DoughGirl Bewertungen 

1'524
•
TrustScore 4 von 5

4.2

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

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Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Fantastic price for the size of the cookie pie slices, full of flavour. Excellent packaging all arrived safe. I ordered for a day earlier than required, but they arrived on the day I needed. So I w... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

I won't be ordering from this company too often, having 6 cookie pie slices around the house is dangerous haha. Really enjoyed what I bought and feel the price was fair for the box of 6. It's hard... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 2 von 5 Sternen

Not great .ordered brownies and there not the best had better from supermarket cookie pie was mostly just Nutella ,also didnt realise it was gonna have emulsifiers ect in to ,just though they were ho... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Great variety, really good portion sizes, some of the yummiest cookie pies, slabs, cookies. Quick delivery, delivered in sturdy packaging. My hard to please teenagers loved them too! So deliciousand e... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Bäckerei

Vom Unternehmen geschrieben

About DoughGirl DoughGirl is a bold, flavour-first bakery brand based in the UK, specialising in indulgent, handcrafted cookie pies and loaded bakes that are made to stand out. Born from a love of unapologetically big flavours and proper bakery indulgence, DoughGirl creates gooey-centred cookie pies, chunky stuffed cookies and limited-edition drops that customers genuinely get excited about. Every product is baked in small batches using premium ingredients, generous fillings and signature DoughGirl flair. We don’t do boring. We don’t do average. And we definitely don’t do small portions. From nostalgic classics to creative, seasonal specials, our mission is simple — to make every bite memorable. We’re proud to be growing a loyal community of DoughGirl fans across the UK who come to us for quality, consistency and a little bit of indulgence when they deserve it most. Whether you’re ordering for a celebration, a gift, or just because… DoughGirl is here to deliver big flavour, big attitude and seriously good bakes.


Kontaktinformationen

4.2

Gut

TrustScore 4 von 5

1524 Bewertungen

5 Sterne
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Bittet Kunden um Bewertungen

Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.

Hat 100 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 48 Std.

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4.2

Alle Bewertungen

(1'524)

1'457 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
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Bewertet mit 5 von 5 Sternen

Very pleased

Good it was well received for my partners birthday. Lovely cookies

6. Oktober 2026
DoughGirl-Logo

Antwort von DoughGirl

Thank you so much for your review! We are glad that your partner enjoyed their sweet treat!

Bewertet mit 5 von 5 Sternen

Easy to order

Easy to order, quick delivery, great communication and the friends they were sent to said they were delicious!

23. September 2026
DoughGirl-Logo

Antwort von DoughGirl

Thank you for your 5* review :)

Bewertet mit 5 von 5 Sternen

Very nice and well made thanks very much

Very nice and well made thanks very much

5. Oktober 2026
DoughGirl-Logo

Antwort von DoughGirl

Thank you for your 5* review :) We are so pleased to see that you enjoyed your order and loved our products as much as we do!

Bewertet mit 5 von 5 Sternen

Worth the dough

I received my box of six cookie pie wedge’s in good condition all wrapped separately and air tight.I could not wait so I tried the choc orange cookie pie slice.
It was so good and then I read a leaflet in my box which said,delicious warmed in the microwave for 20 seconds so in it went.
It took it to an even higher level,so so good and gooey and chocolatey.
Just waiting for my next box due in a few days.I would highley recommend and worth every penny.

24. September 2026
DoughGirl-Logo

Antwort von DoughGirl

That's got to be the sweetest review! We are elated to hear that you enjoyed your order and look forward to your return custom in the future!

Bewertet mit 1 von 5 Sternen

Extremely Disappointing Service – Birthday Surprise Ruined!

I am absolutely gutted and incredibly disappointed with Dough Girl.

I ordered a cake over two weeks in advance for my husband's birthday, specifically to have it delivered to his workplace as a surprise. I deliberately ordered well ahead of time to ensure there would be no issues with it arriving on his special day.

Unfortunately, the cake hasn't arrived, and what was supposed to be a lovely birthday surprise has been completely ruined.

To make matters worse, the Royal Mail tracking wasn't working, so I contacted Dough Girl's customer service team to find out what was happening. Rather than taking responsibility or offering any meaningful assistance, they simply passed the blame onto Royal Mail, telling me that the cake could arrive as late as 7pm.

Considering the delivery address was a workplace, where nobody would be there at that time to accept the delivery, this was completely unhelpful.

I appreciate that courier delays can happen, but when a company sells cakes for special occasions, surely ensuring they arrive on the requested date should be a priority? And when things go wrong, I would at least expect some understanding, accountability and an attempt to resolve the situation.

What is the point of ordering over two weeks in advance if the cake doesn't arrive when it's needed?

I'm now left without the birthday surprise I had carefully planned for my husband, and I'm extremely upset and frustrated by the whole experience.

Very disappointing service, poor communication and a complete lack of accountability. I certainly wouldn't feel confident ordering from Dough Girl again for an important occasion, and I'd strongly advise others to think twice if they need something delivered for a specific date.

13. Oktober 2026
Bewertung ohne vorherige Einladung
DoughGirl-Logo

Antwort von DoughGirl

Thank you for your review.

We apologise that you experienced an issue with the delivery of your order and that this was not delivered on your preferred delivery date.

As stated on our website under 'Delivery to Businesses', we do explain that 'Our delivery windows can run anytime between 7am–10pm. If a business closes before the end of the selected delivery window or if delays occur and nobody is available to accept the order, we cannot accept liability for missed deliveries, spoiled products, or refunds/replacements.' We hope this clears up any confusion regarding the delivery time slot provided.

We can also see that you were offered a partial refund and discount code as a result of the delay which was declined, and that a further resolution has been offered and accepted by yourself.

We are sorry to hear that you are disappointed with your experience this far and will take all feedback and comments onboard.

Bewertet mit 5 von 5 Sternen

Wonky box

Bought as a gift they where very happy

6. Oktober 2026
DoughGirl-Logo

Antwort von DoughGirl

Thank you so much for your review! We are glad that you enjoyed your sweet treat!

Bewertet mit 3 von 5 Sternen

Arrived late unfortunately

My friend enjoyed her treats and they looked great but they did arrive a day later than requested so unfortunately she didn’t get them for her birthday.

6. Oktober 2026
DoughGirl-Logo

Antwort von DoughGirl

Thank you for your review. We always appreciate your feedback and take any comments on board. If you need any assistance, please contact our customer service team

Bewertet mit 5 von 5 Sternen

Oh…my…goodness!

Oh…my…goodness!!
Took me forever to settle on which cookies to buy. Time after time I’d add them to my basket, then remove and replace them with yet another flavour. Finally fought my way through the choices and placed my order.

They arrived quickly, individually wrapped and placed in a pretty box, within another slightly larger box.

Then came the hardest part… resisting the temptation to try ‘another’ one. So there they sat, on my kitchen counter, underneath the glass dome of my new cake stand. Must add at this point that each cookie is huge and packed with flavour and ‘filling’. The chocolate is so chocholatey, rich and definitely indulgent. Pistachio, salted caramel, white chocolate, cornflake base, triple chocolate, 🎃 pumpkin spicey and warm😋😋😋…
These goodies are not for the faint of heart 😂🤣 and if you’re calorie counting think on…life is definitely too short to deny yourself this taste experience😜
Scrumdiddleyumptious…I’ll leave it there!

5. Oktober 2026
DoughGirl-Logo

Antwort von DoughGirl

That's got to be the sweetest review! We are elated to hear that you enjoyed your order and look forward to your return custom in the future!

Bewertet mit 5 von 5 Sternen

Amazing!!

Amazing! Bought as a gift and my friend was thrilled, beautiful packaging and she said they taste incredible! Thank uou x

5. Oktober 2026
DoughGirl-Logo

Antwort von DoughGirl

Thank you so much for your review! We are glad that you enjoyed your sweet treat!

Bewertet mit 5 von 5 Sternen

Easy to order

Easy to order, reasonable offers and prices. Option for delivery date and it arrived on time. As it was a gift I did not see or taste them. But they told me it looked great well packaged and tasted good.

5. Oktober 2026
DoughGirl-Logo

Antwort von DoughGirl

Thank you so much for your review! We are glad that you enjoyed your sweet treat!

Bewertet mit 5 von 5 Sternen

Wow what great services

Wow what great services, what great cake slices and fillings to die for so tasty, will deffo be ordering more very soon

5. Oktober 2026
DoughGirl-Logo

Antwort von DoughGirl

Thank you so much for your sweet review! We look forward to your future custom again soon!

Bewertet mit 1 von 5 Sternen

ordered for my dads birthday didn’t…

ordered for my dads birthday didn’t arrive in time didn’t mind too much contacted Royal Mail days later they said no door number was supplied and it was.Another attempt of Royal Mail so contacted them to advise door number as tracking wouldn’t work today 12/10/2026 it’s been delivered great we live in Bristol it was delivered in Skegness 🤬🤦‍♂️ tried to contact on website apparently no previous orders absolutely gutted and disappointed

28. September 2026
Bewertung ohne vorherige Einladung
DoughGirl-Logo

Antwort von DoughGirl

Thank you for your review. We are sorry to hear that you may have experienced issues with your order. If you have experienced issues with your order, please contact our dedicated Customer Service team as soon as possible with any relevant information so that we can resolve this for you promptly.

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