There is a complete lack of Communication
There is a complete lack of communication from Ecart.
1) They do not send you emails or notices for invoice payments and then proceed with blocking your account if you do not manually continuously log-in to ecart for payment.
2) There is no communication regarding potential changes or downtimes to the integrations with the stores they integrate with.
Antwort von ecartapi.com
Hello Rayan
We hear you! Our team is continuously working on improving our platform. We now have a scheduled email that is sent out 3 times a month to remind you of payments, if they are missing, please send us a message so we can fix it. Also, we have set up an automatic billing system were you will be billed automatically every month and never experience downtime again!
About your second point, we are working on a status page and notifications sent to your email or phones; To keep you informed of everything that happens to the API and about any issue or maintenance on our services.