Echovita Bewertungen 125

TrustScore 1.5 von 5

1.6

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 1 von 5 Sternen

This should be zero stars. This site stole my mom’s obituary WITHOUT consent. I will not be sending an email, I need a customer service line. There’s no reason that my mom’s obituary should be on a we... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 1 von 5 Sternen

Somehow an obituary has appeared for my Aunt on your platform without our family’s prior authorization or knowledge. What’s written makes no sense. I hope no one falls for this “light a candle” bs. Sh... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 1 von 5 Sternen

How can Echovita continue to operate?? They rewrite obits and ask for charitable donations based on a fabricated obit? This happened to a friend of mine in Canada, which even made the National news.... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 1 von 5 Sternen

How unethical and cruel to repost information about someone’s death and share their funeral and family details without consent. This company should be ashamed and shut down. They have not only r... Mehr ansehen

Unternehmen hat geantwortet


Kontaktinformationen

1.6

Ungenügend

TrustScore 1.5 von 5

125 Bewertungen

5 Sterne
4 Sterne
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1 Stern

Hat 96 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 24 Std.

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Bewertet mit 5 von 5 Sternen

Pleasantly Surprised

I was worried after reading some of these reviews, but our plant arrived on time. It was also absolutely beautiful, healthy, and much larger than I expected. The family was very happy with it.

19. August 2024
Bewertung ohne vorherige Einladung
Echovita-Logo

Antwort von Echovita

Hi Christy,
Thank you for your feedback. We very much appreciate it and we are pleased to hear the family was very happy with it.

Bewertet mit 1 von 5 Sternen

The flowers were delivered to wrong address

The flowers were delivered to Birmingham to my home address not the Funeral home 2-1/2hrs away 704 Perryman Road which was clicked on the website??? Maybe a quick call would have cleared up any confusion?
For $175+... Also the wire stand that holds the flowers - appeared to be reused a number of times. It was bent and not painted and scratched up.

10. August 2024
Bewertung ohne vorherige Einladung
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Antwort von Echovita

Hi Rich,
The reason the flowers were delivered to your home address is because that is the address you provided as the delivery address. We, nor our partner, Blooms Today, are responsible for this, nor would either of us, call you to confirm that the address you provided is correct. Flowers can be ordered from our wesbite to home addresses, since the customer either clicks the service they want the flowers delivered to or they provide a delivery address themselves. We understand this is unfortunate, however, this was your error.

Bewertet mit 1 von 5 Sternen

Apparently the flowers were never…

Apparently the flowers were never delivered.

27. Juli 2024
Bewertung ohne vorherige Einladung
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Antwort von Echovita

Hi Ben,
Please check your spam for a delivery confirmation from Blooms Today. If you didn't receive one, please call Blooms Today at 1-800-522-8707. If your order wasn't delivered, or was delivered late, you will receive a refund. Thank you.

Bewertet mit 1 von 5 Sternen

Horrible

Horrible. The day before the funeral, I was told my order could not be filled and offered no other alternative. Our family did not have flowers or a message to our aunt and cousins. I AM EXTREMELY DISAPPOINTED.

12. Juli 2024
Bewertung ohne vorherige Einladung
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Antwort von Echovita

Hi Suzie,
We're terribly sorry to hear about your experience. When something like this happens there are only two options, which is to receive a refund or to have the flowers delivered to another address, which could be the family's home address, if you have it.

Bewertet mit 2 von 5 Sternen

It was convenient but failed

It was convenient but failed. I selected the option to send flowers while reading my cousin's obituary since it already had the info. Once I selected the item to send it said it had participating florest in the area. After I placed the order, my credit card company notified me of an international transaction which I wasn't aware of before placing the order. A few hours later I received an email that they we not able to complete the transaction and gave me the option to get a refund which only took a few days to post back to my account. Fortunately, I was able to search online for a florist there in time for the funeral and got a nicer plant set for less money.

2. Juli 2024
Bewertung ohne vorherige Einladung
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Antwort von Echovita

Hi,
It is stated both on our website directly beneath the "Place order" button and on your receipt that some U.S. residents may be charged an international transaction fee depending on their credit card's terms and agreement. Echovita is based in Canada, however, we are an obituary website that serves both The United States and Canada. Each flower order is assigned to a local florist via our partner, Blooms Today.

Bewertet mit 5 von 5 Sternen

Great service.

The arrangement arrived as scheduled and was well done. I received a notification when it was delivered. The service was great.

22. Juni 2024
Bewertung ohne vorherige Einladung
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Antwort von Echovita

Hi Denise,
We are happy to hear everything went well with your order. We appreciate your feedback.

Bewertet mit 1 von 5 Sternen

This company needs to be taken down

This company needs to be taken down. They made up their own obituary, completely inaccurately, which listed my child, as the child of our beloved, passed away friend. In so doing, this could have hurt the feelings of her true family. Scum like this, does not belong on the internet. The ACTUAL funeral home will remedy this for her family. But this is disgusting, hurtful, and pointless. As it truly helps no one. When someone you love passes away, the last thing you need, after the family has to pay for an obituary, is to see some hack of a company make up their own obituary using AI, and misinformation, to list family genealogies and relatives incorrectly. This website either needs to directly source and repost original content, or disband entirely. Nothing in the middle. Absolutely terrible.

7. Juli 2024
Bewertung ohne vorherige Einladung
Echovita-Logo

Antwort von Echovita

We sincerely apologize if there was an error regarding an obituary. We checked our emails and you, Matthew Wallace, have never contacted us directly, so we have no idea which obituary this is regarding. We understand the importance of obituaries and correct information. We make any necessary corrections or removals when contacted. As humans, we can make mistakes sometimes.

Bewertet mit 1 von 5 Sternen

I contacted Echovita for them to take…

I contacted Echovita for them to take down a negative comment that was left on my sister’s obituary. This comment is false and damaging for not only my sister, but my family as well. I have been trying to reach out to someone so they could help me take this false comment down, however no one has gotten back to me. Please respond so that I can remove this review.

25. Juni 2024
Bewertung ohne vorherige Einladung
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Antwort von Echovita

Hi Abby Clapp,
I looked into this for you to find out what happened. I saw that your 3 emails were received, but not responded to, so I found out why. The reason is because we actually received a removal request for the obituary from the funeral home directly, which was approved on June 26th at 9:20a.m. EST. However, you should have been responded to, so we will speak to the representative that was working that day. Thank you.

Bewertet mit 5 von 5 Sternen

Well received

Flowers, arrangements arrived on time and they were most appreciated by those that received them. The order process was a bit clunky, had problems making three separate orders with three separate address and messages. Did not want to save the process, had to keep redoing the order.

21. Juni 2024
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Lost Order for a Dear Lost Friend

My flower and candle order never went through. The order was never processed. The deceased was a very important and special person with whom I conducted business for over 20 years and my remembrance flowers and candle was not present on such a significant time. What a terrible disappointment.

4. Juni 2024
Bewertung ohne vorherige Einladung
Echovita-Logo

Antwort von Echovita

Hi,
We're sorry to hear your flower order was not delivered. I can confirm that your refund was processed on June 5th, so you've already received it. The eternity candle you purchased is a virtual candle, which is lit on the obituary page on our website. Thank you.

Bewertet mit 5 von 5 Sternen

Easy to order

Easy to order, lots of choices. Was able to order almost at the last minute. The only down side was being unable to see the size of the arrangement.

3. Juni 2024
Bewertung ohne vorherige Einladung

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