Very happy with this first order. Ordered on a Saturday night and had the aus post shipping number Sunday morning. I paid for the express postage and had it in my hands by 11am Wednesday morning. Th... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Delivery to Tasmania was as expected due to the crackdown on cigarettes. I'd have rated 5 star had I recieved what I ordered. I recieved right brand wrong type. I will still refer friends to Durryduty... Mehr ansehen
Unternehmen hat geantwortet
Affordable products, easy transaction, super quick delivery, trustworthy. Couldn't be happier, have purchased from these guys x3 so far, will continue to do so, by far cheapest prices, and best servic... Mehr ansehen
Unternehmen hat geantwortet
Just received my package. Stoked with the team at Durrydutyfree. Great customer support from beginning to end. Fast delivery without issue. I'll be a return customer
4.7
Hervorragend
124 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Outstanding service and fast postage
Outstanding service and fast postage. Will definitely be ordering again. Thank you 🤩
27. September 2026
Antwort von Durrydutyfree
Hi Melania,
Thank you so much for the fantastic 5-star review! 😊
We're thrilled to know you had an outstanding experience with our service and fast postage. Knowing that you plan to order again means the world to us!
Thanks again, and we can't wait to serve you on your next order!
Excellent service 🤗
26. September 2026
Antwort von Durrydutyfree
Hi Julie,
Thank you so much for leaving us another lovely 5-star review! 🤗
We're so glad to know that our service continues to meet your expectations. Your ongoing support means everything to our team!
Thanks for being such a great customer, and we look forward to seeing you back again soon! 👍
Antwort von Durrydutyfree
Hi Darren, We sincerely apologize for the delay in your delivery. We always aim for fast service, and we're sorry that this shipping experience fell short. To ensure faster delivery for urgent orders, we have now introduced an Express Post service at checkout!If you need any assistance regarding your order, please don't hesitate to contact our team. Thank you for choosing us, and we look forward to serving you better next time!
You delivered within a reasonable…
You delivered within a reasonable timeframe. Email correspondence was polite and courteous.
26. September 2026
Antwort von Durrydutyfree
Hi Richard,
Thank you so much for taking the time to share your feedback! 😊
We're glad to hear that your order arrived in good time and that you found our email support polite and helpful. Providing courteous, professional service is very important to us.
Thank you for your support, and we hope to serve you again soon!
Antwort von Durrydutyfree
Hi Jason,
Thank you so much for the great 5-star review! 🙏
Hearing that you think we're 'the real deal' with our prices and quick delivery is awesome! Earning that kind of trust from our customers is what we work hard for every day.
Thanks for your support, and we look forward to getting your next order ready!
Antwort von Durrydutyfree
Hi Jens,
Thank you for the great 5-star review! 😊
We're delighted to hear that you are so happy with the product. Quality is always our top priority!
Thanks for your support, and we hope to serve you again soon!
Antwort von Durrydutyfree
Hi Craig,
Thank you for the 5-star rating! 😊
We're glad to hear that your order arrived right on time and exactly as described. Keeping things accurate and reliable is what we aim for.
Thank you for your support, and we look forward to your next visit!
Every thing promised was delivered
Every thing promised was delivered, this is my go to site from now on, and I will be passing on details to all of my friends
25. September 2026
Antwort von Durrydutyfree
Hi Margaret,
Thank you so much for this amazing 5-star review! ❤️
Hearing that we've become your go-to store and that you're recommending us to your friends is the highest compliment we could ask for.
We promise to keep delivering on our promises for every order you place with us!
I received my order today will…
I received my order today will certainly be ordering again was abit sceptical will be telling my smoker friends thank you
24. September 2026
Antwort von Durrydutyfree
Hi Jacqui,
Thank you so much for taking the time to leave us a 5-star review! 😊
We know trying a new store can feel uncertain, so we're thrilled that receiving your order turned you into a confident customer! Thank you for sharing the word with your friends.
We look forward to taking great care of your next order!
dont stress you package will come
having a designated person to talk to in case of problems is great
product arrived in good condition
2. Oktober 2026
Bewertung ohne vorherige Einladung
Antwort von Durrydutyfree
Hi Bill,
Thank you for your review and support! 🙏
We believe every customer deserves personalized, dedicated attention, so we're glad our service gave you peace of mind. Delighted to hear your parcel arrived in perfect condition!
Hope to see you back again soon!
I still have not recieved my product
24. September 2026
Antwort von Durrydutyfree
Hi, Mike
We are truly sorry to hear about your experience, and we take your feedback very seriously.
We have already reached out to you via email with your full order details and the latest tracking information. Rest assured, your package is not lost—it is currently in transit and on its way to you.
Please kindly check your inbox (and your spam/junk folder, just in case our message landed there). If you have any further questions or need additional updates, please feel free to reply directly to our email—we are here to help!
Best regards,
Durrydutyfree Team
Satisfied thank you
Took a week to arrive. Happy with product although it wasn’t in a carton which was unexpected.
30. September 2026
Bewertung ohne vorherige Einladung
Antwort von Durrydutyfree
Hi Vicki,
Thank you so much for your review and feedback! 😊
We're glad you're happy with your product! To ensure discrete and protective shipping through Australia Post, packages are sometimes optimized into smaller, secure packs.
For your next order, please feel free to leave a note or contact our team, and we will happily make a note for our warehouse to ship your order in full cartons for you!
Antwort von Durrydutyfree
Hi Josie,
Thank you so much for the 5-star review! 😊
We're happy to know you enjoyed our prompt delivery service. We always work hard to get orders out to our customers as fast as possible.
Look forward to serving you again soon!
Antwort von Durrydutyfree
Hi Michael,
Thank you so much for the 5-star review! 😊
We're glad to hear that your package arrived safely in Cairns within 7 days and that you were happy with our pricing. Getting your orders to regional areas quickly and affordably is always our priority.
Thank you for choosing us, and we look forward to serving you again soon!
Tobacco arrived on time and securely…
Tobacco arrived on time and securely packaged. Ordered the red Che Ryo tobacco and is a nice change from the old chop chop. These guys are legit so don't stress your order will arrive.
20. September 2026
Antwort von Durrydutyfree
Hi Justin,
Thank you so much for this awesome 5-star review and for sharing your experience! 🙏
We're thrilled to hear that your order arrived right on time and securely packaged, and that you're enjoying the red Che Ryo tobacco! Your endorsement means a lot to us and gives great confidence to other shoppers.
Thank you for your support, and we look forward to welcoming you back again soon!
Service was great
Service was great. Do you have the Marlboro black mentor in 12mg?
15. September 2026
Antwort von Durrydutyfree
Thanks for your positive review. Yes we have that 12mg menthol, but it's out of stock at the moment. I'll let you know once it's available again Cheers.
Fast delivery
20. September 2026
Antwort von Durrydutyfree
Hi Wayne,
Thank you for taking the time to leave us a 5-star review! 😊
We're glad to know your order arrived quickly. We always try our best to keep shipping fast and hassle-free.
Look forward to welcoming you back again soon! 👍
Fast dispatch
Fast dispatch, i asked questions about delivery and a fast response and wonderful customer service
20. September 2026
Antwort von Durrydutyfree
Hi Vanessa,
Thank you so much for the 5-star review! 😊
We're delighted to hear that you experienced fast dispatch and enjoyed our customer service response. Helping with your delivery questions and getting your order out quickly is what we aim for!
Thank you for your support, and we look forward to serving you again! 🌟
I am very happy with the outcome
I am very happy with the outcome.
Transaction and Delivery was very smooth and quick
I will definitely recommend and buy again
20. September 2026
Antwort von Durrydutyfree
Hi Tess,
Thank you so much for the fantastic 5-star review! 🙏
We're thrilled to hear that everything went smoothly and quickly for you. Knowing that you plan to buy again and recommend us to others is the highest compliment!
We really appreciate your support and can't wait to prepare your next order! 🌟
Antwort von Durrydutyfree
Hi Bronwyn,
Thank you so much for taking the time to share your review! 😊
We're so glad to hear that everything went seamlessly with no problems at all. Creating a hassle-free experience is always our main goal!
Look forward to serving you again in the future! 👍
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