Dignity Funeral Plans Bewertungen 57

TrustScore 4.5 von 5

4.5

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

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Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

The proactive, prompt and symphathetic manner that Gurdeep Sandhu handled the communications with me was just amazing!!! The process of arranging a personal funeral plan touches so many emotional area... Mehr ansehen

Bewertet mit 1 von 5 Sternen

In such a sad time, dealing with Dignity (formerly Golden Leaves) was absolutely abysmal. My gran passed away in a care home on a bank holiday. The local funeral director was called to take her, as... Mehr ansehen

Bewertet mit 5 von 5 Sternen

From the first phone call to the day of the funeral everything was explained well from arranging the details to the personal bits. I cannot thank Alexander and dry enough, in particular Vicky who was... Mehr ansehen

Bewertet mit 5 von 5 Sternen

When my mother-in-lawpassed away, the team at Dignity in Cambridge took care of everything with the utmost respect and compassion. They treated her with such dignity, and the smallest details — even p... Mehr ansehen

Unternehmensdetails

Vom Unternehmen geschrieben

Dignity plc is one of the largest providers of funeral services and prepaid funeral plans in the United Kingdom.


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Das sollten Sie wissen

4.5

Hervorragend

TrustScore 4.5 von 5

57 Bewertungen

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Antwortet meist innerhalb von 24 Std.

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Bewertet mit 5 von 5 Sternen

The funeral arranger listened to…

The funeral arranger listened to exactly what I wanted , she was very knowledgeable and explained any queries I had , I feel very contented now knowing that my family will have no stress or financial worry when my time comes .

30. Juli 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

I have bought the plan because of Emma…

I have bought the plan because of Emma at the funeral directors.
Also the flexibility of the plan and full money back guarantee along the way if anything happens whilst paying.
I can only hope none of the negative reviews happen after I've gone.
I don't want there to be any problems I'm not here to deal with.

22. Juli 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Amazing

When my mother-in-lawpassed away, the team at Dignity in Cambridge took care of everything with the utmost respect and compassion. They treated her with such dignity, and the smallest details — even painting her nails — showed how much they cared. The staff made us feel safe and comforted during such a painful time, and gave us peace knowing Mum was looked after so beautifully. I will always be grateful for their kindness and support.

23. Juni 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Funeral Plan for a love one.

So far, so good. Setting up a funeral plan for our Mother with Dignity was simple and made less daunting by the staff (@ a B.S.E., Suffolk funeral directors). Set aside a couple of hours especially if you decide to take out a plan in the day. Hoping for some time before we have need to use the plan, but that’ll be when we find out how good it all is.

22. Juli 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

It was very easy to set up.

It was very easy to set up, everything explained thoroughly on the phone. Payment was easy to do on the phone too, all easy.
Agent was very professional and friendly. Very knowledgeable and gave us a lot of information. We can recommend Dignity and we chose a local funeral director. Generally satisfied and happy that it's all in place.

24. Juli 2025
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Bad experience

My mother had a funeral plan with a company which folded. It was taken on by Dignity who advised that nothing would change. Upon her death we placed her with her chosen funeral directors, however when we contacted Dignity we were told that if they were to honour the plan, we would have to move her to an alternative funeral director. Despite our distress they refused to accommodate her dying wishes and we lost all of the money she paid. Absolute nightmare!

10. Februar 2025
Bewertung ohne vorherige Einladung
Dignity Funeral Plans-Logo

Antwort von Dignity Funeral Plans

Hello Bryan,

Thank you for leaving a review your feedback is important to us.

We are sorry to read you are unhappy with our services, we want to assure you that Dignity Funerals takes your feedback seriously and will use it to improve our services.

If you would like to discuss this further, please contact us on 0800 731 0655 or alternatively email complaint.resolutions@dignityuk.co.uk.

Thank you,

Brendan

Dignity Team

Bewertet mit 5 von 5 Sternen

Great service from a friendly and knowledgable team

Friendly, compassionate, informative and helpful team were a pleasure to deal with. My parents chose Dignity Funeral Plans for theirs and my Dad sadly passed away almost a year ago. But it lifted a weight from the shoulders of the family knowing he had already indicated what he wanted and my Mum has her plan still in place. She said they took these out to relieve the worry on me and my sister. This made me determined to pay for my own plan and get it set up. Monthly payment options mean the impact on purchase is minimised and it felt empowering to make my own choices and file the completed plan alongside my Will. I can now get on with living, knowing I have done my life 'housekeeping'!

2. Mai 2025
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Dignity collects firms going into liquidation

Dignity took over from Capital Life, when they went into receivership.
Total plan cost with Capital life £2696.64
Total Plan cost with Dignity £2795.64?
Amount paid when plan purchased £975.33 +£99 deposit
It was not made clear to me, when I spoke to Dignity that I had lost all the money paid to date, when they took over. Apparently they told me, when I called to see what was going on. I don't think they did, and the forms sent me do not make that clear. Nowhere on my plan does it say when my time with Dignity started.
Uses the Capital life plan as a start of plan, 2019, and quotes the amount paid to date as £975.33
Go elsewhere, somewhere more honest.
I found this out today on the 15/05/2025 because to calendar below is beyond me.

15. Mai 2025
Bewertung ohne vorherige Einladung
Dignity Funeral Plans-Logo

Antwort von Dignity Funeral Plans

Hello Gillian,

Thank you for leaving a review your feedback is important to us.

We are sorry to read you are unhappy with our services, we want to assure you that Dignity Funerals takes your feedback seriously and will use it to improve our services.

If you would like to discuss this further, please contact us on 0800 731 0655 or alternatively email complaint.resolutions@dignityuk.co.uk.

Thank you,

Brendan

Dignity Team

Bewertet mit 5 von 5 Sternen

Definitely recommend amazing

I used these to pre arrange a funeral for my disabled daughter hopefully for many years down the road absolutely brilliant very friendly very helpful will recommend to all

24. März 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Compassionate and professional

An excellent, professional, personal, compassionate and caring service from John Bargetts. All staff members went out of their way to support our family following the deaths of 2 close family members, guiding us and listening to our wishes. Louise and Natalie are both amazing and an assett to the comoany and their profession.. I can not recommend them highly enough.

2. Dezember 2024
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Selim Smith & Co Funeral Directors, Gloucester

My review is on Selim Smith & Co Funeral Directors Gloucester and our funeral planner Lorraine.

I lost my dad unexpectedly. He had no funeral plans in place. This was the first funeral I had planned. Lorraine is absolutely fantastic and is the glue that holds everything together. Her care was genuine and her emotional support helped get me through a very difficult time. She talked me through planning the funeral clearly. She supported me when visiting my dad. She took the time to listen to how I was feeling and offered wise advice. She helped me make hard decisions like the pictures we picked. She just made the whole process run much smoother and easier. She made sure my every request was fulfilled. Thank you so much Lorraine. All staff were lovely and welcoming. Building was very clean and tidy.

7. Januar 2025
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Reviewing Dignity Funeral Directors

Reviewing Dignity Funeral Directors - a large company, in deep debt, that has taken over many smaller companies, including JH Kenyon in Hampstead. Their website says 'affordable quality and exceptional service.'
The service was exceptional in that it was so poor - they did the basic forms and cared for the body, (getting this from the hospital, to the morgue, then the chapel and then burial) Everything else we had to prompt them or just do it ourselves. They did not even contact the burial site, arrange anything or advise us on what needed to be done. Part time staff.

8. Februar 2025
Bewertung ohne vorherige Einladung
Dignity Funeral Plans-Logo

Antwort von Dignity Funeral Plans

I am sorry you are unhappy with the service you have received. We would be interested in looking into the concerns you have raised further. Please contact the Complaint Resolutions Team on 0800 731 0655, they are available Monday to Friday between 9 am and 5 pm.

Bewertet mit 5 von 5 Sternen

Excellent service

We got our Dignity plan through a local funeral director, and the representative, Haley, was incredible. She was extremely professional, very knowledgeable, she was patient and took time for us to absorb each detail.
The plan was exactly what we were looking for and at a very reasonable price. Very happy.

18. Oktober 2024
Bewertung ohne vorherige Einladung

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