Beware if you order through Facebook or…
Beware if you order through Facebook or directly through them. They will trick you into adding addition items and use very confusing terms such as a 1000G size can. The picture looks like a 3.5 gallon bucket but is only 36 oz. Tried to cancel immediately after the order was sent and I saw the extra charges. No response and of course they took the money. TWO WEEKS LATER, This is an AI POS, they said it was canceled but sent it anyway. They credited back one but gave use $7.19 one the other. Bringing this to there attention just results in an endless string of replies that ends up saying the same thing. Filing with CC and FB.
Antwort von Detroitrain
Dear Customer, thank you very much for taking the time to share your feedback.
We sincerely apologize that your recent experience did not meet your expectations, and we fully understand your frustration. Please send your details to our customer service email address: service@detroitrain.com . Our professional customer service team will provide you with the best solution within 24 hours. Please give us a chance to make amends; thank you very much.
