We have been having Dining Solutions products for over 15 years. Martin, our agent is always very cheerful and knowledgeable about the products. If he doesnt have something we would like he will alway... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
We have just had a visit from Ionut Daskalu from Dining Solutions Direct. For many years now he has been calling every few months with very excellent frozen produce. He is an excellent salesman, livel... Mehr ansehen
Unternehmen hat geantwortet
We’ve been using DSD for a very long time and throughout that period John has been our delivery person. He is totally reliable and a very friendly character, who is a credit to DSD. We started by buyi... Mehr ansehen
Unternehmen hat geantwortet
Tonight we had the cod witch was so pumped up with water when frozen,after defrosting it was half the size,then after cooking in foil with lemon,butter and pepper it did shrink again,so will not be or... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Welcome to Dining Solutions Direct. Dining Solutions Direct (DSD Food Group) is a UK food delivery business headquartered in Wellington, Somerset, specialising in high-quality frozen food, sold with personal service direct to customers’ doors. We have built our reputation around friendly, knowledgeable service, consistent product quality, and making it easier for busy households to keep their freezer stocked with great-tasting food. We operate as a UK limited company and work through a growing network of local distributors who serve customers in person, building long-term relationships rather than relying on one-off online transactions. That personal approach is a big part of what makes DSD different. Many of our customers have been with us for years and value being able to deal with someone who knows their preferences and can recommend products that suit their household. Our range includes a broad selection of frozen fish, seafood, chicken, meat products, ready-to-cook meals and family freezer favourites, with popular lines often including products such as prawns, sea bass, chicken kievs, salmon and other easy midweek meal options. Customers regularly tell us they value the quality, convenience and reliability of our service, especially when life is busy, and they want good food available at home without the hassle of shopping around. What sets us apart is the combination of doorstep convenience and personal service. We are not just a faceless online retailer or supermarket freezer aisle. Our team takes time to explain the products, recommend suitable options, and help customers choose food that works for their family, freezer space and routine. We focus on quality products, repeat service and building trust over time. If you need support, product advice or help with an order, customers can contact DSD directly through our normal business contact channels. We aim to provide responsive, helpful service both at the point of sale and afterwards. At DSD, we believe good food and good service still matter. Our goal is simple: to deliver quality frozen food with a personal touch.
Vom Unternehmen geschrieben
- Dining Solutions Direct delivers restaurant-quality meat and fish straight to your door, at prices that make sense. We specialise in premium frozen produce, personally delivered by dedicated local distributors who get to know you and your preferences. No subscriptions, no gimmicks, just consistently great food, reliable service, and customers who order again and again because it’s worth it.
Kontaktinformationen
Unit 8F Greenham Business Park, Greenham,, TA210LR, Wellington, Vereinigtes Königreich
- 01460 259873
- customersupport@diningsolutionsdirect.com
- diningsolutionsdirect.com
4.6
Hervorragend
292 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Monat
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Our Tracy(893)
Tracy(893)
Always delivers amazing products. Tracy has been coming to us over several years. In that time I have tried many products which are excellent quality and never have I had to return any products.
Tracy provides excellent service for your company, with a smile and always willing to obtain a product and keep you updated and delivered where possible. I really look forward to Tracy calling, she's almost like one of my family now! And I love our wee chats over a quick cuppa. Always a pleasure to see her and the scampi and plaice are delicious.
Keep up excellent standard of products and value for money. Tracy always seems to know when my freezer is running low. Keep up excellent work.
28. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von Dining Solutions Direct
Thank you so much for your truly lovely message — it’s wonderful to read such kind feedback. We’re delighted to hear how happy you’ve been with the products over the years, and that the quality has consistently met your expectations. It’s especially great to know you’re enjoying the scampi and plaice!
Tracy will be absolutely thrilled to hear your comments. She takes great pride in looking after her customers, and it means so much to know she’s become such a valued and familiar part of your routine — even sharing the occasional cuppa and chat! We’ll be sure to pass on your kind words to her, as recognition like this means a great deal.
Thank you again for your continued loyalty and support. We look forward to many more visits ahead and keeping your freezer well stocked!
Tracy (893) is such a marvellous lady!
Tracy (893) is such a marvellous lady! Very knowledgeable about all the lovely products we’ve had, my absolute favourites are the individually packed salmon fillets, the raw and cooked prawns but all the different food we’ve had has been absolutely delicious. Very kind and patient when I’m struggling for space in the freezer and is happy to return at a later date! Thank you so much Tracy (893)
16. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Dining Solutions Direct
Thank you so much for your wonderful feedback! We’re absolutely delighted to hear how pleased you are with the products — especially the salmon fillets and prawns — and that everything you’ve tried has been so delicious.
Tracy will be thrilled to know how much you appreciate her knowledge, kindness, and patience. She really does go above and beyond to make sure everything works for you, even when freezer space is a bit tight! We’ll be sure to pass on your lovely comments to her.
Thank you again for your support — it means a great deal to us, and we look forward to seeing you again soon.
The frozen fish is excellent and always…
The frozen fish is excellent and always tastes very fresh.Andy 1542 always remembers my favourites but at the same time encourages me to try different fish-especially those that are either new or ones he not always has available. There are not any local fishmongers that would have such a good range of fish
16. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Dining Solutions Direct
Thank you so much for your lovely feedback — it really means a lot to us! We’re delighted to hear that you enjoy the quality and freshness of the frozen fish, and that Andy has been able to help you discover new favourites while still keeping your go-to choices on hand. We take great pride in offering a wide and interesting range, so it’s wonderful to know that this stands out compared to other options locally.
We truly appreciate your support and look forward to serving you again soon!
The fish is good, but Andy is the best
We became a customer of Andy (1513) about 2 years ago. The quality of the product is always fantastic but we genuinely enjoy Andy’s visits. He is a true ambassador of the brand, and pleasure to buy from.
13. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Dining Solutions Direct
Thank you for your lovely review. We’re delighted to hear how much you’re enjoying the quality of the products, and it’s especially nice to know that Andy’s visits are such a positive part of your experience.
He truly is a great ambassador for us, and we’ll be sure to pass on your kind words — he’ll be thrilled to hear them. Thank you for your support over the past couple of years; we really appreciate it and look forward to continuing to serve you.
Awesome fish- and awesome pies!
Awesome fish- and awesome pies!! From friendly simon the fish guy.
16. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Dining Solutions Direct
Thank you for your fantastic review. We’re so pleased to hear you’re enjoying both the fish and the pies — great choices! Simon will be delighted to know his friendly service made such a positive impression.
We really appreciate your support.
Really good fish and excellent service
Garry is always happy to help and suggest recipes for all the different fish we might like. It’s a peace of mind knowing the quality of fish we buy is from a trusted source, which is incredibly important to us.
13. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Dining Solutions Direct
Thank you for your lovely feedback. We’re delighted to hear that Garry has been so helpful and that his recipe suggestions are making it easier to enjoy the different fish options available.
It’s especially important to us that you feel confident in the quality of the fish you’re buying, so it’s wonderful to know that trust and peace of mind are coming across. We truly appreciate your support and look forward to continuing to serve you.
Wonderful food and excellent customer service!
Dining Solutions range of products is fantastic and the quality of produce excellent. Loved by all the family, we enjoy everyday favourites and are able to sample the more luxury items on special occasions. It’s made all the better by being cooked from frozen. Our local rep- Andy ( 1513) is a happy, friendly and now very familiar face and couldn’t be more accommodating with our requests for certain foods and is very knowledgeable about what’s available. His recommendations are always a hit!!
16. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Dining Solutions Direct
Thank you so much for your fantastic feedback. We’re delighted to hear how much you and your family are enjoying the range of products, from everyday favourites to the more special occasion treats. It’s great to know the convenience of cooking from frozen is making things even easier for you.
We’re especially pleased to hear your kind words about Andy — he’ll be thrilled to know his service, knowledge, and recommendations are so appreciated. Providing friendly, accommodating service is exactly what we strive for.
Thank you again for your support, and we look forward to continuing to serve you and your family.
Good quality food
Good quality food. very pleased with service.
13. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Dining Solutions Direct
Thank you for your review. We’re really pleased to hear you’re happy with both the quality of our food and the service you received.
I purchased from DSD for the first time…
I purchased from DSD for the first time this weekend. The chicken goujons were far superior to the ones I’ve brought from the supermarket. The chicken was delightfully moist and the breadcrumbs were the perfect accompaniment!
I’ve yet to try the steaks, however when I explained to Marius that I’m not the worlds best cook, he took the time to explain how to prep and cook them and specifically in the air fryer which is what I mainly use. Marius even suggested a particular wine to go with the steaks.
Fantastic service, went over and above,
100% recommend both the food and Marius for knowledge of the food and his advice.
14. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Dining Solutions Direct
Thank you for giving DSD a try and for such a brilliant review.
We’re really pleased the chicken goujons hit the mark. Moist chicken and proper, crispy breadcrumbs should be standard, not a pleasant surprise, but here we are. Glad they impressed.
It’s also great to hear that Marius took the time to walk you through cooking the steaks, especially for the air fryer. Not everyone admits they’re “not the world’s best cook,” so fair play for that. A good product is one thing, but clear, practical advice and even a wine suggestion is what proper service looks like.
We’ll be sure to pass your kind words on to Marius. He’ll be chuffed to know his guidance made the difference.
Thank you again for the recommendation and for supporting DSD.
Delicious salmon
We regularly buy salmon from Andy 1542 at Dining Solutions. It is absolutely delicious, much nicer than any we’ve had from supermarkets, and Andy goes above and beyond in terms of service - he is always very helpful.
28. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von Dining Solutions Direct
Thank you for your lovely feedback.
We’re so pleased to hear you’re enjoying the salmon. It should taste better than supermarket fish, otherwise we’d all just queue up under fluorescent lighting and call it a day. Quality really does make the difference.
Andy (1542) will be delighted to know his effort hasn’t gone unnoticed. He takes real pride in looking after his customers and making sure the service matches the product.
We truly appreciate your continued support and look forward to keeping you well stocked with that delicious salmon.
Andy 1542 has been delivering to us for…
Andy 1542 has been delivering to us for about 6 years now. He supported us through Covid which cut down on the number of supermarket visits. He is friendly and lets us know if there are any offers. We buy from him because the quality is good and it’s very handy to have quality fish in the freezer to use as and when needed. I would recommend giving dining solutions a try
15. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Dining Solutions Direct
Thank you for such a kind and loyal review.
Six years is no small thing, and we really appreciate you sticking with us. We’re especially glad Andy (1542) was able to support you during Covid when getting to the supermarkets wasn’t always straightforward. That’s exactly when having reliable doorstep delivery actually matters.
It’s great to hear you value the quality and the convenience. Having good fish in the freezer ready to go beats wandering supermarket aisles hoping for inspiration.
We’ll make sure Andy sees your comments. And thank you for recommending Dining Solutions, it genuinely means a lot.
Best career I've ever had.
I started with Dining Solutions in November 2024. And in that time have picked up a superb and loyal customer base.
This job only suits those prepared to get off their backsides and knock some doors. I come across people every day who have never heard about us and are amazed when they first of all look at the food and then try it.
I have customers in a wide area focusing on different areas at different times. Am also proud to be part of the national trainers program introducing new recruits to what can be a fantastic opportunity IF THEY WISH TO GRAB IT.
There is constant support from management and colleagues to help people develop. I am looking forward to continuing my drive into management with DSD with the help of my depot manager on a daily basis, and chats with the other managers in the group.
I would like DSD to become a national name spoken about in the same context as all other premium brands. And I tailor my customer service to try and replicate that.
Of course we eat the food ourselves pretty much daily too. When people say there are only 2 of us, well there are three of us and we go through quite a bit as we don't want the rubbish at the Supermarket anymore.
15. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Dining Solutions Direct
Thank you for taking the time to share this. We’re really pleased to hear you’ve had such a positive experience since joining in November 2024, and that you’ve built a strong, loyal customer base through sheer hard work and consistency.
We are thrilled you’re part of our national trainers programme and appreciate the way you’ve described the opportunity, the support around you, and your drive into management is exactly what we want for people who are willing to put the effort in and grow.
We love your ambition to see DSD become a recognised national premium brand and the fact you tailor your customer service to match that standard. That mindset is what builds reputations properly.
And on the “there are only two of us” point, you’re spot on, plenty of households are small but still get great value by choosing what suits them and stocking the freezer with quality instead of settling for supermarket rubbish.
Thanks again, and keep up the great work.
Great Service - Thank You Andy 1542
We have been buying produce from Andy for several years now. He is always friendly, polite and knowledgeable and definitely a born salesman! He always has a good selection available and often rings ahead to see if we need anything or if there are any special offers.
10. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Dining Solutions Direct
Thank you for your continued support over the years — it genuinely means a lot to us.
We’re delighted to hear that Andy has looked after you so well. His friendly approach, product knowledge and ability to keep customers informed about what’s available (and what’s on offer) are exactly what we aim for. We’ll be sure to pass your kind words on to him — he’ll be thrilled.
Thanks again for taking the time to leave such positive feedback.
Andy 1513 greets you like an old…
Andy 1513 greets you like an old friend. Always has a smile and never in a rush to see you and move on.
The range of products he has to offer are fantastic and the quality is superb.
Very often has something new to tempt you.
Excellent service all round.
14. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Dining Solutions Direct
Thanks for the lovely words about Andy (1513) and the service, really appreciated.
Andy will be chuffed to hear he comes across exactly how we know him: friendly, never rushing you, and always turning up with a grin (and somehow “just one new thing” to tempt you).
If you ever want recommendations for what to try next, just give him a shout and he’ll sort you out.
Excellent service from Chris (1231)
Chris (1231) has delivered excellent quality food to us for many years. We have our favourites and Chris is are of these and can ensure he has them available. He provides an excellent service. Although the products are quite expensive, they are very tasty and useful to have in the freezer for meals that are easy to prepare.
20. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von Dining Solutions Direct
Thank you for your continued support and for taking the time to leave such a thoughtful review. We’re really pleased to hear Chris (1231) has looked after you so well over the years and makes sure your favourites are always available. We also appreciate your honesty on pricing, and we’re glad you feel the quality, taste, and convenience for quick freezer meals make it worthwhile.
Tasty food
Andy Rose visits regularly.He always gives me relevant information about any new products. There is always a. good selection of different foods including meat, fish and deserts.There is no pressure to purchase.We have enjoyed all the various items we have tried.
13. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Dining Solutions Direct
Thanks so much for taking the time to leave this review. Andy will be chuffed to hear it. We’re glad you’ve enjoyed the variety across meat, fish and desserts, and that the experience has been relaxed and no-pressure. See you on the next visit.
Delicious fish
Switched over to dining solutions from another company. The salmon is far superior it’s absolutely delicious!
Andy 1452 (ref) gives prompt delivery no hassles.
28. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von Dining Solutions Direct
Thanks for switching over to Dining Solutions Direct, and for the brilliant feedback. We’re really pleased you’re loving the salmon, and we’ll make sure Andy 1452 sees your comments about the prompt, hassle-free deliveries. Appreciate your support.
A good selection of high quality food…
A good selection of high quality food and always excellent service from Chris 1231.
13. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Dining Solutions Direct
Thanks so much for your kind words. We’re really pleased you’re enjoying the range and quality of the food, and it’s great to hear Chris (1231) continues to deliver excellent service. We really appreciate your support and look forward to seeing you again soon.
The food is fantastic
The food is fantastic, I'm currently dieting and bodybuilding and have seen a stark difference in my overall health, fitness and mental clarity ever since eating the food provided. Not processed, not jammed full of chemicals or water, just simple good food.
Graham (1356) is also a lovely bloke and brings a smile to our faces every time we see him, he remembers what we like and clearly cares about his customers
13. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Dining Solutions Direct
Thanks so much for taking the time to leave this. We’re genuinely glad to hear the food’s been supporting your dieting and bodybuilding, and that you’ve noticed a real difference in your health, fitness and mental clarity. Keeping it simple, high quality, and not packed with unnecessary rubbish is exactly what we aim for.
And we’ll absolutely pass this on to Graham (1356) too, he’ll be made up to hear it. He takes real pride in looking after his customers and remembering what they like. Appreciate your support and we look forward to seeing you again soon.
Top service for top quality produce
Ordered through Graham (1356) have to say his customer service is exceptional, really friendly and knowledgeable. The food isn’t the cheapest but the
Quality is exceptional! This is restaurant standard food in your freezer ready to go at a fraction of restaurant prices. I can personally recommend the fishcakes!! Once there is some room in my freezer I’ll be back for more.
15. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von Dining Solutions Direct
Thanks for the brilliant review. We’re really pleased to hear Graham (1356) has looked after you so well, he’s friendly, knowledgeable, and takes real pride in his service. And you’re spot on: it’s not bargain-bin food, but the quality is proper restaurant standard and meant to give great value at home.
Also, strong choice on the fishcakes. We’ll be ready when you’ve cleared some freezer space!
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.
Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.