I switched to Ecotalk a year ago purely because they're green. I totally fell for the idea that my mobile network would be spending my fees on rewilding and helping wildlife. It's been a great experie... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
I've just switched to Ecotalk after many years with Giffgaff. What a pleasure to actually interact with humans rather than chat bots running around in circles! The transition was seamless and I loo... Mehr ansehen
Unternehmen hat geantwortet
I love hearing Chris Packam's answering mesage to the call and who is also the chief ecologist. All profits go to buying land and using it to bring the most biodiversity to the land. Its a bit more... Mehr ansehen
Unternehmen hat geantwortet
Firstly, let me say that the telephony service that they deliver is absolutely excellent and very good value for money. The speed on the EE based service is excellent. I needed to contact them to... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Ecotalk is the world's only network operator to use its profits to protect nature 💚 We were set up to help protect nature in Britain. Instead of paying our profit to shareholders, we invest it in projects that benefit Britain’s natural ecosystems, from woodlands to wildflower meadows, and scrubland to rainforests.
Kontaktinformationen
Ecotalk Limited, Lion House, Rowcroft, GL5 3BY, Stroud, Vereinigtes Königreich
- 0333 800 5500
- home@ecotalk.co.uk
- ecotalk.co.uk
4.7
Hervorragend
1304 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 96 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Excellent customer service
Excellent customer service. Prompt and responded clearly and quickly to my questions, and found the answers.
8. Oktober 2026
Bewertung ohne vorherige Einladung
Antwort von Ecotalk
Hi Anne, thank you for taking the time to share your experience! We’re really pleased to hear that you received prompt and helpful service from our team. Thanks for choosing Ecotalk!💚
Smooth change from nasty and greedy…
Smooth change from nasty and greedy vodafone, friendly customer service. And of course the will to help the planet is a million stars.
21. September 2026
Antwort von Ecotalk
Hi Deni, thank you for your lovely review! We’re really happy to hear that your switch to Ecotalk went smoothly and that you had a positive experience with our team!💚
Really helpful customer service with a…
Really helpful customer service with a quick response time, plus they are setting a great example by using their profits to benefit the planet! Really happy I have switched to them.
7. Oktober 2026
Bewertung ohne vorherige Einladung
Antwort von Ecotalk
Hi Amber, thank you for your kind words and 5* review!
We are delighted to know that you’ve had a positive experience so far. Welcome to Ecotalk! 💚
Easy to initially transfer
Easy to initially transfer. I couldn't immediately change my sim for 2 weeks as there was a lot of family dynamics in play and I couldn't risk being out of contact for a day.
However, when I got round to it, everything seemed to go as planned. I had to reinsert the sim as initially nothing happened. After the 2nd time, contact was made with the network and all was well.
21. September 2026
Antwort von Ecotalk
Hi Nick, thank you for taking the time to share your experience!
We’re really pleased to hear that the transfer went smoothly and that you’re now successfully connected. We appreciate your patience and are delighted to have you with Ecotalk. 💚
Excellent service
Excellent service, really helpful on email and phone and so good to know that nature is being helped by everyone using EcoTalk. As a Green Party member these initiates will help keep our future Green. Without nature we have no future. I have both phone lines with EcoTalk - definitely worth doing.
8. Oktober 2026
Bewertung ohne vorherige Einladung
Antwort von Ecotalk
Hi C G,
Thank you so much for your thoughtful review!
We’re delighted to have you with us on both of your lines, and it’s wonderful to hear how strongly you connect with the values behind Ecotalk. Your support helps us continue putting nature recovery at the heart of what we do. 🌱
Easy to change
Easy to change. Sim arrived quickly. Great to have a service that supports nature recovery.
27. September 2026
Antwort von Ecotalk
Hi Jane, thank you for your lovely feedback! We’re so pleased you had such a smooth experience joining Ecotalk. It means a lot to know that you’re happy to be part of a service that puts nature at the heart of what we do. 🌿
Nice and easy does it.Simple and easy package choices
Simple and easy package choices, a fast process for signing up and transferring my existing number over. No problems at all, a fantastic way to help the environment.
Would and have recommended it to my family and friends.
6. Oktober 2026
Bewertung ohne vorherige Einladung
Antwort von Ecotalk
Hi David,
Thank you so much for your wonderful feedback! We’re delighted to hear that everything went smoothly and that you found the process so straightforward. It’s fantastic to know you’re enjoying being part of Ecotalk and helping make a positive difference for the environment. We really appreciate you recommending us to your family and friends!
Thanks for choosing Ecotalk!
Change to Ecotalk is fuss free
Change to Ecotalk was simple and trouble free - no problems at all so far and good to think that any profits help towards nature and sustainability
27. September 2026
Antwort von Ecotalk
Hi Susan, thank you so much for your 5-star review! We’re delighted everything has been so smooth, and it’s fantastic to have you with us as we work towards a more sustainable future! Thanks for choosing Ecotalk!
Quick and efficient switch to this sim…
Quick and efficient switch to this sim only plan, saving money and helping the environment at the same time.
26. September 2026
Antwort von Ecotalk
Hi Tara, thank you for the fantastic 5-star review! We’re so pleased to hear you found the switch quick and easy, while also enjoying the benefits of saving money and making a positive difference for the environment. 🌱Thanks for choosing Ecotalk!
A company that actually thinks about the planet
So easy and straightforward to make the change. The signal is the best I’ve had in years AND I’m helping nature. Perfect!
26. September 2026
Antwort von Ecotalk
Hi Julie, thank you for such a fantastic review! We’re so pleased to hear that switching to Ecotalk was easy and that you’re enjoying great coverage. It’s wonderful to know you’re also happy to be making a positive difference for nature. Welcome to Ecotalk!
I’ve recently transferred to Exotalk…
I’ve recently transferred to Exotalk from a provider I’ve been with for years. The experience has been seamless, Ecotalk have been so helpful even when my first PAC code from ex provider didn’t work.
I look forward to being with them for a long time
6. Oktober 2026
Bewertung ohne vorherige Einladung
Antwort von Ecotalk
Hi Philippa, thank you so much for your lovely review and for making the move to Ecotalk! It’s fantastic to hear that you’ve had such a positive experience, especially when we were able to step in and get things sorted with your PAC. We’re truly grateful to have you with us!
Better signal than my previous provider…
Better signal than my previous provider but still poor signal at my address.
Comforting to know that some of the profits are going to environmental projects
25. September 2026
Antwort von Ecotalk
Thanks for your review! 💚 We’re glad to hear that your signal is better than with your previous provider, although we’re sorry it’s still not as strong as you’d like at home.
If you have a compatible phone and broadband connection, enabling Wi-Fi Calling may be worth trying as it can help when mobile signal is limited indoors.
And of course, we’re really pleased that you like the idea of your mobile service helping support environmental projects. Thanks for choosing Ecotalk!
Antwort von Ecotalk
Thank you for your lovely review! 💚 We’re delighted to hear that getting set up was easy and that your service is working great.
And we couldn’t agree more - knowing that your mobile service is also helping support nature restoration makes it even better! 🌱 Thank you for choosing Ecotalk.
Ecotalk …..Using profits to restore nature
I came to the end of my last contract and decided to move across to Ecotalk…from the time of ordering the SIM card, and sending my information across, including the PAC number to move my old number across with me, the process was easy to follow.
After receiving the sim, I registered and added details including the temp number, this was on a Saturday, I gave it until the following Tuesday, could see nothing had been ported, using my old SIM card.
I emailed Ecotalk and had an email response back, which was very descriptive …. I had missed one of the digits off my old number, therefore it could not be ported across, so this held the process up. The advisor had done this manually for me. The customer service for this was exceptional.
By 6pm the same day, my number had been ported across, so I changed to my Ecotalk sim, and this journey has begun….that was a week ago ..no complaints from me whatsoever!
I love the idea that the profits are being used to restore nature, so much better than paying enormous amounts to corporate companies!
29. September 2026
Bewertung ohne vorherige Einladung
Antwort von Ecotalk
Thank you so much for taking the time to share such a detailed review! 💚
We’re really pleased to hear that the switch to Ecotalk was straightforward and that our team was able to quickly resolve the issue with your number porting.
Most importantly, we love hearing that you’re enjoying the service and sharing our passion for putting profits towards restoring nature. 🌱 Thank you for choosing Ecotalk!
Antwort von Ecotalk
We love that you feel good about your money helping to support positive change for the environment and wildlife. Thanks for choosing Ecotalk and being part of the journey!
very easy to switch and delighted to be…
very easy to switch and delighted to be doing something positive for the world - thankyou
24. September 2026
Antwort von Ecotalk
We’re delighted to hear that switching to Ecotalk was so easy and that you’re happy to be making a positive difference for the planet.
Thanks for choosing Ecotalk and for being part of something that helps protect our environment and wildlife.
Easy to switch
Easy to switch, the best value for money, Eco talk is a straight forward provider - not pushing gimmicky nonsense that I don't need, just helping the environment/ wildlife while I continue to use my smart phone as normal.
22. September 2026
Antwort von Ecotalk
We’re really pleased to hear that you found switching to Ecotalk easy and that you’re happy with the value for money.
Thanks for choosing Ecotalk and for being part of the journey!
It does what it says on the tin
It does what it says on the tin, great value for money.
25. September 2026
Antwort von Ecotalk
We’re really pleased to hear you’re happy with Ecotalk and feel you’re getting great value for money. Thanks for choosing us and for your support!
An easy transition from my previous…
An easy transition from my previous provider and a good tarrif. I'm happy that this company exists to provide a greener option. It helps us make small steps in our life choices which add up to making the planet a more compassionate and caring place. Thankyou.
24. September 2026
Antwort von Ecotalk
We’re delighted to hear that your switch to Ecotalk was smooth and that you’re happy with your tariff.
We truly believe that small, everyday choices can add up to meaningful change, and we’re grateful to have you with us on that journey.
Thank you for choosing Ecotalk!
After having to wait to be out of…
After having to wait to be out of contract I’ve joined Ecotalk because they don’t hold you to one. I like the versatility of the agreement and that all profits go towards looking after worthwhile causes
24. September 2026
Antwort von Ecotalk
We’re delighted you’ve made the switch to Ecotalk and that you’re enjoying the flexibility of being contract-free.
Thanks for choosing Ecotalk and for being part of something that makes a difference!
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