Effective training
Dr Ray Carter ran a training session with our team last summer focussing on developing effective specifications. The course was tweaked to meet our needs with exercises adapted to suit our industry. Following the success of our first course, we organised a second session for those who couldn't make the first. Feedback from the first session was taken into account for the second session. Ray was communicative and flexible throughout the organisation and organised a planning call beforehand to ensure alignment on expectations and needs. If I were to have one bit of feedback for improvement, the team felt that we would have benefitted from a checklist, flow chart or similar tool that could be used as a handy reference when applying the training in practice.
