DPD Bewertungen 

Every time I have to call them about a missing package, I get a woman who doesn't like to listen and consistently lies to me. Alternatively, she doesn't know what she is talking about - I'm unsure which is worse

Legrosszabb szállitó cég!
Csomagomat ELVILEG valamiért nem tudták elhelyezni az automatába, erre azt irták másnap ismét megpróbálják, de erre nyilván nem került sor.. :D

Nem ajálnom senkinek az borzalmasan rossz és igénytelen szállitó cég!

Very very bad. Nem ajánlom senkinek sem.

An absolute NO GO!!
Customer service is also useless, drivers don't even turn up.
Very disappointed on 2 occasions out of 2 with a parcel from Spain and one from Slovakia.
They are horrible!

The worst delivery ever , fake delivery, they don’t come , but send pics from random property, help center doesn’t help

Lassú es bonyolult szallitas, maga az app is tartalmaz zavaro dolgokat, abszolut nem javaslom hogy akarki is ezzel rendeljen, ha fontos hogy minel elobb elerjen hozzad a rendelesed, elonyosebb valasztas a GLS vagy akar posta. Igazabol kb minden XD

Horrible service . If you are a business owner PLEASE do not use DPD Hungary. They damage your parcels , they often also don't deliver and return parcels to sender and their customer service is very bad . They are rude and find all sorts of excuses not to take ownership of the issues. Please avoid.

Worst customer service ever, because of them I did not receive a package from France and lost my money. On top of that, they notify me that I can collect package in parcel box, but when I arrived it says it is not there. Rating is not 0 it is -100 .

Ho vissuto un incubo per un mese intero, contattando chiunque e ricevendo solo risposte sommarie, per niente chiare, e nessun supporto. Perdendo tantissimo tempo dietro ai vari corrieri, servizi clienti ecc. Hanno rispedito i miei pacchi in Italia, senza avvisarmi, dicendo che a loro risultava un indirizzo errato. Peccato che ho tutta la corrispondenza mail che testimonia. Ho contattato il servizio clienti tutti i giorni dando tutte le informazioni necessarie.
non pagherò più un euro, e non utilizzerò mai più un servizio simile.

Parcel was not delivered on time, tracking said they tried to deliver but there was a problem with a signature
This was a blatant lie. Just lazy useless driver.

From the package delivery services in Hungary, in my experience, DPD is easly the worst. I have a package that was supposed to arrive on the 16th of June (its the 22th and it still hasnt arrived), but due to the parcel machine being full, they couldnt deliver the package. They tried again the next day, still no free space. They replayed this same game in the next day, then came the weekend, where they dont deliver packages of course. Today, the new excuse was “the machine was closed”. We have already messaged them, but we only got some automated bs answer. Its ridiculous that they cant make a system where you can request the package to be delivered to your home directly if they cant deliver the package to the machine.

They mixed up the delivery address, they sent me an email that I WASN'T HOME while I was waiting all day at home, and when I called them they said they will try it the next day, I ask what is the guarantee that this mix up won't happen tomorrow, they said "Nothing".

Impossible the reclaim a package from them. Unfortunately the company I ordered from chose them for some reason. They claimed my address is incorrect (they are the only ones who cannot find it apparently, a house number in a village, unmistakable), they refuse to attempt delivery even though they just need to paste the address in any map app. There is nobody to talk to about the issues, you have to do a bunch of mental gymnastics to get through their 90s style website, where you cannot log in more than once, cannot reset password, etc. I somehow after an hour managed to reset my package to be delivered to a package point instead, still nothing. It's infuriating that this company exists in 2026, absolutely useless.

Worst delivery service, I dont know why so many companies only deliver by them. Sadly they do not tell in advance because then I would make no orders. Always late, if ever arrives. They are sending back orders to foreign countries without even trying to deliver them, because their warehouse is full as they are so slow. Incredible the whole company how is it a thing still? In the last 7 orders with them I had an issue. Everytime I order something online and it says DPD, I know there will be an issue and there always is.

DPD delivered only once on the day that was promised. They always claim I am not home, BUT I WORK FROM HOME! There is always someone home! Stop lying! Your drivers are not competent.. every other logistics company is always on time, never an issue. With DPD it is EVERY time an issue! I hate them!

3 megállóra volt a futár és visszavitte a csomagot. Elérhetetlen lett., még az ügyfélszolgálatos sem érte el, kinyomkodja a telefont. Aki teheti ne ezzel szállíttasson sajnos én nem választhattam.

I am disappointed by the DPD worker's unprofessional behavior. They neglect basic duties, such as delivering packages, even when they are not heavy. This isn’t the first time they have refused to bring a package up to the second floor. Instead, they leave them in the building's entrance area, where people frequently go to urinate, rather than delivering the package properly. This service is very disappointing!

This company deserves Zero stars!!! The worst service ever! They never deliver on time and then just lie to you and say they tried to deliver! If you do get your delivery it's normally damaged or broken!!! Awful

The webshop where I ordered registered the package on Sunday morning, and the expected delivery date was Tuesday. By Tuesday my package was still nowhere to be found, even though the webshop said it had been handed over on Monday morning. On Tuesday I received no useful information from customer support because they claimed the package had not been picked up. They were neither helpful nor friendly.

On Tuesday evening the delivery was first rescheduled to Thursday, and then to Wednesday.

On Wednesday the package arrived at the depot, but it still wasn’t delivered. On Thursday it was supposedly assigned to a courier, who allegedly did not pick it up, so the package was not delivered again. After that I started receiving completely unjustified emails claiming that I had requested several delivery reschedules.

I will never have anything delivered with them again, and honestly I would not recommend them to anyone else either.

Well my story is still ongoing, I ordered something 2 months ago, large package. Still waiting for it... I experienced hell the first time, because they didn't have my e-mail so they couldn't send me notifications and after receiving 2 phone calls I couldn't pick up at the time, when i tried to return them they didnt pick up, so they decided to transport it back to the depot, the company who sent the package had a working tracker thats how I knew, i tried calling, e-mails, nothing worked, my partner managed to get into the customer service, and a very nice fellow explained that there was nothing we could do, we should have picked it from the depot, I couldn 't(dont drive, hence the home delivery). So we talked to the company I gave them all the additional information, even my partners number the doorbell everything.I asked them if possible not dpd again, but I had no luck, probably they have a contract.So the next round started, they changed the delivery date back and forth and on the day, we were waiting for it 2 consecutive days, nothing, so we called, they said they couldn't fit the package into the car. Maybe next day, but maybe doesn't work for us, we go to work everyday so I changed the date to following week wednesday, that is today. I finally received an e-mail with the date and time, finally, It is becoming real, a package from a far away country, you made it possible dpd. 2hours before the window someone is calling me, I am in a middle of an important call, it's my turn to talk, but I pickup anyway. It is the delivery guy, he is here, what floor what is the doorbell??? I tell him, I tell him also that in 10 minutes I will be free,no-no just let him in, okay. 10 minutes passes, no bell, no more phone calls. I go down the stairs, start looking for the car on the street nothing, tracker shows he is around, I call him he is surprised, I didn't pick up nor did I answer the door. I am confused, I later send him a photo of our calls one incoming one outgoing. He says he can't help me, I reply well it is not help I need, it's my package and him to do his job properly, this wasn't the window. He hangs up.I was happy to receive it earlier, but he probably went to the wrong address, or didn't even stop, it is a nightmare to find parking space. I call customer service, I wait a bit they pick up, wow, amazing. I tell the guy my issue he is super nice btw, he says he sends a message to the delivery guy, in the system he sees nothing just that it will be delivered soon. Okay I wait maybe he comes back. In the middle of the 1 hour window I receive an e-mail that I wasn't there so they couldn't deliver the package. I call customer service, they answer after 10 minutes, not too bad, the same guy, still nice, maybe a bit more annoyed, it's the afternoon a lot of failed deliveries I assume. He ensures me that they will try again, and not the next day, because I can't reorganize my week again, but next week, monday. There is still nothing in the system or the tracker, I only see the e-mail that they will try it tomorrow, I hope the customer service guy knows what he is doing. The delivery guy is probably overwhelmed with packages, but he had time to make sure he cancels my order in the window he was supposed to deliver my package, if he is smart he even passed nearby just to make sure it shows up on the route he did today. What is this really? It is sure isn't a proper delivery system, something has to change. At this point just give my money back, you can keep moving this 25kg package around europe if that is your thing DPD. I left 4 e-mails, 3 phone calls they picked up and one personal visit to their office, still no package.