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DOGTAG Travel Insurance Bewertungen 23

TrustScore 3.5 von 5

3.7

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Das sagen Bewerter

Bewertet mit 4 von 5 Sternen

All good. A little unsure when choosing, I feel there could be better descriptions for types/add ons/conditions. Good price comparisons.

Bewertet mit 3 von 5 Sternen

Probably the most stressful thing about organising the trip was dealing with Dogtag. Slow to respond and repeated chasing required. Website did not reflect what was agreed requiring multiple conversat... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Always efficient and helpful to deal with - shame you don't still provide the actual "dogtags" - that was a nice touch and an easy way to have the details on you in case of emergency. Cant say how... Mehr ansehen

Bewertet mit 2 von 5 Sternen

Different pages on their website are materially inconsistent on the topic of whether helmets are required for their ski insurance - see: - the "sports-information/ski-snowboarding-travel-insura... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Reiseversicherung
  2. Versicherungsgesellschaft

Über DOGTAG Travel Insurance

Vom Unternehmen geschrieben

Travel insurance for those that don’t stand still. We do Sports Insurance and we’ve been insuring adventure travellers since 1999. Our clients have tackled Everest, the North & South Poles and most places in between. With hundreds of different sports & activities on our list, plus multiple levels of cover to choose from, we can offer piece of mind whilst you tick that next thing off your bucket list.

Why choose DOGTAG?

Vom Unternehmen geschrieben

Save 15% when you book online
Enjoy a fantastic 15% saving on your purchase when you shop with us online (vs our customer service prices). The discount is automatically applied so you can be sure that the price you see is the price you pay.
100s of sports and activities covered
Whether you want to enjoy scuba diving, sailing or even winter sports on your holiday, we can offer cover for loads of sports and activities – some are even covered as standard.
Cover starts from under £10
At DOGTAG, we understand that thrill-seekers like you crave adventure at every turn. So, whether you’re scaling the highest peaks, plunging into the deepest waters, hurtling down mountainsides on two wheels, or soaring through the skies, in most cases, we’ve got your back covered, literally! Our mission is to provide you with extreme sports travel insurance that matches your level of enthusiasm and daring spirit, where possible.
Air Doctor Connect
As part of your policy, you also get access to Air Doctor Connect for free, giving you access to over 20,000 doctors in 78 countries. Plus, we’ll waive your excess for outpatient treatment through them!

Kontaktinformationen

DOGTAG Travel Insurance

Action-Packed Travel Insurance

3.7

Akzeptabel

TrustScore 3.5 von 5

23 Bewertungen

5 Sterne
4 Sterne
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2 Sterne
1 Stern

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Bewertet mit 4 von 5 Sternen

All good

All good. A little unsure when choosing, I feel there could be better descriptions for types/add ons/conditions. Good price comparisons.

18. März 2026
Bewertet mit 3 von 5 Sternen

I filed details of a claim 8 days ago

I filed details of a claim 8 days ago, and haven't had any reply.

7. März 2026
DOGTAG Travel Insurance-Logo

Antwort von DOGTAG Travel Insurance

Hi John,

Thank you for taking the time to leave us a review and I am sorry to learn you haven't had a response to your claim.

If you could please email us on responses@tifgroup.co.uk and provide your full name, DOB , post code and claim reference, we can chase this up for you with the claims handlers.

Kind regards,

Claire
DogTag Team

Bewertet mit 2 von 5 Sternen

Inconsistent statements re. rules on different pages of site. Policy unclear. No response to email. Lots of spam.

Different pages on their website are materially inconsistent on the topic of whether helmets are required for their ski insurance - see:
- the "sports-information/ski-snowboarding-travel-insurance/" page which says "it's up to you"
-the "sports-information/winter-sports-travel-insurance/" page which says "all policies require a helmet"
The policy wording should have a clear statement but does not.
Have complained to the "enquiries" email address on their website, and gmail told me "address not found".
Was at least able to get a clear statement on the phone, but that involved a wait.
Now getting spammed by "have you forgotten your quote" emails.

31. Januar 2026
Bewertung ohne vorherige Einladung
DOGTAG Travel Insurance-Logo

Antwort von DOGTAG Travel Insurance

Hi Joe,

Thank you for taking the time to leave us a review and I am sorry to learn of the confusion caused.

If you could please send us an email to responses@tifgroup.co.uk and provide your full name, DOB and post code, we can look into this further for you and ensure full clarification.

I have also notified the Marketing Team about the mixed messaging on the website to ensure this is reviewed and updated accordingly.

Kind regards,

Claire
DogTag Team

Bewertet mit 3 von 5 Sternen

It does what it says on the tin

It does what it says on the tin. There aren’t many companies that do this type of insurance so I was able to find my activity to cover. Other than that they don’t do the actual Dog tags anymore which is a real shame.

29. Dezember 2025
DOGTAG Travel Insurance-Logo

Antwort von DOGTAG Travel Insurance

Hi Steve,

Thank you for taking the time to leave us a review and I am pleased to know you are satisfied.

If you do have any queries, please do not hesitate to contact the customer service team on 0333 005 1108.

Kind regards,

Claire
DogTag Team

Bewertet mit 3 von 5 Sternen

Probably the most stressful thing about…

Probably the most stressful thing about organising the trip was dealing with Dogtag. Slow to respond and repeated chasing required. Website did not reflect what was agreed requiring multiple conversations. Hopefully making a claim would not be so problematic. The positive is that there was someone with whom to discuss things. Will think twice in future.

27. Dezember 2025
DOGTAG Travel Insurance-Logo

Antwort von DOGTAG Travel Insurance

Hi Ronald,

Thank you for taking the time to leave us a review and I am sorry to learn the purchase of your policy was a stressful experience.

We have sent you an email to discuss this further.

Kind regards,

Claire
DogTag Team

Bewertet mit 3 von 5 Sternen

So I got the insurance because it…

So I got the insurance because it allowed me to ski off piste, excellent. But the emails afterwards are a drag and having to find the policy in my emails OMG. You sold me the insurance concentrate on making sure that the important part rather than trying to upsell etc. We are all busy.

23. Dezember 2025
DOGTAG Travel Insurance-Logo

Antwort von DOGTAG Travel Insurance

Hi James,

Thank you for taking the time to leave us a review and I am sorry to learn you are unhappy with the volume of emails.

I have sent a request to our Marketing Team to unsubscribe you from all mailing lists as well as to request their comments as to why you received so many 'upselling' emails despite having purchased an annual policy.

Kind regards,

Claire
DogTag Team

Bewertet mit 5 von 5 Sternen

Great cover

Great cover, easy to follow website which clearly shows the differences between cover levels

Shame you no longer issue the dogtag with policy details though

18. Juli 2025
Bewertet mit 4 von 5 Sternen

Efficient at arranging cover

Dog tag are one of the few insurers that will cover off road motorcycling.
They have been very efficient at arranging cover for me esp now more complicated due to a medical condition.
Fortunately I can only tell you about how efficiently they take money, as I have never claimed!

12. Juni 2025
Bewertet mit 1 von 5 Sternen

Great until you need to claim

Great until you need to claim. I have been trying to since August. They forward you on to their broker. They ask for information and don't reply. They even added our information on to someone else's file possibly an IG breach. Complaints. Department zero help. Avoid. I would describe their company as dog and then a word that rhymes with fit.

7. August 2024
Bewertung ohne vorherige Einladung
DOGTAG Travel Insurance-Logo

Antwort von DOGTAG Travel Insurance

Hi Jonathan,

Thank you for taking the time to leave us a review and I am sorry to learn of the experience you have had with the Claims Team.

The DogTag claims are handled by the insurer of the policy, Collinson Insurance, which is a trading name of Astrenska Insurance Limited, as per your policy wording.

As your poor experience has been with the claims team, I have escalated the matter on your behalf who will contact you shortly.

Kind regards,

Claire
DogTag Team

Bewertet mit 5 von 5 Sternen

Always efficient and helpful to deal…

Always efficient and helpful to deal with - shame you don't still provide the actual "dogtags" - that was a nice touch and an easy way to have the details on you in case of emergency.
Cant say how good the insurance process is, as still after many years as a returning customer, thankfully never had to find out.
Great peace of mind and cover options

18. Juli 2024
Bewertet mit 3 von 5 Sternen

Historically excellent but now have concerns

Ive used Dogtag for my sking trips since it’s inception.
One particular year I used a cheaper option but after seeing how a friend was dealt with after breaking a leg in Austria I immediately went straight back to Dogtag.
Some years later I’m leaving an average score as I feel it’s now quite a lot more expensive than others and when calling to discuss a new policy it was an off shore call centre which concerned me if I was unfortunately having to have to call them in the event of an accident whilst in the Alps.
I’m going to have to look around next season.

21. Januar 2024
DOGTAG Travel Insurance-Logo

Antwort von DOGTAG Travel Insurance

Hi Philip,

Thank you for taking the time to leave us a review. It's lovely to hear you've been a DOGTAG customer for so long.

I'm so sorry to hear you were dissatisfied with our prices this year. If you would like us to investigate this for you, please could you email responses@tifgroup.co.uk with your reference number, surname, DOB and postcode? That will allow me to check your policies on our system.

We do use an off-shore contact team for our customer service calls, but I would like to reassure you that our appointed emergency medical assistance team is based in the UK.

Kind regards,

The Dogtag Team

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