Disputes Mediation Bewertungen 95

TrustScore 4.5 von 5

4.4

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

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Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

At first I wasn’t keen on the idea, but the experience was quite nerve racking at times but the mediator is there to keep both parties on the subject and we come to an agreement after 2 joint sessions... Mehr ansehen

Bewertet mit 5 von 5 Sternen

They r kind, helpful and more informative. Well organized. Very quick correspondence to the client. They tried their best to help the client. Every time they listen and give the feedback as quickly as... Mehr ansehen

Bewertet mit 1 von 5 Sternen

UPDATE I would have been more than happy to discuss the review since I am financially out of pocket. I am not upset because of the outcome of the mediation - quite honestly, I knew it was futile... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

So far so good. Meeting with Emma was very informative, very helpful and explained everything well. Came away knowing my rights and what the options are going forward. Happy with the service and defin... Mehr ansehen

Unternehmensdetails

  1. Mediationsservice
  2. Rechtsdienstleistungen

Vom Unternehmen geschrieben

Disputes Mediation is one of the most respected full-service mediation firms in the West Midlands, which has gained a considerable reputation because of years of great service. As Mediator, we are passionate about our work and fully committed to our clients. Our aim is to provide the most comprehensive Mediation services and support possible. While we make no compromise on the quality of our service, providing affordable Alternative Disputes Resolution Services is one of the most important things that we do. We are committed to delivering the possible greatest quality of service. Our approach is professional, friendly and object is to deliver excellent services at every level because we believe in quality.


Kontaktinformationen

4.4

Hervorragend

TrustScore 4.5 von 5

95 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Hat 33 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 1 Monat

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Bewertet mit 5 von 5 Sternen

Highly recommend this mediation…

Highly recommend this mediation company! They were incredibly helpful, extremely professional, and strictly on time with everything. No messing around just clear, efficient, and effective support from start to finish. They made the whole process smooth and stress-free. Thank you

24. März 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

I had an amazing experience with Molly…

I had an amazing experience with Molly Iyen, From start to finish, she was professional, knowledgeable, and genuinely caring. She took the time to understand my needs and made the entire process smooth and stress-free.

23. Februar 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Excellent service. very much pleased.

They r kind, helpful and more informative. Well organized. Very quick correspondence to the client. They tried their best to help the client. Every time they listen and give the feedback as quickly as possible.

5. Januar 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Such an experienced team Lani who dealt…

Such an experienced team Lani who dealt with my referral went out of her way to help me with a problem that I had with my mobile phone joining the on line meeting and Tracey the mediator was a lovely lady listened to me and made me feel at ease feel so much better in myself since talking to her about my case and feel I’m one step nearer to getting it resolved
Thanks again to both of you for all your help and support 😊

13. Januar 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

I had a great experience with the…

I had a great experience with the mediation. The lady was very supportive and gave me clear information. The process of booking an appointment and going through the procedure is straightforward and saving time. Highly recommended

13. November 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Although I didn't get the outcome I was…

Although I didn't get the outcome I was looking for, the admin team were helpful and efficient in keeping me up to date with the process.
Special thank you to Georgia and Naveed for their assistance.

5. November 2025
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Gender Biased

I recently participated in a mediation process with Disputes Mediation. While I appreciate the team’s efforts, I felt the approach did not fully consider my perspective as a father, leaving me with the impression that my concerns were not given equal weight. Additionally, the frequent calls and emails created a sense of pressure, which detracted from the collaborative nature of the process. It sometimes felt as though the priority was financial rather than achieving a fair and balanced resolution.

I believe there is an opportunity for the organisation to make its process more balanced and inclusive for all parties involved. In particular, embracing principles of neurodiversity—such as recognising different communication styles, processing speeds, and ways of expressing concerns could help ensure that every participant feels understood and respected throughout the process.

This would not only improve the experience for clients but also strengthen trust in the organisation’s commitment to fairness and inclusivity.

12. November 2025
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Very unprofessional

Very unprofessional. Very judgmental, uninterested, only in taking your money. Constantly chasing replies, I would not recommend this company in the slightest.

6. Mai 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

I can't thank them enough

I felt really overwhelmed and didn't know where the start after splitting up with my husband but from the first phonecall they made everything so easy and were very supportive throughout.
I can't thank them enough.

22. August 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Still in process

Still in process. So far so good. Hopefully my matter is resolved without going to courts. I was a bit scared to go through with the mediation. The mediator was very professional meeting went smoothly. Thank you

8. Juli 2025
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Appalling service and communication - don't waste your money!

UPDATE

I would have been more than happy to discuss the review since I am financially out of pocket. I am not upset because of the outcome of the mediation - quite honestly, I knew it was futile. However, the falsehoods you have shared here in relation to communication are outrageous. You made errors in the booking not me - and even the other party shared her frustrations on that. I have it in writing too from your representatives! At the very least compensation should have been offered for such an appalling service and the distress caused. (End of update)

I have recently used the service and I am appalled. I have paid over £800 for two sessions and a certificate. Not only does it cost a fortune, my session was cancelled twice, despite me confirming my attendance. No consideration for the time wasted, nor the impact on the two parties involved in an already challenging situation. Thus, creating even more tension. The communication is shocking - how ironic! Do not use this service.

10. Mai 2025
Bewertung ohne vorherige Einladung
Disputes Mediation-Logo

Antwort von Disputes Mediation

Hi Paul,

We apologise that you left feeling disappointed. We reached out to discuss your concerns, but you chose not to accept the offer.

For clarity, no sessions were cancelled—appointments proceed only once both sides confirm their availability, and that mutual confirmation never materialised.

Mediation typically saves clients several thousand pounds compared to litigation. Mediation cannot impose agreement; it succeeds only when everyone is willing to negotiate.

With a 93% positive review rate, we stand by our service. Once again, I apologise that you did not achieve the outcome you were hoping for, and I hope you find a resolution moving forward.

Warm regards,
Disputes Mediation Team

Bewertet mit 5 von 5 Sternen

My ex was the one who started this…



My ex was the one who started this process. I felt scared and anxious because he was always better educated than me and made me believe that the system wasn't designed for people like me. When I received my first email from Rosie, I was cautious and defensive. I didn't know much about mediation, and with my dyslexia, the emails seemed overwhelming. Rosie's sweet and calm demeanor helped reduce my anxiety. Meeting with the mediator, Andrew, was the next challenge. I expected him to be harsh and cutthroat, but he was unbiased and non-judgmental, which was a pleasant surprise. Andrew took the time to explain his role and what to expect, easing my anxiety. Dealing with a sneaky ex who could attack at any moment kept me on edge. The first mediation meeting with the mediator and my ex was an experience worth a whole new chapter. Andrew's professionalism and intelligence shone through as he caught the contradictions in my ex's claims. This organisation truly helped me understand the situation and their vigilance made it difficult for anyone to manipulate them.

4. Juli 2024
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Very helpful

Very helpful, knowledgeable and friendly. Katy tried to find a solution as quick as possible and the cost is lower compared to going through solicitors. I would recommend Mediation Matters Midlands to people looking for help relating to family law.

20. März 2024
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Definitely Recommend

At first I wasn’t keen on the idea, but the experience was quite nerve racking at times but the mediator is there to keep both parties on the subject and we come to an agreement after 2 joint sessions. If both parties interests are the same it’s a pretty good way to get things settled and it’s cheaper than solicitors! I’d definitely recommend this service but you have to go into it with an open mind. Will update with the outcome of our agreement

25. April 2024
Bewertung ohne vorherige Einladung

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