the way right down to the one hour delivery slot. Well done guys, will use you again in the future.
22. Januar 2021
Antwort von eFones.com
Hello,
Thanks for the review, we appreciate the positive feedback and are glad you had a good experience with us!
Kind Regards,
eFones® Team.
Disappointed that item was not factory sealed
Disappointed that item, an outdoor 4g aerial, had clearly been previously opened.
It was not factory sealed and clearly the internal packaging had been replaced.
The unit was as new, but I cannot test until the associated router arrives.
At full price, I expect an BRAND NEW item.
This, I believe, was returned from an aborted install job.
Not great.
22. Januar 2021
Excellent service
Excellent service. Ordered the Wednesday arrived the following day. Very efficient
22. Januar 2021
Antwort von eFones.com
Hello,
Thanks for the review, we appreciate the positive feedback and are glad that you were satisfied with the delivery time of your order.
Kind Regards,
eFones® Team.
Service very goods ordered 10am…
Service very goods ordered 10am received 1pm next day
Thanks
21. Januar 2021
Antwort von eFones.com
Hello,
Thanks for the review, we appreciate the positive feedback and are glad you had a good experience with us!
Kind Regards,
eFones® Team.
Very impressed with the fast delivery
Very impressed with the fast delivery. Excellent price. 1st class service.
21. Januar 2021
Antwort von eFones.com
Hello,
Thanks for the review, we appreciate the positive feedback and are glad you received your order quickly.
Kind Regards,
eFones® Team.
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.
Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.