The repair to my Air 2S gave it a new life after crashing due to the battery separation during flight. I didn’t think you could repair it for the more than a reasonable price but it flies once aga... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
I first bought my DJI Mini 5 Pro from this store. I needed to talk to the staff as I had a hiccup at some point, and it was resolved quickly. Subsequently I ordered an extra battery, and finally retur... Mehr ansehen
Unternehmen hat geantwortet
I had a wonderful experience when visiting the store regarding issues with my DJI Mini 2. That had an expired warranty. One would assume there are no options, right? However, after one phone call... Mehr ansehen
From the first time I visited the store front, I was given recommendations and guidance. The first staff member did not feel comfortable, knowing there was someone who could help me better. They didn’... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
Located in Canada and the USA, DrDrone is a Canadian DJI Authorized Retail Store with a focus on technical support from leading industry experts. We take pride in giving each and every one of our customers industry-leading expertise about all the products we carry. We offer a wide variety of both consumer and professional drones for applications that vary from photography to law enforcement to search and rescue. In addition to our retail drones, the engineers at DrDrone can also build custom drones to design a system specifically tailored to the exact needs of your job.
Kontaktinformationen
250 Baker Drive Suite 146, B2W 6L4, Dartmouth, Kanada
- (902)-434-2556
- info@drdrone.ca
- drdrone.ca
4.9
Hervorragend
457 Bewertungen
Bittet Kunden um Bewertungen
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Hey guys !the best drone repair shop in Canada and best support team also!!
Hey guys !! The best drone repair shop in Canada ! Great support team also!
Thank you !!
12. Juni 2026
Antwort von DrDrone
Thank you for your kind words! Please let us know if you ever need assistance in the future!
I purchased the DJI Air 3S
I purchased the DJI Air 3S, and the product arrived in perfect condition. I’m very satisfied with both the product and the overall service.
12. Juni 2026
Antwort von DrDrone
Thank you for the review! We hope you have smooth flights with the new drone!
Antwort von DrDrone
Hello!
Thank you for the review! If you need anything in the future please let us know!
Dr Drone excellent service
Dr. Drone provided excellent service. I live in the United States and was looking for the DJI Osmo Pocket 4, which was not available here. I contacted Dr. Drone by phone, and they were extremely helpful throughout the process.
I placed my order online, and they shipped it overnight as promised. Dr. Drone did exactly what they said they would do and provided outstanding customer service.
My only issue was with UPS. If you're ordering outside of Canada, I would strongly recommend avoiding UPS for international shipments. UPS failed to deliver my package on time, lost track of it, and ultimately delivered it to the wrong building and address. I was able to recover the package myself, but the experience was frustrating, and I have still not been refunded for the shipping costs.
To be clear, Dr. Drone was excellent. The problem was entirely with UPS and their international delivery service.
12. Mai 2026
Antwort von DrDrone
Thank you for the review! We do our very best to make sure you are helped the entire time around a purchase! even after the purchase we can assist with any troubleshooting you need.
But we are very sorry that UPS shipping caused so many issues, if you place an order with us in the future please let us know if you have a preferred shipper and we can work with that for you!
Everything went very good
11. Mai 2026
Antwort von DrDrone
Thank you! please let us know if anything goes wrong with your new drone!
Excellent service
Great communication and the overall experience to order and get it shipped was seamless
15. Mai 2026
Antwort von DrDrone
Thank you for the review! we are very glad this purchase was seamless! If you ever need anything in the future please give us a shout!
Antwort von DrDrone
Thank you for the review!
Quick response I shipped it to them and…
Quick response I shipped it to them and they fixed my drone and shipped it back within two days. Excellent customer service.
20. Mai 2026
Antwort von DrDrone
Thank you for the review!
Our repair team does their best to get your drone working and back to you as soon as possible.
I really appreciate the communication…
I really appreciate the communication and clarity and ease of ordering.
11. Mai 2026
Antwort von DrDrone
Thank you for the review,
If you ever need assistance in the future please let us know!
Great store to stock up your drone arsenal
I first bought my DJI Mini 5 Pro from this store. I needed to talk to the staff as I had a hiccup at some point, and it was resolved quickly. Subsequently I ordered an extra battery, and finally returning for another battery, a charging hub and the Start RC CPL filter. From this store alone, I was able to stock up on everything I need, have consultation available if needed and just overall given a friendly prompt service.
19. Mai 2026
Antwort von DrDrone
Thank you for the review! If you ever need assistance or just want to chat please stop on by!
Product was exactly as advertised
Product was exactly as advertised. For the price of the drone I would have thought it better to ship with a courier not Canada Post, waited a week to arrive.
19. Mai 2026
Antwort von DrDrone
Thank you for the review! We try to use the fastest and best courier when it comes to our free shipping option. But we will keep this in mind for future orders.
Trust the doctor
This is the third drone that I have purchased from the doctor, and it is their high level of commitment to the customer that brings me back. I now live in BC but I didn't even consider anyone else. My only complaint is that they use Canada Post surface mail for delivery.
19. Mai 2026
Antwort von DrDrone
Hello! We are glad we can be of service from Coast to Coast! If you do have a preferred courier please let us know for suture orders!
Antwort von DrDrone
Thank you for the review! If you ever need anything in the future please let us know!
Antwort von DrDrone
Sorry to hear about the service! if you can please give us a call or stop by the store so we can better understand what we can improve.
Very happy with the service I recieved
Very happy with the service I recieved. I had done some research on what I wanted and the recommendation matched the product I thought I would buy The gentleman working was friendly and helpful, and generally seemed happy to help me.
15. Mai 2026
Antwort von DrDrone
Hello Mark,
Thank you for the review! If you ever need anything in the future please stop by the shop!
Drones and drone accessories available…
Drones and drone accessories available in store. Staff are super friendly. Store is nicely set up with demo drones and gear also...Thanks for the DJI hat. All the best Dr Drone
15. Mai 2026
Antwort von DrDrone
Hello John,
Thank you for the review! Please enjoy the DJI Swag!
I ordered the Mini Pro 5 as a birthday…
I ordered the Mini Pro 5 as a birthday gift for my husband. The service was super quick in receiving it.
He also own the Mini Pro 4, but needed to be sent back to the company for repair. One it was received, within just a few hours I heard back from a service tech and quoted a price for repair. Its honestly the best service we received in a long time. Great job Dr Drone !
13. Mai 2026
Antwort von DrDrone
Hello Jennifer,
Thank you for the review! its always nice to have 2 drones up and soaring!
Highly recommend for repairs
Great communication about what has to be done and reasonably price. Less then 2 weeks to ship, repair and return.
14. Mai 2026
Antwort von DrDrone
Hello Calvin,
We make sure to get these drones in and out quick and proper so you can be flying again right away!
Antwort von DrDrone
Hello Heather!
Thank you for the review! If you ever need assistance in the future for anything please let us know!
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