Very happy with this first order. Ordered on a Saturday night and had the aus post shipping number Sunday morning. I paid for the express postage and had it in my hands by 11am Wednesday morning. Th... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Delivery to Tasmania was as expected due to the crackdown on cigarettes. I'd have rated 5 star had I recieved what I ordered. I recieved right brand wrong type. I will still refer friends to Durryduty... Mehr ansehen
Unternehmen hat geantwortet
Affordable products, easy transaction, super quick delivery, trustworthy. Couldn't be happier, have purchased from these guys x3 so far, will continue to do so, by far cheapest prices, and best servic... Mehr ansehen
Unternehmen hat geantwortet
Just received my package. Stoked with the team at Durrydutyfree. Great customer support from beginning to end. Fast delivery without issue. I'll be a return customer
4.7
Hervorragend
124 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Good to deal with great communication…
Good to deal with great communication and service 👍
25. Oktober 2026
Antwort von Durrydutyfree
Hi Mick,
Thanks for the awesome shoutout! Providing great service and clear communication is always our goal. Really appreciate your support and business! 🙌
Cheers,
DurryDutyFree Team
This delivery was a lot quicker than…
This delivery was a lot quicker than first , thank you
25. Oktober 2026
Antwort von Durrydutyfree
Hi Julie,
Thank you for the positive feedback! We're constantly working to optimize our processing speed, so we're thrilled to know this delivery was much faster for you. Enjoy your order! 😊
Warm regards,
DurryDutyFree Team
All good
Happy with the product, the communication at the start wasn't great but it came good and worked out.
25. Oktober 2026
Antwort von Durrydutyfree
Hi David,
Thank you for your honest feedback! We apologize for the rocky communication at the beginning, but we're really glad we could turn things around and make sure everything worked out smoothly for you. Thanks for your patience! 🙏
Best regards,
DurryDutyFree Team
Antwort von Durrydutyfree
Hi Gary,
Thanks a lot for taking the time to leave us a review! We're happy to hear you were pleased with our prices and fast shipping. Look forward to seeing you again! 👍
Cheers,
DurryDutyFree Team
I stuffed up my order
I stuffed up my order. instead of ordering 3 cartons I somehow managed to order 30. I contacted the customer service email and within 24hrs they had corrected my order and refunded the difference back into my account
25. Oktober 2026
Antwort von Durrydutyfree
Hi Brad,
Thank you for sharing your experience! Mistakes happen all the time, and we're just glad our customer service team could help sort that out and process your refund quickly. Really appreciate your feedback and support! 😊
Best regards,
DurryDutyFree Team
Affordable
Affordable products, easy transaction, super quick delivery, trustworthy. Couldn't be happier, have purchased from these guys x3 so far, will continue to do so, by far cheapest prices, and best service.
21. Oktober 2026
Bewertung ohne vorherige Einladung
Antwort von Durrydutyfree
Hi Dan,
Thanks for the shoutout and for being a repeat customer! Keeping prices affordable and delivery lightning-fast is what we aim for. We really appreciate your ongoing support! 🙌
Kind regards,
DurryDutyFree Team
Just received my first order
Just received my first order, great service fast delivery three days number one go to shop.
30. Oktober 2026
Bewertung ohne vorherige Einladung
Antwort von Durrydutyfree
Hi John,
Welcome aboard! We're thrilled to hear that your very first order arrived in just three days. Thanks for choosing us as your new go-to shop! 😃
Cheers,
DurryDutyFree Team
Fantastic service
Fantastic service. Fast postage,discrete packing. Trusted service.
Highly recommended. I will be back.
Thanyou..
30. Oktober 2026
Bewertung ohne vorherige Einladung
Antwort von Durrydutyfree
Hi Warwick,
Thank you for the stellar review and recommendation! We're super happy to hear that our fast delivery and discreet packaging hit the mark for you. Looking forward to your next visit! ⚡
Best regards,
DurryDutyFree Team
Great service
Quick, friendly and reliable service.
28. Oktober 2026
Bewertung ohne vorherige Einladung
Antwort von Durrydutyfree
Hi Michelle,
Thanks a lot for taking the time to leave us this wonderful feedback! We're glad we could provide a fast, friendly, and reliable shopping experience for you. 😊
Warm regards,
DurryDutyFree Team
Good reliable service and product
Got off to a bad start but it was rectified quickly and I have ordered 4 times since and couldn’t be happier with the product and service
28. Oktober 2026
Bewertung ohne vorherige Einladung
Antwort von Durrydutyfree
Hi Kerrod,
Thank you so much for your loyalty and for sharing your experience! We truly appreciate your understanding when we corrected that initial issue. Knowing we've earned your trust over four orders means everything to us! 😊
Best regards,
DurryDutyFree Team
Antwort von Durrydutyfree
Dear Bugle,
Thank you for your feedback and for choosing Durry Duty Free. We are glad to hear that everything went smoothly with your order.
We appreciate your support and hope to have the opportunity to serve you again soon. Please feel free to reach out if you ever need any assistance!
Best regards,
DurryDutyFree Team
Just received my 3rd order
Just received my 3rd order. Opted for express post this time as postage to Tassie can be a bit slower. Genuine product and fast delivery with excellent customer service email follow ups. Thank you once again! Very happy customer. I’ll be back for sure 😊
23. Oktober 2026
Bewertung ohne vorherige Einladung
Antwort von Durrydutyfree
Dear Leesa,
Thank you so much for your wonderful review and for your continued loyalty to Durry Duty Free! We are thrilled to know that your third order arrived promptly via express post and that you are pleased with our product authenticity, shipping speed, and customer service.
Knowing that our customers are happy with their experience means the world to our team. Thank you again for your trust and support. We look forward to assisting you with your next order!
Warmest regards,
DurryDutyFree Team
Antwort von Durrydutyfree
Dear Josh,
Thank you for taking the time to rate us and for sharing your feedback. We are delighted to hear that you were satisfied with our delivery service.
Providing swift and reliable shipping to our customers is always our top priority. We truly appreciate your support and look forward to serving you again in the future.
Best regards,
DurryDutyFree Team
I was sceptical at first
I was sceptical at first when I came across the site. Ordered the dunhill blues not knowing if they’d turn up or not, they arrived within 3 days! The cigs are truly authentic, no chop chop or scam! I hope this site stays around. Thanks 👍
20. Oktober 2026
Bewertung ohne vorherige Einladung
Antwort von Durrydutyfree
Dear Customer,
Thank you so much for taking the time to leave such a wonderful and honest review!
We completely understand that trying a new site for the first time can make anyone hesitant.
We are thrilled to hear that your Dunhill Blues arrived in just 3 days and that you are 100% satisfied with our authentic quality and fast delivery.
Your trust and support mean the absolute world to us, and we are here for the long run! We look forward to serving you again soon.
Warm regards,
DurryDutyFree Team
Once again quality durries delivered no…
Once again quality durries delivered no worries 👍
21. Oktober 2026
Bewertung ohne vorherige Einladung
Antwort von Durrydutyfree
Dear Chris,
Thank you so much for your continued trust and for taking the time to leave us another great review! We are thrilled to know that you are consistently happy with our product quality and service.
Your ongoing support means the world to our team. We look forward to serving you again soon!
Warm regards,
DurryDutyFree Team
Supper quick delivery
Supper quick delivery. Great customer service. Informed all the way from purchasing to arrival. Product as described
30. September 2026
Antwort von Durrydutyfree
Dear Leanne,
Thank you so much for such a wonderful and detailed review! We are delighted to hear that you enjoyed our fast delivery, clear order updates, and helpful customer service.
Keeping our customers informed every step of the way is top priority for us, and we are glad it made your shopping experience great. We look forward to welcoming you back!
Best regards,
DurryDutyFree Team
Great price and such early delivery
Great price and such early delivery
I will definitely be using this company again
20. Oktober 2026
Bewertung ohne vorherige Einladung
Antwort von Durrydutyfree
Dear Julie,
Thank you so much for taking the time to leave us a 5-star review! We are delighted to hear that you were pleased with our prices and early delivery.
Knowing that you plan to shop with us again means a lot to our team. We look forward to serving you again in the near future!
Warm regards,
DurryDutyFree Team
One product out of stock
One product out of stock. Kept me covered with sending 3/4 and sending it as soon when available! Thank you ✅👍🏼
30. September 2026
Antwort von Durrydutyfree
Hello,
Thank you very much for your feedback and for your kind understanding regarding the temporary stock status.
We always aim to minimize any wait time by dispatching available items right away while arranging the remaining stock as quickly as possible. We truly appreciate your patience and support!
Best regards,
DurryDutyFree Team
Antwort von Durrydutyfree
Hello,
Thank you for sharing your review with us! We are glad to know that you were happy with our competitive prices and efficient delivery service.
We truly appreciate your feedback and hope to provide you with a 5-star experience on your next order. Please feel free to reach out anytime if you need assistance!
Best regards,
DurryDutyFree Team
Antwort von Durrydutyfree
Hi Teresa,
Thank you so much for choosing us for your first order! We're thrilled to hear that you had an excellent experience with our service and communication. We truly appreciate your support and look forward to serving you again soon!
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.