यह ड्राइव असिस्ट वाले बहुत ही घटिया सर्विस देते हैं यह अपने ड्राइवर को रिव्यू दिलाने के लिए 50-50 सो रुपए देते हैं पर ड्राइवर कस्टमर को बोलता है रिव्यू डालो सर वह खुद उनका फोन लेकर रिव्यू डालता है और... Mehr ansehen
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Das sagen Bewerter
Very convenient to book the driver. I was assigned Sandeep Yadav for my ride on 10 May 2026. Sandeep arrived well in time smartly dressed and very presentable. Issue of OTP was smartly resolved. Serv... Mehr ansehen
Unternehmen hat geantwortet
I am moving around Delhi and surrounding areas peacefully with the help of Drive Assist for the last 3to 4 year's approximately . I feel extremely comfortable once it is booked and never faced any kin... Mehr ansehen
Unternehmen hat geantwortet
I’ve been a Drive assist customer for over 3 years and I’ve availed of their driver service and car + driver service over 2 dozen times. Other than a minor navigational glitch here and there the exper... Mehr ansehen
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Unternehmensdetails
Vom Unternehmen geschrieben
Drive Assist is India’s first largest mobility platform which gives the facility to provide on call Driver and Taxi Services on one single platform across various cities like Delhi NCR, Noida, Gurgoan, Ghaziabad, Faridabad, and Chandigarh. The Drive Assist offers mobility solutions by connecting customers to drivers and a wide category of taxis like Hatchback, SUV, Sedan, Luxury, etc. enabling convenience and transparency for hundreds of millions of consumers and thousands of driver-partners.
Kontaktinformationen
Sector 31, 122003, Gurgaon, Indien
- +91-9582901494
- booking@driveassists.com
- driveassists.com
4.0
Gut
136 Bewertungen
Hat 46 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
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Das haben sich andere Leute angesehen
यह ड्राइव असिस्ट वाले बहुत ही घटिया…
यह ड्राइव असिस्ट वाले बहुत ही घटिया सर्विस देते हैं यह अपने ड्राइवर को रिव्यू दिलाने के लिए 50-50 सो रुपए देते हैं पर ड्राइवर कस्टमर को बोलता है रिव्यू डालो सर वह खुद उनका फोन लेकर रिव्यू डालता है और उनके पास एक भी वेरीफाइड ड्राइवर नहीं हैं और यह ड्राइवर हायरिंग प्रोसेस भी बहुत ही गंदा है यह सिर्फ फोन पर ही ड्राइवर हायर कर लेते हैं नहीं कोई ऑफिस पर बुलाते हैं नहीं डॉक्यूमेंट वेरीफाई करते हैं और ना ही ड्राइवर का ड्राइविंग टेस्ट लेते हैं और उनकी वेबसाइट पर जितने भी रिव्यू है सारे फेक है इनके रिव्यू में कोई भाई फंस
मत जाना
19. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Drive Assist
We have thoroughly reviewed this claim and could not find any record of this person using our driver service. No booking, payment, or trip history exists under the details provided.
We believe this review may not reflect a genuine customer experience and have requested verification through Trustpilot. If the reviewer has actually used our service, we invite them to contact us with valid booking details so we can address the matter appropriately.
Very nice behaviour
Very nice behaviour. Nice driving. Had a great time
15. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Drive Assist
Thanks for sharing your feedback and taking service from Drive Assist.
Very convenient to book the driver
Very convenient to book the driver. I was assigned Sandeep Yadav for my ride on 10 May 2026. Sandeep arrived well in time smartly dressed and very presentable. Issue of OTP was smartly resolved. Services were punctual and professional.
10. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Drive Assist
Thank you for your valuable feedback! We’re glad to hear that you found the driver booking process convenient and easy. Our team always strives to provide a smooth and hassle-free experience for our customers. We look forward to serving you again soon!
Drive Assist – Smooth Booking, Mixed Road Experience
I recently used Drive Assist for a 3-day outstation trip to a hill station. My experience was a mix of professional coordination and some on-the-ground friction. Here is a detailed breakdown:
The Booking & Logistics:
The booking process was very efficient. I booked only 4 hours before departure, and the team managed to confirm everything quickly. The transparency regarding the base fare (₹1200 per day) was appreciated. I paid a ₹1000 advance to the company and the balance directly to the driver.
The Drive & Local Expertise:
Since I was heading to a hill station, I specifically requested a driver familiar with the terrain. Although the first assigned driver was cancelled, the company assured me the replacement knew the route. However, this wasn’t the case—the driver was not familiar with the location at all. His driving skills were "okay," but not the level of expertise you expect for mountain roads.
Key Areas for Improvement:
• Internal Payment Conflicts: There seemed to be a disconnect between the company and the driver regarding their pay. The driver mentioned being underpaid by the agency, which created an awkward atmosphere during the trip. This is a professional matter that should not involve the client.
• Food and Lodging Policy: The company charges ₹600 per day for the driver's food/lodging if not provided by the guest. While this is a fair policy—drivers are human beings and deserve proper rest—it needs to be communicated very clearly to avoid "choosy" or demanding behavior on the road.
• Driver Assignment: It truly felt like "luck of the draw." While the driver arrived on time, the lack of route knowledge was a significant drawback for a long-distance trip.
Final Verdict:
Drive Assist is great for last-minute bookings and prompt service. However, if you are going to a specific or difficult terrain, be prepared to guide the driver yourself. I hope the company settles their internal payment issues so it doesn’t impact the customer experience.
9. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Drive Assist
Thank you for sharing your experience and for appreciating our prompt service and support with last-minute bookings. We’re glad we could assist you when needed.
We also appreciate your constructive feedback regarding specific routes and difficult terrain. We continuously work on improving driver familiarity and training to ensure a smoother experience for our customers in all travel conditions.
Regarding your concern, we take such matters seriously and are constantly working to strengthen our operational processes to maintain a seamless customer experience.
Your feedback helps us improve, and we truly value your support.
Antwort von Drive Assist
Thanks for taking service from Drive Assist and sharing your valuable feedback.
The services were good and the…
The services were good and the chauffeur Mr Amit Garg was very polite and professional ,despite there was a fault in car,he ensured to correct it and we reached safely.
5. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Drive Assist
Thank you for your valuable feedback! We’re pleased to hear that you were satisfied with our service and truly appreciate your kind words for Mr. Amit Garg.
His professionalism, polite nature, and commitment to ensuring your safety reflect the standards we strive to maintain for every customer. We also appreciate your understanding regarding the car issue, and we’re glad the situation was handled promptly and you reached safely.
We look forward to serving you again in the future!
Mr Joginder Ji behavior is very Good…
Mr Joginder Ji behavior is very Good and soft spoken. His driving is very good. I will recommend him in next time also.
22. April 2026
Bewertung ohne vorherige Einladung
Antwort von Drive Assist
Thank you so much for your wonderful feedback! We’re delighted to hear that you had a pleasant experience with Joginder driver. His soft-spoken nature and excellent driving skills truly reflect the quality of service we aim to provide.
We appreciate your recommendation and look forward to serving you again on your next trip!
1- Driver was unprofessional- even…
1- Driver was unprofessional- even after telling him to drive slowly he was driving fast aggressively
2- When we were all sleeping in the car …the driver just raised the volume of songs just because his fav song came
12. April 2026
Bewertung ohne vorherige Einladung
Antwort von Drive Assist
Thank you for sharing your feedback. We sincerely apologize for the experience you had during your journey.
Customer safety and comfort are extremely important to us, and we regret that the driver’s behavior did not meet your expectations. Driving aggressively after being requested to slow down is not acceptable, and we understand how uncomfortable this must have made you feel.
We also apologize for the disturbance caused by the loud music while passengers were resting. Professionalism and consideration toward customer comfort are standards we expect from all our drivers.
Please be assured that we are taking your feedback seriously and will address these concerns with the driver to help prevent such incidents in the future. We appreciate you bringing this to our attention and hope to have the opportunity to serve you better next time.
In this company totally unprofessional…
In this company totally unprofessional people and chor log kaam krtey h esh company mey don't have talking sence in this company.. booked for outstation and 1hour delay for ready even reached drop location one hour before they charges extra .. ediot h sb eshmey.
12. April 2026
Bewertung ohne vorherige Einladung
Driver was really good
Driver was really good, well mannered.
I really recommend driver assist drivers for your joyful ride.
9. April 2026
Bewertung ohne vorherige Einladung
Antwort von Drive Assist
Thank you for your kind words and recommendation! We’re delighted to hear that you had a great experience with our driver and found them well-mannered and professional.
At Driver Assist, we always strive to make every journey safe, comfortable, and enjoyable for our customers. Your support and trust mean a lot to us.
We look forward to serving you again on your future rides!
Overcharging, No transparency in pricing and rude staff
After the end of trip asked me to pay extra 400 for driver's accomodation even though he spent the night in my car.
Given that I booked the driver from 6pm - 6 pm next day and my trip ended 2:30 pm itself.
They charged me for 2 days.
The staff was rude and even threatened me .
I would recommend not book driver from here
11. April 2026
Bewertung ohne vorherige Einladung
Antwort von Drive Assist
Thank you for sharing your feedback. We regret that you were dissatisfied with your experience.
However, we would like to clarify that all pricing details, duty hours, accommodation policy, and applicable charges were clearly communicated and agreed upon before the booking was confirmed. The booking duration in your case was calculated as per the selected service time slot and our standard billing policy.
Regarding the driver accommodation charges, these are part of our terms and conditions for outstation or extended bookings and are communicated in advance to ensure transparency for both customers and drivers.
We also take concerns regarding staff behavior seriously. At the same time, we believe respectful communication from all sides is important while resolving any disputes.
We continuously strive to provide fair, transparent, and professional service to all our customers and appreciate your feedback.
The company delivered what it promised. The response was quick, to the point, and trustworthy. The car pilot provided by the company, was extremely good, sincere, cooperative and highly skilled.
Being quite new in NCR, I approached them to provide services of a driver for three days and two nights. The services were extremely good, and therefore, the company can be trusted by any one, even by a new person in the NCR. The behaviour and sincerity of driver were praiseworthy.
31. März 2026
Bewertung ohne vorherige Einladung
Antwort von Drive Assist
Thank you so much for your 5-star rating! ⭐
We’re glad you’re enjoying the app. Your support motivates us to keep improving and delivering a great experience. 🚀
Happy riding!
Must take Service
Service was smooth from the time of booking. The driver, Chandan was well behaved, experienced and cooperative. The payment process was transparent and hassle free. Will recommend to book their service for sure
27. März 2026
Bewertung ohne vorherige Einladung
Antwort von Drive Assist
Thank you so much for your 5-star rating! ⭐
We’re glad you’re enjoying the app. Your support motivates us to keep improving and delivering a great experience. 🚀
Happy riding!
Not trustworthy, pathetic experience
Not trustworthy, pathetic experience; i overpaid the driver by mistake and for 500-600rs he lied. How can you trust handing over so expensive car and the valuables inside to such people.
25. März 2026
Bewertung ohne vorherige Einladung
Great customer service
Great customer service , easy Booking, Driver on time, good driver , courteous . All together good service
25. März 2026
Bewertung ohne vorherige Einladung
Antwort von Drive Assist
Thank you so much for your 5-star rating! ⭐
We’re glad you’re enjoying the app. Your support motivates us to keep improving and delivering a great experience. 🚀
Happy riding!
Good service
22. März 2026
Bewertung ohne vorherige Einladung
Antwort von Drive Assist
Thank you for your feedback and support! ⭐
We’re happy to hear you liked the app. We’ll keep working on your suggestions to make it even better.
Thanks for being with us! 🙌
Reliable service
Reliable service
Responsive and do not leave you in a lurch
Good team and no hidden issues
20. März 2026
Bewertung ohne vorherige Einladung
Antwort von Drive Assist
Thank you for your feedback and support! ⭐
We’re happy to hear you liked the app. We’ll keep working on your suggestions to make it even better.
Thanks for being with us! 🙌
Very good experience with the company
Very good experience with the company. Joginder is very polite and helping. We extended our stay without pre information. But that too was taken care of. Will definitely recommend for a peaceful journey.
19. März 2026
Bewertung ohne vorherige Einladung
Antwort von Drive Assist
Thank you so much for your 5-star rating! ⭐
We’re glad you’re enjoying the app. Your support motivates us to keep improving and delivering a great experience. 🚀
Happy riding!
Great experience
Great experience - timely reporting of trained drivers
14. März 2026
Bewertung ohne vorherige Einladung
Antwort von Drive Assist
Thank you so much for your 5-star rating! ⭐
We’re glad you’re enjoying the app. Your support motivates us to keep improving and delivering a great experience. 🚀
Happy riding!
Very efficient and polite drivers.
Very efficient and polite drivers.. Available at a very short notice also.. Keep up the good work.. Thank you 🙏
10. März 2026
Bewertung ohne vorherige Einladung
Antwort von Drive Assist
Thank you so much for your 5-star rating! ⭐
We’re glad you’re enjoying the app. Your support motivates us to keep improving and delivering a great experience. 🚀
Happy riding!
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