designerglasses.co.uk Bewertungen 

314
TrustScore 3.5 von 5

3.4

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

ordered (frames only) on a Sunday evening, arrived Tuesday lunchtime. Well packaged, I paid the £10 for Royal Mail special delivery. Kept me informed about dispatch with tracking number. Saved £100 on... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Great prices and great service. Managed to pay less than £200 for frames and prescription lenses (Vision Express are charging £280 for the same frames alone). Packaged well and glasses came... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Absolutely brilliant service! I rang up & Nicky was super helpful & friendly, she said the glasses frames I was ordering online weren’t in stock so went to check delivery timescale & rang me back stra... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 1 von 5 Sternen

Really poor I'm afraid. Not a problem ordering but my order was lost within the postal system. Designer Glasses accepts this and committed to open a claim. This has been ongoing for several weeks wi... Mehr ansehen

Unternehmensdetails

  1. Brillen-Großhändler

Über designerglasses.co.uk

Informationen, die aus verschiedenen externen Quellen stammen

Launched in 1999 by British optometrist Mr Lakh Dollay, designerglasses.co.uk is the UK’s oldest online glasses store. Our mission was then, and still is today:"To supply our customers with the very best range of top designer glasses at the most competitive prices, backed by exceptional levels of service."

At Designer Glasses, we pride ourselves on our very high levels of customer service and optical experience. All of our customer services staff are fully trained and will liaise directly with our qualified dispensing opticians, if necessary, to resolve any queries you may have.

Unlike some other online stores, we have our own specialist lab in Woolwich where our expert technicians will assemble your prescription lenses. If the frame you have ordered is in stock, this allows us to supply your prescription glasses to your door within 48 hours from placing your order.

As you would expect from a name like Designer Glasses, all our frames and branded accessories, such as cases and cleaning cloths that come with your eyewear are 100% genuine.

We believe that we are unmatched in the provision of the highest quality designer eyewear products at the most competitive prices with honest, straightforward, helpful advice and excellent customer service. It’s as simple as that!

Designer Glasses – The leading source for all your designer eyewear.


Kontaktinformationen

3.4

Akzeptabel

TrustScore 3.5 von 5

314 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Keine aktuellen Aufzeichnungen über Bewertungseinladungen

Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.

Hat keine negativen Bewertungen beantwortet

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

3.4

Alle Bewertungen

(314)

9 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 5 von 5 Sternen

Excellent Service, Highly Recommended

This was the first time that I’ve ever ordered glasses online. Placed the order but needed some advice. Spoke to Nicky who answered my questions. Email confirmation said 7-10 working days and was delivered in 8 working days. All securely packaged. A great service and would definitely recommend. Excellent service.

12. September 2021
Bewertung ohne vorherige Einladung
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Antwort von designerglasses.co.uk

Dear Mark

Thank you for the great review.

We are pleased that you are happy with our service.

We look forward to seeing you again soon.

Kind Regards

designerglasses.co.uk

Bewertet mit 5 von 5 Sternen

Gucci frames

just received the frames that I ordered and I'm really impressed with the quality and price. After searching through different sites Designer Glasses had the best price.

20. August 2021
Bewertung ohne vorherige Einladung
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Antwort von designerglasses.co.uk

Dear Sandra

Thank you for the great review.

We are pleased that you are happy with our service.

We look forward to seeing you again soon.

Kind Regards

designerglasses.co.uk

Bewertet mit 5 von 5 Sternen

Called Jade in a panic because my son…

Called Jade in a panic because my son who’s a police officer had broken his last pair of glasses.
Luckily Jade got everything sorted and 2 new pairs dispatched in record time. I also had a problem completing the payment which was user error and Jade even helped with that.
I’ve always used this company and will continue to in the future. Great product (authentic designer at half the price) great service and quick.

10. August 2021
Bewertung ohne vorherige Einladung
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Antwort von designerglasses.co.uk

Dear Carlene

Thank you for the great review.

We are pleased that you are happy with our service.

We look forward to seeing you again soon.

Kind Regards

designerglasses.co.uk

Bewertet mit 5 von 5 Sternen

Great service

Great service ! Quick delivery and good communication.

9. August 2021
Bewertung ohne vorherige Einladung
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Antwort von designerglasses.co.uk

Dear John

Thank you for the great review.

We are pleased that you are happy with our service.

We look forward to seeing you again soon.

Kind Regards

designerglasses.co.uk

Bewertet mit 5 von 5 Sternen

2 day turnaround and great customer service.

reglaze esillor lenses, two days turnaround and great customer service with Nicky and Jade. This company should be your first choice for glasses and reglazing.

13. Juli 2021
Bewertung ohne vorherige Einladung
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Antwort von designerglasses.co.uk

Thank you for the great review.

We are pleased that you are happy with our service.

We look forward to seeing you again soon.

Kind Regards

designerglasses.co.uk

Bewertet mit 5 von 5 Sternen

Great selection

Great selection, professional service, great communication off Jade and Nicky also a fast tracked delivery. The glasses are great to. Thanks all involved.

9. Juli 2021
Bewertung ohne vorherige Einladung
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Antwort von designerglasses.co.uk

Dear David

Thank you for the great review.

We are pleased that you are happy with our service.

We look forward to seeing you again soon.

Kind Regards

designerglasses.co.uk

Bewertet mit 5 von 5 Sternen

Extra fast delivery

I ordered my Gucci sunglasses on Wednesday and I received them on Thursday! Extra fast delivery and great product. 100% genuine designer sunglasses. Definetely I will order again.

9. Juli 2021
Bewertung ohne vorherige Einladung
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Antwort von designerglasses.co.uk

Dear Martyna

Thank you for the great review.

We are pleased that you are happy with our service and the Gucci sunglasses.

We look forward to seeing you again soon.

Kind Regards

designerglasses.co.uk

Bewertet mit 5 von 5 Sternen

Fantastic service from start to finish.

Fantastic service from start to finish.

There was a little hiccup at the beginning, whereby the frames I ordered were not in stock and are discontinued by the original manufacturer. However, after an email from the kind lady Jade notifying me of this, they were able to offer the same frame in a different colour as an alternative.

From there everything went swimmingly, the frames arrived 1 week exactly, ordered on a Tuesday received the next.

Frames and lenses were both fantastic. Customer Service fantastic. Would most definitely use again.

It is refreshing to find an online opticians that can offer both value and amazing service.

7. Juli 2021
Bewertung ohne vorherige Einladung
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Antwort von designerglasses.co.uk

Dear Adam

Thank you for the great review.

We are pleased that you are happy with our service.

Jade is a valued member of our team.

We look forward to seeing you again soon.

Kind Regards

designerglasses.co.uk

Bewertet mit 5 von 5 Sternen

Great Customer Service

Genuine, helpful and very friendly customer service from Nicky. Great glasses too. Prompt despatch and delivery. I'd absolutely recommend this company.

20. Juni 2021
Bewertung ohne vorherige Einladung
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Antwort von designerglasses.co.uk

Thank you for the great review.

We are pleased that you are happy with our service.

We look forward to seeing you again soon.

Kind Regards

designerglasses.co.uk

Bewertet mit 5 von 5 Sternen

Brilliant company to purchase glasses…

Brilliant company to purchase glasses from, I was wary at first in case they were not genuine but after speaking with Nicky I was totally reassured.The glasses I ordered were out of stock and not due in for a month but I received an email after two weeks to say they had arrived in stock and they were quickly dispatched via tracked mail. The service I received from Nicky was fantastic and I would have no hesitation in ordering from this company again. Thank you

31. Mai 2021
Bewertung ohne vorherige Einladung
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Antwort von designerglasses.co.uk

Dear Ann

Thank you for the great review.

We are pleased that you are happy with our service.

We look forward to seeing you again soon.

Kind Regards

designerglasses.co.uk

Bewertet mit 5 von 5 Sternen

Excellent customer support

Their customer support is very responsive for order processing, delivery and refund as well. Great customer service!

28. Mai 2021
Bewertung ohne vorherige Einladung
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Antwort von designerglasses.co.uk

Thank you for the great review.

We are pleased that you are happy with our service.

We look forward to seeing you again soon.

Kind Regards

designerglasses.co.uk

Bewertet mit 5 von 5 Sternen

Awesome customer service

Awesome customer service, dispatched hours after order placed. Recommended 👍

25. Mai 2021
Bewertung ohne vorherige Einladung
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Antwort von designerglasses.co.uk

Dear Kathryn

Thank you for the great review.

We are pleased that you are happy with our service.

We look forward to seeing you again soon.

Kind Regards

designerglasses.co.uk

Bewertet mit 5 von 5 Sternen

Excellent service and competitive…

Excellent service and competitive price! Great communication from Nicky. Thank you!

20. Mai 2021
Bewertung ohne vorherige Einladung
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Antwort von designerglasses.co.uk

Dear Sarah

Thank you for the great review.

We are pleased that you are happy with our service.

We look forward to seeing you again soon.

Kind Regards

designerglasses.co.uk

Bewertet mit 5 von 5 Sternen

I purchased a pair of glasses however…

I purchased a pair of glasses however the photo copy of my prescription was slightly wrong so I returned them and Nicky was must helpful and replaced them with a new pair and I love them
Thanks for no hassle and good customer service I would not hesitate to buy online again

19. Mai 2021
Bewertung ohne vorherige Einladung
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Antwort von designerglasses.co.uk

Dear Sharon

Thank you for the great review.

We are pleased that you are happy with our service.

We look forward to seeing you again soon.

Kind Regards

designerglasses.co.uk

Bewertet mit 5 von 5 Sternen

Perfect glasses and service

Perfect glasses and service, every thing as described and delivered within a week.
Thank you.

15. Mai 2021
Bewertung ohne vorherige Einladung
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Antwort von designerglasses.co.uk

Dear Akushia

Thank you for the great review.

We are pleased that you are happy with our service and our frames.

We look forward to seeing you again soon.

Kind Regards

designerglasses.co.uk

Bewertet mit 5 von 5 Sternen

Great service

The first pair of sunglasses I bought did not suit my requirements, so I returned them and purchased a pair of Maui Jim Alelele Bridge sunglasses which are perfect for me. Designerglasses.co.uk were really helpful and made the process really easy.
Many thanks

14. Mai 2021
Bewertung ohne vorherige Einladung
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Antwort von designerglasses.co.uk

Dear Jonathan

Thank you for the great review.

We are pleased that you are happy with our service and our frames.

We look forward to seeing you again soon.

Kind Regards

designerglasses.co.uk

Bewertet mit 5 von 5 Sternen

Mauri Jim Ho'okipa Mauri Rose

Very good service.
Mauri Jim Ho'okipa Mauri Rose sunglasses are an outstanding piece of kit. The wap around fit is perfect.

12. Mai 2021
Bewertung ohne vorherige Einladung
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Antwort von designerglasses.co.uk

Dear William

Thank you for the great review.

We are pleased that you are happy with our service and our frames.

We look forward to seeing you again soon.

Kind Regards

designerglasses.co.uk

Bewertet mit 5 von 5 Sternen

This company has been very transparent…

This company has been very transparent and are responsive to messages. They delivered on time and I experienced great communication (a relief these days). They have a massive selection, highly recommend.

10. Mai 2021
Bewertung ohne vorherige Einladung
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Antwort von designerglasses.co.uk

Dear Damien

Thank you for the great review.

We are pleased that you are happy with our service and we look forward to seeing you again soon.

Kind Regards

designerglasses.co.uk

Bewertet mit 5 von 5 Sternen

This is the second time I’ve ordered…

This is the second time I’ve ordered from designerglasses.co.uk and both times their service has been impeccable. They have have a wide range of sunglasses and were able to provide a particular model of sunglasses that I really wanted. Highly recommended!

8. Mai 2021
Bewertung ohne vorherige Einladung
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Antwort von designerglasses.co.uk

Dear Ashish

Thank you for the great review.

We are pleased that you are happy with our service and we look forward to seeing you again soon.

Kind Regards

designerglasses.co.uk

Bewertet mit 5 von 5 Sternen

Fantastic service

Amazing service from start to finish. Ordered my glasses in the afternoon and I had them delivered the next day! Would recommend them to anyone who needs a pair of glasses quickly and hassle free! Thanks guys for great service.

8. Mai 2021
Bewertung ohne vorherige Einladung
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Antwort von designerglasses.co.uk

Dear Parul

Thanks for the great review.

We are so pleased that you were happy with our service and appreciate the kind comments.

We look forward to seeing you again soon.

Kind Regards

designerglasses.co.uk

So funktioniert Trustpilot

Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.

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Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.

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Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.

Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.

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