Banner for Drive

Drive Bewertungen 

2'169
•
TrustScore 3.5 von 5

3.6

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 1 von 5 Sternen

Drive took over "Honest John", an invaluable, independent, real world database of motoring feedback back on pretty much every popular production car in the last 25+ years. Real world mpg, owner fee... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

This is the first time I've bought a car online and was initially very sceptical. However Heycar have made the whole process as easy and risk free as possible. Had great help from Henor in sales and t... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Bought a used car through heycar and got £200 cashback and free delivery that was ~380 miles; door to door. Henor Ajeti is great, responds fast, concisely and professionally and kept the purcha... Mehr ansehen

Bewertet mit 5 von 5 Sternen

I am delighted to say I had a really good experience with the team at Heycar. Hanor and Tilly were very professional and any issues I thought I had were sorted instantly. All in all a good experienc... Mehr ansehen

Unternehmensdetails

  1. Autohändler

Über Drive

Vom Unternehmen geschrieben

A better way to get moving

Drive is the new name for heycar. We’re building on the excellent customer reputation heycar earned, with the same commitment to making it easier and more reassuring to find your next vehicle.

Getting on the road looks different for everyone.

Some people want to buy a used car outright. Others prefer leasing because it suits how their life works right now. What's right for one person won't be right for the next, and that's fine. Circumstances change, priorities shift.

The hard part is usually making sense of all the options out there. That's what Drive is for. Drive is a digital marketplace that brings different ways of getting on the road into one place. You can explore a wide range of Volkswagen Group vehicles and funding options, see what's available, compare what actually matters to you, and make a decision that feels right.

With Drive you can:

  • Browse thousands of approved used vehicles from Volkswagen Group and other authorised retailers.

  • Explore new leasing offers alongside used cars.

  • Compare buying, leasing and finance options to understand what best fits your budget.

  • Read expert reviews, buying guides and helpful advice to support your decision.

  • Move forward with confidence, knowing every vehicle is warranty-backed and supplied through approved retailers.

Finding your next car should feel exciting, not exhausting. That's why we've built something simple and easy to navigate, designed around how real people actually go about this. No pressure. No unnecessary complexity. Just the support you need to move with confidence.

Confidence backed by expertise

Trust matters when you're making a decision like this.

Drive is brought to the UK exclusively by Volkswagen Financial Services, working hand in hand with Volkswagen Group's approved retailer network. Together that's decades of experience helping people get on the road - and a network that knows the Volkswagen Group brands inside out.

It means every vehicle comes from a source that understands these cars, with finance options provided through Volkswagen Financial Services - bringing consistency, transparency and confidence to the whole experience.

Behind the simplicity of Drive is a strong foundation of expertise: warranty-backed vehicles, approved retailers and expert reviews and guides written by people who know these cars, there to guide your decisions from first search through to ownership.


Kontaktinformationen

3.6

Akzeptabel

TrustScore 3.5 von 5

2169 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Keine aktuellen Aufzeichnungen über Bewertungseinladungen

Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.

Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

3.6

Alle Bewertungen

(2'169)

16 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 1 von 5 Sternen

Utterly incompetent

Ordered a car on October 26th.
Paid deposit on October 28th - Finance Approved on October 28th.
Car promised as soon as possible.
November 11th still waiting for a delivery date and it's impossible to find out what is happening because they never pick up the telephone, respond to emails or call people.

Heck the main reason I'm writing this is in the hope that someone at Heycar sees this and gives me a call to tell me what is going on..

11. November 2024
Bewertung ohne vorherige Einladung
Bewertet mit 3 von 5 Sternen

Great except Reading Audi cancelled the…

Great except Reading Audi cancelled the appointment because they did not have the car on site for me to test drive even though they had a week before the appointment. Professionally they are brilliant with follow up emails and contacting me to ensure they could help me but because they did not have a car for me the professionalism was electronic and telephones only, shame

3. November 2024
Bewertet mit 1 von 5 Sternen

No way to connected, feel scammed!

I sincerely doubt all the good reviews are the company paid to fake reviews.
based on my experience in the last a few days, it is really making me wonder if they are a scam company.
Last Saturday we found the car and paid £99, then today, we rang their two numbers 02039361257 and 03308083819 hundreds times only got through once. The guy said would ring back, but Never! Then we tried to ring both numbers never gone through. Even could not get to connected.
We are going to get from other places, don't know if we can get our £99 back.....

2. November 2024
Bewertung ohne vorherige Einladung
Drive-Logo

Antwort von Drive

Dear customer, thank you for your review. I am sorry to hear of your experience and no call back regarding the deposit refund. Please be advised we have reached out to you via email for some details and look forward to getting this sorted for you as soon as possible.

Bewertet mit 5 von 5 Sternen

A very positive experience.

The whole process was carried out with the minimum of fuss. Plenty of information was provided by the company representatives. All email enquiries were answered swiftly.
This was the first occasion on which I have purchased a car on-line and it proved to be very easy in spite of my anxieties.

2. November 2024
Bewertet mit 1 von 5 Sternen

Hey car have Ford bedford selling a red…

Hey car have Ford bedford selling a red Audi convertible VO69JYR, Ford bedford who are owned by pendraggon tried there best to scam me and I found out this car Has been in sone kind of collision, pain work is off and they failed to let my car inspecter take it for a test drive, but they lied and failed to show me the otherside of the car on the videos they provided for me, Heycar take this company off, I will sue them for what they have done.

31. Oktober 2024
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Customer service second to none

The purchasing of a car was nice and easy, I ended up sending my car back because of some issues but the customer service was second to none, Joanne in customer services made sure to keep in touch all the way through and answered any queries swiftly. I would definitely buy from Hey Car again.

24. September 2024
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Brilliant customer service

I was a little sceptical to try a new firm, but I have been incredibly impressed by HeyCar's service. The car was delivered on time, with plenty of communication on progress. Unfortunately, do to an issue with the car (due to the dealer, outside of HeyCar's control), we had to return the car. The car was collected and we were fully refunded immediately. Joanne, from HeyCar, was so helpful and efficient throughout the entire process.

8. Oktober 2024
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Great experience buying my car from…amazing experience

Great experience buying my car from heycar. As soon as proceedings started Henor starting engaging with me keeping me up to date on all the progress. Once the payments had all been completed Isabel took over and was a true professional answering every question and reassuring me. Finally the car arrived and I have to say I was more than happy with it. Fantastic savings on the car free delivery even though the car was 200+ miles away.
Couldn’t be happier and more than satisfied with Henor and Isabel for the work communications they gave. Fantastic job all around.

25. Oktober 2024
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

When it goes wrong…

From their high number of positive reviews they must get it right most of the time, however when it goes wrong they struggle to put things right in a timely fashion and when that involves thousands of pounds, are you prepared to take that risk? When 6% of reviewers give them the lowest possible score and they are handling thousands of pounds of your money, are you prepared to use a company you can’t trust?
As others have reported the sale appeared to be progressing smoothly, I had paid the deposit and the balance for the car only to be told 48 hours later, despite having conformation from Harkaran Heer that he had spoken to the dealer, that the car had been sold to someone else. I understand mistakes happen but the measure of a good company is how they sort the problem. To be told repeatedly that it would take between 3 and 5 business days for the money to be returned is frankly not good enough. The sales team work hard 7 days a week and will happily phone and chase leads on Saturdays and Sundays, the other departments clearly don’t work the same way and are very difficult to speak to.
I would expect a good company to be bending over backwards to return money that doesn’t belong to them.

28. Oktober 2024
Bewertung ohne vorherige Einladung

So funktioniert Trustpilot

Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.

Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.

Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.

Hier ​finden Sie 8 Tipps für das Schreiben von Bewertungen.

Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.

Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.

Erfahren Sie mehr