A premium product with first class support from start to finish. Personal calls with genuine sympathy (and solutions) to ensure everything was ok after DPL delivery mishap. The dubpod is an absolut... Mehr ansehen
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Das sagen Bewerter
Product arrived pretty quickly, although I didn't check exactly the date of order and despatch.
After sales was unfortunately a poor experience for me. A faulty awning was exchanged after photo's were forwarded without question, which initially was great, however I had to wait afterwards for ap... Mehr ansehen
Unternehmen hat geantwortet
Great service! We’d already seen a Dubpod at a festival, but wanted to know how to connect to my van. Jo was very patient (I emailed a lot!) she offered lots of advice about their products and was hap... Mehr ansehen
Unternehmensdetails
Kontaktinformationen
Unit 5F Western Road, Old Dalby Trading Estate, Old Dalby , LE143NJ, Leicestershire , Vereinigtes Königreich
- 0115 8966797
- Hello@dubpod.co.uk
- dubpod.co.uk
Das haben sich andere Leute angesehen
Great Company
Brilliant service. Speedy delivery. Communication was above and beyond expectations. Thank you 😊
Product arrived pretty quickly
Product arrived pretty quickly, although I didn't check exactly the date of order and despatch.
Had to chase my refund
After sales was unfortunately a poor experience for me. A faulty awning was exchanged after photo's were forwarded without question, which initially was great, however I had to wait afterwards for approximately 10 days to receive my refund which I was concerned about in the end and had to email Dubpod several times, could have been an admin error, either way I had to chase my money. On a positive note, the pre sales communication was good and I think that the concept of the T2 Awning is great, it needs to evolve a little further for me though, the clear windows should be on the outside rather than the van side, a larger reinforced pole patch on the ground sheet is required, try to do something better with the awning to the van attachment design - rib is fine but we had a lot of water build up on the excess material hanging down, this could have been me but I do feel a better design could be a game changer.
I would not purchase the same design again, I feel design could be improved and the QC was my reason for returning product. With this in mind I would buy from Dubpod again, if the points above are designed out and a MK2 is on sale next season.

Antwort von Dubpod
Efficient service great products
Very nice and helpful good experience…
Very nice and helpful good experience all round 👍
Great price quick delivery
Parts at half the price of other retailers and quick free safely packaged delivery, deserves a five star review.
Absolutely love the new bell tent…
Absolutely love the new bell tent awning , amazing , had a trial run last weekend , and it was amazing .
Dubpod were quick and efficient both…
Dubpod were quick and efficient both online and on the phone. They did what they said they would do when they said they would do it, with just the right degree of courtesy and interest.
Perfect
Perfect ! Had the item I wanted at a competitive price. Delivery was super fast .Great company to deal with.Thank you .
Excellent service
Delivery was very prompt. The dubpod its self is excellent quality. Just what we were after. Just wish the inner were available and they would make a carpet/flooring option which fits
Arrived very quickly & well packed
Arrived very quickly & well packed. Looks amazing in our tent! Thank you
Great service - thanks :)
Great service, friendly and went to extra lengths to ship my order fast. Cheers!
Absolutely thrilled with my order
Absolutely thrilled with my order! Arrived really quickly, just what I wanted, in fact I've already ordered another one as a gift.
Thank you, 1st class service & product
Very helpful and will answer every…
Very helpful and will answer every question put in front of them
A premium product with first class support
A premium product with first class support from start to finish. Personal calls with genuine sympathy (and solutions) to ensure everything was ok after DPL delivery mishap. The dubpod is an absolute must for camping enthusiasts who wish to progress from the typical awning.
Space 5/5 Visual appearance 5/5 Time to set up 5/5 Weight 4/5 but this is distributed over 2 bags.
5 star customer service
We placed an order which we needed promptly and Dubpod provided amazing customer service which enabled us to receive the order sooner than usual.
Their communication was excellent and we could not fault anything about the whole process.
We would highly recommend Dubpod.
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