Excellent service, Superb customer service, very nice work really I can’t fault you. My car was picked up from home and returned back to my home , what a great service .i will definitely recommend you... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Perth DLG Auto Services Repairs to Audi Q3 Quattro TDI JSL 20. Right from the start the staff were polite & provided all information.Towards the end one minor complaint was dealt with professionall... Mehr ansehen
I was contacted by DLG just after speaking to my insurer and arrangements put in place to bring a courtesy car and take my vehicle away within 48 hours. I was kept fully informed of the progress of t... Mehr ansehen
Unternehmen hat geantwortet
The repair itself was excellent but when the car was returned there was no power. The battery had been run down and not recharged
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
DLG Auto Services is Direct Line Group’s UK network of bodyshops, today consisting of 23 garages nationwide which makes us one of the largest repair groups in the UK. We repair around 100,000 accident damaged cars every year, and all cars are repaired to British Kitemark BS 10125 standard, the British safety standard for vehicle damage repair. All repair work comes with a 5-year guarantee, and we are committed to ensuring we meet the manufacturers repair standards to ensure our customers vehicles are repaired to the highest standards. By investing in new technologies, we are preparing the business for the future and will have a better understanding of how technology will affect the design and manufacture of cars. Our high operating efficiency allows us to deliver excellent cost control whilst meeting our environmental targets through lowering emissions and increased recycling. We are exploring a range of solutions to embed our environmental goals as part of our emissions reduction strategy, including using alternative fuels such as hydrogenated vegetable oil and energy efficient lighting. Safety and quality are really at the heart of everything we do, and it is paramount that you would use us again and recommend us to your friends and family.
5 year guarantee
5 year guarantee provided on all work
Kontaktinformationen
Friarton Bridge, Friarton Road, PH2 8DD, Perth, Scotland, Vereinigtes Königreich
- 0345 877 6922
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Great service when my car needed…Superb customer care
Great service when my car needed repair. I was kept informed of the progress and staff were very polite and courteous and went over and above to accommodate to collect and deliver my car with least disruption.
I would highly recommend DLG Services in Perth.
Verwendet eventuell KI als AntworthilfeMehr lesen
Simple changes could get DLG from a 3 to a 5
Good: The repair quality. Communication from repairer once they had the car.
Bad: 1. Booking-in date was later than insurance company had indicated (DLG said the insurance company, Churchill, should never have given me a date) 2. 1st attempt at pickup was arranged by phone the previous evening for "next day afternoon, and as late as possible". The driver arrived at 11.30am and tried contacting my mobile till 12.20 when he gave up and retuned to base. My wife's mobile had been given as a backup to mine but she was never called at all. 3. The courtesy car delivered was filthy (driver apologised). 4. By the time our repaired and cleaned car was delivered the 80 miles back to us, it too was filthy outside (should at the very least have been put through a car wash).

Antwort von DLG Auto Services - Perth
Great service!
Freindly and helpful staff and repair carried out with excellent workmanship.
The staff were helpful and…
The staff were helpful and understanding considering the 5 months or so for the spare parts to arrive. The restoration was a very good job, I'm pleased.
Great communication and a professional…
Great communication and a professional repair. Thanks.
Car repair feedback.
Very well organised repair, kept fully informed at all stages of the repair. Car was returned in immaculate condition, looked as good as new. Highly recommended company.
DLG contacted us and kept us constantly…
DLG contacted us and kept us constantly up to date with the progress of the repairs. Courtesy car was delivered and collected on time.
James lafferty
I had absolutely no complaints about the service I received from the office staff to the mechanic’s I was kept updated on the progress of my vehicle
Great repair company kept in touch with regular…
The company kept in touch with regular updates on the repair
Excellent service in all areas
They made the pick up, repair and return of my vehicle so simple. They were ontime, professional and very helpful.
Long time and not clean…
Repair took 3 months and when I finally got it back it was dirty inside and out.
The windscreen was replaced but it looks like the wipers were not, these will need to be replaced.

Antwort von DLG Auto Services - Perth
Great communication and no fuss pick up…
Great communication and no fuss pick up and delivery of car once work completed. Car was immaculate when returned
Easy to contact and staff very helpful
Easy to contact and very helpful staff after a stressful incident causing damage to our car just two days before we were due to travel to France. Vehicle quickly checked to allow us to travel and repair was booked in and quickly dealt with on our return.
Satisfied customer!
Delighted to receive car back in great condition, inside and out.
A job well done Thankyou
Service was excellent!
Service was excellent!! I was kept updated at each stage of repair and even car was returned it was flawless!! Customer service as well is excellent !! Spoke to a young guy several times and not only was he very polite and professional but really took the time to listen to me and dealt with my enquiry in great time . Happy happy to have my car back … it’s looking fab 👌😊 Thank you
Everything happened from when they said…
Everything happened from when they said it would happen from collection to return and the repair was faultless. Really happy with the service.
Definitely recommend this company
The company done a great job on my repair. They kept me up to date when things would happen. When they returned my car to me it was immaculate, the cleanest I have seen it since new.
Could not be happier with the service
Quick and efficent insurance repair service
Had a rear shunt with minor damage to bumper, called Churchill Insurance and repair was quickly arranged through DLG. Car was collected within 2 weeks by transporter and returned within a week repaired. Very happy with the repair quality and service.
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.
Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.






