I am still waiting for my samples since last September. I paid for the artwork and when I went to place the order I could not find the mock up that I was have supposed to received in stead of the sa... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Hello, We loved working with y'all. The only frustrating part was actually trying to order. Due to the limited global stock, our options were limited. However, even after picking different option... Mehr ansehen
Unternehmen hat geantwortet
We were in a hurry to order cups for a charity golf outing with a logo that we had designed using powerpoint. The Drinkbranders.com team helped us pick a quick order insulated cup, redid the logo pro... Mehr ansehen
Unternehmen hat geantwortet
I cannot express how happy and thankful I am to have worked with the Drinkbranders team on a branded water bottle project. I needed a quick-turn project done, as I had a local vendor back out on me.... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
DrinkBranders has your back! We love helping people and their brands succeed in the world of promotional drinkware. We’re known for our excellent customer service with knowledgeable people you can actually talk to. We offer quality products, your own Dedicated Graphic Designer and personal Custom Drinkware Expert. We’ll guide you every step of the way, from concept to delivery.
Kontaktinformationen
Vereinigte Staaten
- drinkbranders.com
3.3
Akzeptabel
212 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 11 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Antwort von drinkbranders.com
Hello Elisabeth! Thank you so much for your great review! Serving our customers well is our #1 goal and we are so happy you had a great experience. We hope to work with you again soon!
Drink Branders were wonderful to work…
Drink Branders were wonderful to work with! They fulfilled my large order and request quickly and efficiently.
4. April 2022
Antwort von drinkbranders.com
Thank you, Chala! We really appreciate you taking the time to review us and are so glad you had a great experience!
Great Customer Service!
We had a tight timeline and you delivered early! The cups are fantastic and I couldn't be happier. Thank you!
31. März 2022
Antwort von drinkbranders.com
Thank you for your great review, Jennifer! We are so glad you love your cups! Our happy customers are everything to us! Would love to work with you again SOON :)
Teton Science Schools H2Go Cable
The water bottles looked great! It was a little inconvenient that I did not get a notice that the bottle was shipped, or an estimated time of arrival. This would have helped me plan out storage and be a little more prepared. Thanks!
31. März 2022
Antwort von drinkbranders.com
Thank you for your review, Jason. We are so glad that you loved how your drinkware turned out! Our shipment notifications do go out and it is possible that went to your spam. Sorry that made you feel we deserved a 3 star review regardless and that it hindered your ability to prepare for their arrival. We hope to work with you again so we can show you a better experience!
Antwort von drinkbranders.com
Thank you so much for your review, Leigh. Makes us happy having happy customers :) We hope to work with you again soon!
Great service
Great service. On time delivery. And the bottles looked great! Will definitely use again in the future.
22. Februar 2022
Antwort von drinkbranders.com
Thank you for taking the time to write a review, Jake! We are so glad you were happy with your order. We'd love to see a photo if you wouldn't mind emailing one or posting to our facebook or Instagram page :-) Hope to work with you again soon!
Awesome products and service
Awesome products and service! Will definitely order from Drinkbranders again!
1. Februar 2022
Antwort von drinkbranders.com
Thank you so much for your review, Renee! Can't wait to work with you again :-)
Excellent customer service and a…
Excellent customer service and a beautiful product! I would HIGHLY recommend.
1. Februar 2022
Antwort von drinkbranders.com
Thank you so much, Elizabeth! We would love a photo of your finished product if you wouldn't mind emailing or posting to our facebook or instagram page! We really appreciate your business!
Excellent customer service
Excellent customer service! From the initial design to the final execution (shipping and follow up), every employee I spoke with was most helpful and patient! They responded to my emails efficiently and all communication was smooth. The finished product looked great and I would definitely purchase from Drink Branders again!
28. Januar 2022
Antwort von drinkbranders.com
Thank you so much for your review, Kristin! We hope to work with you again SOON :-) Very glad you had a great experience with us as serving our customers well means everything!
Rick and team are great to work with…
Rick and team are great to work with and very responsive!
20. Januar 2022
Antwort von drinkbranders.com
Thank you, Kate! We appreciate you taking the time to post a review and are so glad that your experience was a positive one. We hope to work with you again soon!
Amazing Company, Never a problem
Worked with Rick and Terri. The Communication was amazing, always got right back to me. The art came out perfectly and everything looks great! I have placed quite a few orders through DrinkBranders now and i never have any problems.
11. Januar 2022
Antwort von drinkbranders.com
Hi Chuck! Thank you so much for being a loyal customer. We sincerely appreciate your business and are very happy you keep having good experiences with us. Serving our customers well is everything to us so thank you for taking the time to let us know! We look forward to hopefully working with you again very soon :-)
I was happy they had the thick foam…
I was happy they had the thick foam koozies. The graphic designer went through several iterations with us. When they sent proofs they showed how the design would look on the koozie in the ink color we chose. No complaints at all.
8. Januar 2022
Antwort von drinkbranders.com
Thank you for your review, Paul! We'd love to see how the turned out if you'd like to share a pic on our insta or facebook page :-) We really appreciate your business and that you took the time to write a review. Thanks again!
Drinkbranders was a fantastic company…
Drinkbranders was a fantastic company to work with. They sent me a mock up of my design within 24 hours and I quickly had my order within 2 weeks. All the staff were great to work with. Prices were reasonable and my products turned out fabulous! My customers loved their gifts.
21. Dezember 2021
Antwort von drinkbranders.com
Thank you so much for taking the time to write this review, Jessica! We are so happy that you had a great experience and hope to work with you again soon! We'd love to see a photo of your finished product if you'd like to share to any of our social media pages :-) We appreciate your business!
Great Products and Quality
20. Dezember 2021
Antwort von drinkbranders.com
Thank you so much for your review, Cici! We are so happy you were pleased with your product and quality. Your business is sincerely appreciated!
Beautiful product
Customer service was fantastic from everyone I worked with. My one suggestion, it took a lot of time to narrow down what products were in stock which delayed my order. I wish the website could’ve been updated as to what was in/out of stock so I wasn’t having mock ups done on items that could not be ordered.
17. Dezember 2021
Antwort von drinkbranders.com
Thank you for your review and your order, Hayley! We are happy to hear that you were pleased with your service. We absolutely agree that stock issues are a VERY frustrating challenge right now. Because of the constant and daily changes and supply issues due to Covid, (still!) it's simply not possible to update our website with the hundreds of items and colors that we carry. We are continually looking for a solution for this and do our best to work with our customers 1-on-1 to alleviate as much of that stress as possible. We appreciate your business and hope as much as anyone that these issues can be resolved ASAP!
Easy Process, Good Communication
The process was great, lots of good communication and quick responses, even for my small store. The bottles look great, too. The only thing I wasn't pumped about was the plastic wrapping on each individual bottle. I'm sure it has a purpose in protecting the bottles, but it seems like unnecessary plastic waste. I'd like to see a better packaging solution that limits the plastic trash.
16. Dezember 2021
Antwort von drinkbranders.com
Thank you for your order and for your review, Emily! We are very happy to hear that you had a good experience and are pleased with your final product! :-)
Yes, the plastic wrapping is to protect your bottles during shipping and ensue perfect imprint upon arrival. We absolutely hear you on the plastic concerns and hope to have an alternative material option for the covers in the near future. The environment matters very much to us as well. It's actually how we got into the business of selling reusable drinkware in the first place--to help eliminate the use of one-time plastic waterbottles. Thank you again for your order and your review as well as your concerns. We will take them to heart. Take care!
Amazing Product and Impeccable Customer Service
Rick and Natalie were such a pleasure to work with! Between the two of them, I was able to quickly see a digital mock-up of the product I wanted with our brand name, and we had clear communication with each other from start to finish regarding expectations for quality and shipping/delivery. I didn't need the product in any sort of hurry, so it took about 6 weeks to arrive, but they do have the option to ship sooner if one desires. I HIGHLY recommend the Palermo thermoses! I requested a sample to make sure it was something I would be proud to give to new residents as a move-in gift and I'd be hard pressed to say I'm the least bit disappointed. These thermoses are perfect. I will, without a doubt, be ordering more in the future and am happy to give Drink Branders my business. Thank you so much!
15. Dezember 2021
Antwort von drinkbranders.com
Jacki, thank you so much for the kind review. We are very proud of our team and are so glad you had a great experience. Your business is VERY much appreciated, especially during these uncertain times. Can't wait to work with you again in the future! Would love to see a picture of your final product if you'd like to post on our facebook or instagram :-) Thanks again!
Great support
Great support, communication. This is my second big order with Drinkbranders. Thanks for all of your help!
14. Dezember 2021
Antwort von drinkbranders.com
Thank you for coming back, Andrew! We sincerely appreciate your business and that you took the time to write a review. Looking forward to continuing this working relationship :-)
Customer service was amazing
Customer service was amazing, great communication, shipped quickly. Couldn't have asked for a better experience. Highly recommend.
13. Dezember 2021
Antwort von drinkbranders.com
Thank you so much for your review, Kevin!
During this especially difficult time for businesses in the world of Covid, this means the world. We appreciate your order very much and hope to work with you again soon!
Antwort von drinkbranders.com
Thank you so much for your review, Amanda! We started this company with "serving our customers well" at the forefront of everything and really appreciate when that's noticed. We hope to work with you again soon!
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.