Dorset Nursing Supplies Bewertungen 

I ordered a swimsuit from Dorset and paid £4.75 for delivery. The checkout page stated that this would be a next business day service. The item arrived on day 4 , delivered by Royal Mail using a 'Tracked 48' service costing £2.80.
I understand I need to pay a delivery charge on online items but I am not happy being misled on both the service and the charge. This is very poor.
The swimsuit has not been tried yet so my view of the company may change.

Response from customer service : -
We do not guarantee next day delivery. We aim to deliver your order within 1-2 working days (Monday to Friday), for orders received before 1:30pm.

Statement from checkout page : -
For all items in stock and not specially delivered directly from the manufacturer, our service is next working day delivery
The item was in stock and ordered prior to 1:30pm on the 2nd June.

Which statement is correct ?

Swim suits were lovely colours and patterns. Unfortunately the main drawback is trying to actually get them on. I appreciate they’ve got to be a snug fit to prevent leaks but even so I didn’t expect to be a contortionist. I’m usually a size 10 but chose 12/14 which normally would be rather loose on me so I would definitely say go up at least 2 sizes.

The supplies came so quickly and were well packed.

Supernatural delivery

I was able to place my order directly to a person
on the telephone.
The order was taken correctly and delivered promptly
Needless to say that the product - Propad mattress
overlay is excellent for my needs

Quick and.prompt delivery. Very helpful.. excellent customer service

Always very helpful when I purchase items very polite will continue to use Dorset nursery’s kind regards highland hearts🌟🌟🌟🌟🌟🙏🏾🙏🏾🙏🏾🙏🏾🙏🏾😎😎😎😎

Rang the shop and spoke to a gentleman who was very helpful and polite. Then I made a purchase which came well packaged and on time.

Excellent service all round. Slight hiccup with the order but sorted immediately. A sign of good Customer Service when issues are sorted straight away with no hassle.

Great service and communication. Fast delivery of required item.

Phone call no hassel e.mailed products to.me I ordered and recieved by parcel post no holdup very efficient service would use again .

Ordered via phone, spoke to a lovely man, very helpful

Speedy delivery, great prices and convenient online ordering system.

I like to order by phone, and I’ve found the Dorset Nursing Supplies staff really friendly, knowledgable and helpful.
On the one occasion when an order went missing (got caught in Christmas post), they were understanding and quick to replace,
As a sole trader, I am absolutely delighted to be supplied by them.

The swimsuit is just as illustrated. I have not swim in it yet as it only arrived yesterday. It fits well although I would have liked bra cups in the top.
Good service from suppliers. Answered question quickly and delivered promptly.

Extremely quick delivery, well packaged.
Very pleased with product.