I switched to Ecotalk a year ago purely because they're green. I totally fell for the idea that my mobile network would be spending my fees on rewilding and helping wildlife. It's been a great experie... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Great coverage at a low cost and every time I've contacted customer services they've been brilliant, got through really quickly and helped me with what I needed every time. Plus you get a welcome mess... Mehr ansehen
Unternehmen hat geantwortet
I've just switched to Ecotalk after many years with Giffgaff. What a pleasure to actually interact with humans rather than chat bots running around in circles! The transition was seamless and I loo... Mehr ansehen
Unternehmen hat geantwortet
I love hearing Chris Packam's answering mesage to the call and who is also the chief ecologist. All profits go to buying land and using it to bring the most biodiversity to the land. Its a bit more... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Ecotalk is the world's only network operator to use its profits to protect nature 💚 We were set up to help protect nature in Britain. Instead of paying our profit to shareholders, we invest it in projects that benefit Britain’s natural ecosystems, from woodlands to wildflower meadows, and scrubland to rainforests.
Kontaktinformationen
Ecotalk Limited, Lion House, Rowcroft, GL5 3BY, Stroud, Vereinigtes Königreich
- 0333 800 5500
- home@ecotalk.co.uk
- ecotalk.co.uk
4.7
Hervorragend
1309 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Using Ecotalk was positive throughout
It was easy to change to Ecotalk, good customer service, no real problems with connectivity & good value.
9. September 2025
Bewertung ohne vorherige Einladung
Antwort von Ecotalk
Hi Heather,
Thank you for your 5-star review and for sharing your positive experience with Ecotalk. We're delighted to hear that switching was easy, you've found our customer service helpful, and that you're enjoying reliable connectivity and good value.
Thank you for choosing Ecotalk and for supporting a network that's helping to protect and restore nature across the UK.
Very happy customer
Very easy to switch. Great that there are no cost increases and very happy that the monthly cost goes towards helping nature
1. August 2026
Bewertung ohne vorherige Einladung
Antwort von Ecotalk
Hi Mark,
Thank you for your wonderful 5-star review! We're delighted to hear that switching to Ecotalk was easy and straightforward.
It's great to know you value both our commitment to no in-contract price rises and the positive impact your monthly bill has on helping nature. That's exactly what we're all about.
Thank you for choosing Ecotalk and for supporting our mission to protect and restore nature across the UK.
Ecotalk is amazing!
Ecotalk is amazing! As someone who has just had the dull same phone provider for years, this is a real breath of fresh air. Seamless switch. Wildlife updates emailed into your inbox. And a lovely website, which plays a rather beautiful blackbird song as you browse.
1. September 2026
Bewertung ohne vorherige Einladung
Antwort von Ecotalk
Hi Michael,
Thank you for the fantastic 5-star review! We're delighted to hear your switch to Ecotalk was seamless and that you're enjoying the wildlife updates and our website too. We love that the blackbird song caught your attention!
It's wonderful to have you as part of a community that's helping to support nature restoration across the UK.
Thanks again for your support.
All-round great network provider
Customer of a few years, and swift response and resolution when a recent phone change resulted in me losing my data connectivity. Emailed, and the following day I had two potential resolutions through; the first one did the job.
Love that Ecotalk reinvests its profits into restoring and protecting Britain’s natural world. Imagine if everything we paid for did such community-forward things with their profits! We'd live in a much cleaner and future-proofed world.
Recommend joining them.
21. August 2026
Bewertung ohne vorherige Einladung
Antwort von Ecotalk
Hi Ms P Hall,
Thank you for your wonderful review and for being with Ecotalk for several years. We're so pleased our team could quickly help get your data connectivity restored after your phone change.
We also really appreciate your kind words about our environmental mission. Every customer helps us continue supporting projects that protect and restore nature across the UK.
Thanks again for your recommendation and support!
Refreshingly good customer service experience
I had a really good experience phoning Ecotalk. Yasmin helped me to change my tarrif, she was so friendly and helpful and it all went so smoothly. No fuss, no upselling, just helpful and straightforward.
Would definitely recommend this company.
27. August 2026
Bewertung ohne vorherige Einladung
Antwort von Ecotalk
Hi Kyle,
Thank you so much for your lovely 5-star review!
We’re really pleased to hear that Yasmin was able to help you change your tariff so easily. We’ll be sure to pass your kind words on to her.
It’s great to know you appreciated the straightforward, no-pressure approach. Thank you for choosing Ecotalk and for recommending us!
Peace of mind
Joined them after my bad experience with GiffGaff.
Similar prices. Same coverage.
The thing that gives Ecotalk the five stars is simple. Speaking to a human is so easy. If you need help out of hours you just need to wait the next day or send them an email and they’ll sort it all out ASAP.
Can’t see myself leaving Ecotalk anytime soon. It’s also great to know UK taxes are being paid and profits are being put to important work. I hope it always stays like this.
27. August 2026
Bewertung ohne vorherige Einladung
Antwort von Ecotalk
Hi Steven,
Thank you so much for your 5-star review!
We’re really pleased to hear that you’ve found it easy to speak to a human when you need help. It’s also great to know that our environmental mission gives you that extra peace of mind.
Thank you for choosing Ecotalk and for your kind words. We hope to have you with us for many years to come!
What a breath of fresh air
What a breath of fresh air! ⭐⭐⭐⭐⭐
In more ways than one – helping the environment whilst helping myself.
I've been on a good network with my previous provider EE for 14 years. I'll admit I was dubious about switching to Ecotalk in case the connection did not live up to my expectations. But I'm glad I did – the service is just as good as what I had before, and the peace of mind that comes with knowing that profits go towards nature projects makes all the difference.
Chris Packham's involvement as a consultant shows they're serious about their environmental mission, and I love that my subscription payments are supporting real conservation work while I stay connected.
I've also been impressed with their customer service – helpful and quick to respond whenever I've needed them. The contract terms are refreshingly straightforward: a simple one-month rolling agreement that renews until I cancel it. No lock-in periods, and crucially, no in-contract price increases. What I pay today is what I'll pay tomorrow – the price is locked in.
If I ever wanted to leave, I could walk away within a month with no fuss. Other providers often have retention departments with terms that feel urgent and confusing, leaving you feeling pressured. Eco Talk is the opposite – no haggling, no pressure.
Easy, transparent, ethical. What a difference!
Highly recommend.
Marcus
27. August 2026
Bewertung ohne vorherige Einladung
Antwort von Ecotalk
Hi Marcus,
Thank you so much for your fantastic 5-star review.
We’re really pleased to hear that switching from EE has been such a positive experience and that you’ve been happy with both the service and our customer support.
It’s great to know that our environmental mission and straightforward approach have given you that extra peace of mind too. Thank you for choosing Ecotalk and for recommending us!
This company is amazing in every way
This company is amazing in every way! The phone service and customer service has been perfect, and the company ethics couldnt be better. Love it!!!
26. August 2026
Bewertung ohne vorherige Einladung
Antwort von Ecotalk
Hi there,
Thank you so much for your fantastic feedback!
We’re thrilled to know you’ve had such a positive experience with our team and that our values resonate with you.
Thanks for being with us!
Great customer service
Great customer service, Eco Talk brilliant work for nature, along side with Chris Packham's input!
26. August 2026
Bewertung ohne vorherige Einladung
Antwort von Ecotalk
Hi Naiomi,
Thank you for your great review!
We’re so pleased to hear that our customer service and commitment to nature have made such a positive impression.
Thanks for being with us!
Ecotalk amazing, answer you call promptly and…
Ecotalk answer you call promptly and Yasmin was really helpful, knowledgeable and polite. Everything was sorted very quickly and even offered a solution to help manage multiple accounts to make my life simpler. Amazing! Thanks, Wenda
26. August 2026
Bewertung ohne vorherige Einladung
Antwort von Ecotalk
Hi Wenda,
Thank you for your fantastic feedback!
We’re delighted to hear that Yasmin was able to assist you so efficiently and find a solution that made things easier for you. We’ll be sure to pass your kind words on to her.
Thanks for being with us!
I love Ecotalk
I love Ecotalk, although there was a slight hitch with transferring my old number and getting going, customer services were very helpful and responsive. The fact that you can combine paying for a service and helping nature makes me very happy. Keep up the good work Ecotalk.
26. August 2026
Bewertung ohne vorherige Einladung
Antwort von Ecotalk
Hi Naomi,
Thank you for your lovely feedback!
We’re so pleased our team could help get everything sorted, and it’s wonderful to have your support for our mission to make a positive difference for nature.
Thanks for choosing Ecotalk!
Super easy switch from O2
Super easy switch from O2 and lower bills to boot. Ask yourself if you need 'perks' you never use, and sponsorship of sports you don't care for, or if you'd prefer to see your money go to rewinding the UK?
28. Mai 2026
Antwort von Ecotalk
Hi James,
Thanks for your 5* review!
We’re delighted to have you with us and really appreciate your support for our mission!
Thanks for joining Ecotalk!
Brilliant network to be with
Brilliant network to be with! The customer service has been fantastic, and it feels even better knowing that being with Ecotalk helps support a more sustainable future. Great service, great values, and a company that puts the environment first!
20. August 2026
Bewertung ohne vorherige Einladung
Antwort von Ecotalk
Hi Greg,
Thank you so much for your wonderful feedback! We’re delighted to have you as part of the Ecotalk community, and it’s fantastic to know that our values and commitment to making a positive difference resonate with you.
Thanks for joining us!
Very helpful and friendly customer…
Very helpful and friendly customer service and minimal wait times on the phone!
25. August 2026
Bewertung ohne vorherige Einladung
Antwort von Ecotalk
Hi Rebecca,
Thank you for your lovely feedback!
We’re really pleased to hear that you had such a positive experience with our team!
Thanks for being with us!
I found it easy to switch to Ecotalk
I found it easy to switch to Ecotalk. No change to my phone coverage but saves me money. Good to know profits are being used for the benefit of nature. Highly recommend.
3. August 2026
Bewertung ohne vorherige Einladung
Antwort von Ecotalk
Hi Linda,
Thanks for your kind words and recommendation!
We’re delighted to hear that the switch has been straightforward and that you’re enjoying the benefits of being with us. It’s fantastic to know that our commitment to supporting nature resonates with you.
Thanks for choosing Ecotalk!
Brilliant customer service
Just wanted to highlight how quick, easy and friendly their customer service was when I needed to call them recently. And Chris Packham’s voice welcoming you to the call is a fun touch! Can’t recommend enough, been with them a while and love their ethos.
6. August 2026
Bewertung ohne vorherige Einladung
Antwort von Ecotalk
Thank you so much for taking the time to share this! 😊 We’re really pleased to hear that our customer service team made things quick, easy and friendly when you needed us.
And we’ll be sure to pass on your kind words to Chris Packham - we think his welcome is a rather fun touch too!
Thanks for being with us and for supporting the Ecotalk ethos. We really appreciate it! 💚
Biodiversity and beavers! Yes please.
I’m very happy to be an Ecotalk customer. £8 a month for all I need from my phone, calls and data, and knowing that goes towards supporting biodiversity and beavers. What more could you want?
21. August 2026
Bewertung ohne vorherige Einladung
Antwort von Ecotalk
What more could you want indeed! 🦫💚 Thank you for being such a brilliant Ecotalk customer and for supporting our mission to put biodiversity at the heart of what we do.
We’re delighted that £8 a month gives you everything you need from your phone, while also helping support nature. Thanks for choosing Ecotalk!🌿
Cheerful
Cheerful, helpful and a real human being, not a blooming computerised voice with no personality. Keep it up
19. August 2026
Bewertung ohne vorherige Einladung
Antwort von Ecotalk
Thank you so much for such a lovely review! 😊 We’re really glad you enjoy the friendly, human approach.
It’s brilliant to know you’re happy with your Ecotalk service and that supporting biodiversity and beavers is an important part of it for you. Thanks for being part of the Ecotalk family!
I felt so heartened!!
I felt so heartened that the profits from my phone account were being directed into something really positive for the environment (which has been so beaten down recently including by Big Tech). YAY ECO TALK! This made Dale Vince's decision in the last few days to do an 'about face' and declare his support for new drilling for oil and gas in the North Sea all the more saddening and also if I am being honest -infuriating.
21. August 2026
Antwort von Ecotalk
Thank you for sharing this so honestly. We’re really glad that knowing your account helps support positive environmental work has made you feel heartened.
We also completely understand why recent comments and decisions around North Sea oil and gas have left you feeling disappointed and, as you put it, infuriated. We know that people choose Ecotalk because they care deeply about the environment and we don’t take that trust lightly.
Your feedback is important to us and we’ll continue to focus on putting environmental action at the heart of what we do. 💚
Nature
Being able to talk to someone at the end of the phone and love what you are doing for nature and the environment thanks 😊 🙏
27. Juli 2026
Antwort von Ecotalk
Hi there,
Thank you so much for your lovely 5 star review! We're really pleased to hear you've enjoyed being able to speak to someone on the phone, and it means a lot to know you support what we're doing for nature and the environment. Thank you for choosing Ecotalk!
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.