Easicampers Bewertungen 

5 days after we came home from our vacation in Scotland the company suddenly (and illegally) charged 360 pounds from our account. They did not call me or contact me by email before they did that which I find really offensive and bad customer service. We have a report that shows we returned the van without any new damage, so we still cannot figure out why this amount has been charged.
I have tried contacting easicampers by email and by phone, and they just keep ignoring everything. Worst customer service experience I have ever had. Sad that such a great vacation is ruined by easicampers.

If you do not want to be scammed and have your vacation ruined, then find another company to rent your van from.

Simply a scam.
They kept over £1000 on the deposit without any proof. after several complaints they returned a part but it still lacks £250.
Add to that problems like the heating not working, a leak on the water tank, engine lights… in short, flee

Amazing week away in Scotland. First time in a motorhome, nice and cosy with everything we needed. (2 adults, 2 children). Easy enough to drive and manoeuvre if you are happy driving a decent size van. Excellent and friendly service from everyone at Easicampers. Friendly office staff and excellent demo of how everything worked before we set off. We paid for the reduced excess for piece of mind. Will definitely be booking with Easicampers again🤩

We are just back from our third holiday in an Easicampers motorhome and cannot rate this company highly enough. We hired from the Edinburgh branch and the team are professional and super helpful, the booking process straightforward and the vehicles are mostly new, well equipped and super clean. They have anything you might need available for hire from tables and chairs, lovely cosy bedding/towel packs to barbecues and even hammocks! Unfortunately, we didn't get the weather to use ours as much as we would have liked, but we are already thinking about another trip! Thank you Ted and team.

Hi i have just returned from a race trip to Cartmel which has been cancelled twice due to the pandemic.i have found this company to be professional at all times and the quality of the vehicles we hired were top class.lisa,kellie and Terry were very easy to deal with.i would have no issue using this company again.

Hired a motohome from easicampers in Wigan for Glastonbury with my 2 brother. Top class service from start to finish. Really could not fault the friendly staff and amazing motohome. Will be booking agai. For next year.

Great experience all the way through. Simple booking process very helpful staff and the vehicle itself was in great condition and spotlessly clean. Used them for the 1st time in July and we have now booked with them again in November.

After thinking about staying in B&Bs and Guesthouses we (family two adults, two kids (2/4)) decided to be more independent and looked up companies for hiring a campervan. After some searching and spotting the main players we stumbled upon EasiCampers. They offered a VW California with configurable accessories from blankets to mobile toilets which was very nice to choose from. It's a family run business and you really feel they want to do a good job, and they did. We picked up the car in Edinburgh. You have to take a taxi to get there, because it's in an industrial estate, which was hard to find for the taxi driver. This is because the whole estate is quite big. Some signs to lead from entrance to where they are would help. The campervan we got was almost new, clean and equipped with everything you can imagine. We got some good advise on how to use it.

After 10+ days on the road we returned and were happy we had choosen Easicampers. Calling a day before we returned, Ted gave us some additional hours before we had to return it, so we weren't in a hurry on that day. You see, at Easicampers everything is very pragmatic and not complicated.

We only had one downside. The fridge somehow had a perfume smell from the previous customer and we weren't able to get rid of it. So we had to pack food airtight, so it doesn't absorb the perfume smell.

So our first ever holiday in a campervan was a great success. Thanks to the whole crew. Carry on, you have a great business and are very customer friendly.

We rented a FIAT Toleno L for a week around Scotland up till the Isle of Skye and we had such a great experience. The van was in fantastic conditions and the personal was supportive and responding in seconds for any question we had during our trip. The pickup location is right next to the airport, which makes it really convenient. EXTREMELY RECOMMENDED!!!

Booking was easy, price competitive, staff super friendly and helpful before, during and after the hire. Van was clean, low mileage and adequately equipped. Small mistake... I paid for a full gas bottle and discovered after leaving it was empty. To be fair, I'd only asked for this extra to be added the day before collection, I easily sourced new gas locally to where I was, and I was refunded in full when I returned. Gas was also not working to run the fridge but a simple email exchange and phone call to the Wigan team talked me through a reset that solved the issue. Of course, not having any issues is always best but, when something happens, it's how the issues are dealt with that matters and the team got the solution to me in double quick time...

Tip for other novice hirers... Take some bungie straps with you of various lengths!

What an amazing bunch of people to deal with, we’ll definitely be back again. We rented a Ford Zefiro 675 Which was out of this world, it was clean and in immaculate condition. All controls fully explained and the handover process at the beginning and end of the trip was done very efficiently.
I’d highly recommend Easicampers to anyone. They have an amazing choice of vans and will have something to suit your needs. Definitely rent from here, you won’t be disappointed.

I have just finished a 7 day hire from Easicampers in Edinburgh. Ted and Claire were very helpful at all stages, from confirming our booking, to the pre and post hire arrangements and at pick up from Edinburgh airport. We flew over from Cork in the Republic of Ireland. The van was clean comfortable and well suited to our journey. I definitely recommend Easicampers!

First experience hiring a camper van and we had a great time touring Scotland. We hired it for the week.
On arrival we were welcomed by Claire, Ted and the team. Claire explained in detail all the workings of the camper van.
During our trip we had a few blips which were quickly resolved by Claire and the team.
Thanks for a great time.
Would recommend.

We hired a new VW Grand California from Easicampers Wigan branch to spend our honeymoon touring the Scottish highlands on the NC500. The experience was fantastic from start to finish with the staff friendly, efficient, communicative and customer focused to ensure everything was to our satisfaction. The Grand California was home from home with central heating, hot showers and a luxury wild camping experience as we could park and relax in the most scenic places without any restrictions.
The handover and handback was efficient and transparent given that we hired for over 10 days, the staff were genuinely interested in our experience and how we found the Cali.
Thank you Team for your support it made our honeymoon more special and we will be returning to hire a Grand California soon and possibly buy one when Easicampers defleet,
Lee & Rachel Richards
Welcome to Hotel Grand California what a lovely place

Easicampers rented us a Ford Zefiro 675 and we have just returned from Scotland after a wonderful week. We were so excited to pick up the motor home that we forgot some of the instructions, but when we called up, the lady on the phone was incredibly helpful and even rang us later to check that everything was ok. The van was absolutely brilliant, gave us our independence and the storage was great. We will definitely be using them again.

Booking with Easicampers was really easy even at really short notice. I received a very warm welcome with a true family business feel. They were very helpful in answering my questions and nothing was too much trouble. The van was very clean and tidy and I would not hesitate to book again with this company.

Great first motorhome hiring experience with Ted and Team from their Edinburgh pick-up point. Fantastic service, team were friendly, and made themselves available from start to finish for any questions or issues we had.

The whole experience was really positive. Good communication; campervan really clean and in good condition; check in and check out smooth and efficient - and everybody at Easicampers was very friendly and helpful. Would definitely recommend and use them again. Thanks

Ted and his team were amazing from beginning to end they made us feel welcome wanted to make sure we were happy with the Camper Van and showed us how to use it completely, the campervan itself was fantastic quality very clean well equipped nothing more we could’ve asked for. First class service from a first class company you will not be disappointed and also we feel was great value.

Really keen to use Easicampers again. We booked in 2020 for a trip in 2021 and received regular contact from them, keeping us confident that all would be well after the pandemic. The van was amazing. Really clean, easy to drive and very well fitted out. Although we weren't familiar with all the systems, we had a quick tutorial from the guy who delivered it and it all was quite straightforward to use. It was cheaper than booking the glamping at the festival we attended! We'll definitely do this again.