DNSimple  Bewertungen 

46
•
TrustScore 4.5 von 5

4.7

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

I take care of a dozen or so domains. Since I have started vibe coding with CC (or ‘Ceecee’), I have hung a bunch of new web services and little mini projects off those domains. The new MCP makes w... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Used them for quite some time. Had no issues and support always emailed same day response. I had to switch due to a marketing company I started using handling this stuff for me. DNS simple actually re... Mehr ansehen

Bewertet mit 5 von 5 Sternen

I've used DNSimple for all my domains, personal and business, for at least 10 years. I know there are now more options out there, but I've had zero reason to even think of looking elsewhere. Their n... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Our school needed support very quickly. I was able to contact Felipe, from DNSimple, and even though he was working out of the country, he helped by facilitating who we needed to contact and informing... Mehr ansehen

Unternehmensdetails

  1. DNS-Anbieter

Vom Unternehmen geschrieben

DNSimple helps you manage your Domains and DNS. Simple Domains with registration, transfer and renewal. Simple DNS with Enterprise-grade DNS services for all of our users and Simple SSL to secure your domains with SSL certificates in three easy steps. DNSimple it's also a new approach on how to manage Domains and DNS. With DNSimple Domain Control Plane, you gain unprecedented visibility and control of domains and DNS even if the ressources are hosted outside DNSimple's infrastructure. No matter the complexity of your domain portfolio, DNSimple delivers simple, secure domain management that you can trust. https://dnsimple.com/pricing


Kontaktinformationen

4.7

Hervorragend

TrustScore 4.5 von 5

46 Bewertungen

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Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4.7

Alle Bewertungen

(46)

7 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 5 von 5 Sternen

Really great customer service!

Really great customer service!

I spoke to 2 women, Carla and Stephanie both of them provided me with easy to follow instructions when I was stuck.

Bear in mind I know NOTHING about domains, websites etc, so I was struggling along!

They honestly both made it very easy for me to follow.

Thank you, it made for a much calmer experience!

24. Oktober 2023
Bewertung ohne vorherige Einladung
Bewertet mit 3 von 5 Sternen

Be careful with them, they can be shady

If a domain expires, they keep charging you for it, even without reregistering it, until you explicitly go and delete it from the interface. They know they aren't providing a service to you, but don't care. They want to keep taking your money. It's very shady.

17. August 2023
Bewertung ohne vorherige Einladung
DNSimple -Logo

Antwort von DNSimple

Thanks so much for taking the time to write this. I’m so sorry to see that you left our services feeling this way. As I cannot find a specific support ticket based off of the information here, I can’t know for sure, but it sounds like your domain expired and you didn’t unsubscribe? We are a subscription based service, as we don’t want to make any assumptions about what you’re doing with your domains, we will not close your account automatically on your behalf. Can you write into support@dnsimple.com and address it to Sarah? That’s me, I’m the VP of Customer Success and I’d love to learn more about what happened and take closer look. I’ll be on the lookout!

Bewertet mit 5 von 5 Sternen

DNSimple for simple https to https

DNSimple provided an easy way to do https to https redirects that just worked, and it was easy to configure. 30-minute SSL certificates are magic. There was initially some kind of synchronization problem, but they solved that within an hour of submitting a trouble ticket.

26. Juni 2023
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

absolute nightmare

Their customer support sucks, My website went down and there was nothing that I could do to make it live until my 60 day waiting period was up.

dealing with them was an absolute nightmare. If there is anyway you can avoid dealing with these guys, then I would recomend it.

2. Juni 2023
Bewertung ohne vorherige Einladung
DNSimple -Logo

Antwort von DNSimple

Thank you for sharing your feedback with us. We are sorry to hear about your experience.
We take customer concerns seriously and appreciate the opportunity to address your review. Looking into this, we found that our customer support team did respond to the three emails you sent regarding the issue. They provided information on the timeline for transferring your domain. However, it seems that there may have been a communication breakdown, as it appears you did not receive those responses.
Would you be willing to reach out to us again at support@dnsimple.com so we can help you with this matter further?

Bewertet mit 5 von 5 Sternen

Good services by Carla (Great customer service mindset)

I use DNSimple for transferring my domain to my original hosting, as ClickFunnels can’t transfer directly, they said I need to go through DNSimple…

However, it took 60 days for transfer period, as a result, I stay using DNSimple, to wait for transformation of domain.

As a matter of fact, I did not need to use other DNSimple service at the moment…

So, I write to DNSimple and Carla help me to refund the unnecessary payment that I made, and also she took a step further by reminding me that what to do next.

This is a great attitude which let me feel that the thoughtfulness of the customer service mindset.

In summary, Carla did a great work… Keep it up… And thanks again…🌷

1. Juni 2023
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Brilliant company

Excellent service - particularly when I create a problem and they sort out my stupid mistakes.
Extremely easy to add a domain and connect to Google/Azure etc

26. Mai 2023
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Customer Support went above and beyond

I had a complicated issue (for me at least), that was urgent and needed to be resolved quickly.

I worked with Stephanie, she handled it wonderfully and spoke with another vendor on my behalf to get my domain issues resolved.

Very thankful!

3. April 2023
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Still happy after all these years

I've used DNSimple for all my domains, personal and business, for at least 10 years. I know there are now more options out there, but I've had zero reason to even think of looking elsewhere. Their name fits. On the rare occasions I've needed customer service, they've responded quickly and professionally and cheerfully.

2. März 2023
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Best DNS provider. Period.

I have used their platform for all my DNS needs for many years. It allows me to do everything I need while being very easy to use! I recently had to turn to their support for the first time. I cannot stress enough how impressed I was with how they handled my case - it was much smoother than it should have been, given my questions. I will recommend DNSimple to anyone!

6. März 2023
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

I was not able to access my account

I was not able to access my account. All my company emails were not working due to DNS issue.
No customer care number to reach out.

26. Februar 2023
Bewertung ohne vorherige Einladung
DNSimple -Logo

Antwort von DNSimple

For security reasons, we don’t provide phone support, as it is much more difficult to authenticate account ownership over the phone than via email. I see that you contacted us via email and we replied to your request. Unfortunately, you did not give us any account information nor any indication of what your situation was and we are yet to receive a reply. If you still need our assistance, please reply to the email thread. We are always here to help.

Bewertet mit 5 von 5 Sternen

Amazing DNS provider

Amazing DNS provider. Dns is way faster and reliable that competitors and thats the reason I moved to them. On top of that, best customer service ever. Actually, they added a function, based on a request I made to them. There is no other company that listen to their customer like they do. So I truly recommend them.

12. Mai 2022
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Just started out with them and was able…

Just started out with them and was able to sign up, register a domain and setup Google Workspace in just a few clicks. Their support team proactively reached out to provide assistance in the nicest way possible. Props to Anthony and Sebastian. The one-click services are pretty good. Happy so far.

14. November 2022
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Dnsimple support

I had a couple of questions regarding my dns records. Once I contacted dnsimple support, they responded fairly quickly and they were able to answer the two questions that I had. I'm happy with the reassurance they gave me regarding the questions.

25. Oktober 2022
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

I moved to DNSimple after DNS Made Easy hiked up their prices exponentially

I moved to DNSimple after DNS Made Easy hiked up their prices exponentially forcing me to look elsewhere. Before that, though, I had been using Cloudflare's registry and DNS management and found it to be too slow and buggy.

As a hobbyist outside of my day job as a senior systems administrator for an e-commerce company, I find the Professional plan a bit pricey ($30/month) for the purposes of URL redirection with HTTPS (for example, I could just take out a nginx VM with Digital Ocean for $5 and do it myself including automating Let's Encrypt, but that introduces yet another thing I need to manage in terms of patching, etc). Nominet domain pricing is double that of Cloudflare, so I now keep my domains at Namecheap.

However, pricing aside, I very much like DNSimple's approach and would very much recommend this to clients if the opportunity arose.

8. Oktober 2022
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Best DNS Hosting Company by far

If you want no-nonsense DNS hosting, don't look anywhere else. You'll get simple and transparent pricing plans, a clean and intuitive web interface, a comprehensive API to automate your workflows, and excellent customer support by representatives that actually work for the company and understand the technology.

I've noticed that some users seem to be confused about why they would have to pay monthly service fees for a DNS product. For me it's actually the other way around—when a company offers free DNS hosting I wonder how they pay their networking and compute bills (hint: they either do the old bait and switch or sell you overpriced domains).

The team constantly updates the product with new features, but I trust them to not lose sight of their core competency: managing domain names and DNS records, which they do exceedingly well.

We are a customer of DNSimple since 2013 and have never been let down.

24. Mai 2022
Bewertung ohne vorherige Einladung
Bewertet mit 2 von 5 Sternen

Shady practices... to keep you paying for nothing

1. Impossible to get any support.
2. They charge you yearly upfront with some random adjustments (of course those adjustments are into their favour.... what are these, why? no explanation provided whatsoever) and you won't be able to transfer domain out without paying upfront for the next year ($60/year for hosting DNS zone... really?!)
3. And you can't switch to monthly BEFORE they charge you for the full year upfront

26. April 2022
Bewertung ohne vorherige Einladung
DNSimple -Logo

Antwort von DNSimple

We're so sorry to hear that this was your experience with us, but so appreciate you taking the time to share. We are having a hard time tracking down previous communications we’ve had with you, but would love to connect. Would you be willing to reach out to us again at support@dnsimple.com? You can address it to Sarah, she’s the VP of Customer Success and would be very interested to learn more and see how we can improve!

Bewertet mit 5 von 5 Sternen

Never regretted signing up long ago

I remember 6 years ago looking at the signup page: "what? why is there a monthly fee for a DNS provider?" I signed up anyway and have relentlessly recommended DNSimple to all my devops-friends since then.

Their product is clearly not for beginners, such as GoDaddy - which is good, because I skip all the marketing and bloated interfaces. But they also managed to hit the sweet spot in usability to make it way more comfortable than Route 53. The Team at DNSimple does one thing and they do it WELL.

Over the years I had to interact with their support team every now and then (concerning features, difficult configurations and technical questions, API usage) and I always had direct, helpful interaction with the most wonderful people.

It's a niche company, but in that niche, everybody (at least in the Ruby and Terraform world) knows them. I simply trust these people to take care of our domains.

23. März 2022
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

I use DNSimple for my personal domains…

I use DNSimple for my personal domains and it's very easy to use! Clean UI and the Terraform provider is simple and intuitive.

5. Februar 2022
Bewertung ohne vorherige Einladung
DNSimple -Logo

Antwort von DNSimple

Thank you for your review, we're glad you are using our Terraform provider, don't hesitate to reach out to support if you have any issues. The DNSimple Team

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