designerglasses.co.uk Bewertungen 

314
TrustScore 3.5 von 5

3.4

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

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Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

ordered (frames only) on a Sunday evening, arrived Tuesday lunchtime. Well packaged, I paid the £10 for Royal Mail special delivery. Kept me informed about dispatch with tracking number. Saved £100 on... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Great prices and great service. Managed to pay less than £200 for frames and prescription lenses (Vision Express are charging £280 for the same frames alone). Packaged well and glasses came... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Absolutely brilliant service! I rang up & Nicky was super helpful & friendly, she said the glasses frames I was ordering online weren’t in stock so went to check delivery timescale & rang me back stra... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 1 von 5 Sternen

Really poor I'm afraid. Not a problem ordering but my order was lost within the postal system. Designer Glasses accepts this and committed to open a claim. This has been ongoing for several weeks wi... Mehr ansehen

Unternehmensdetails

  1. Brillen-Großhändler

Über designerglasses.co.uk

Informationen, die aus verschiedenen externen Quellen stammen

Launched in 1999 by British optometrist Mr Lakh Dollay, designerglasses.co.uk is the UK’s oldest online glasses store. Our mission was then, and still is today:"To supply our customers with the very best range of top designer glasses at the most competitive prices, backed by exceptional levels of service."

At Designer Glasses, we pride ourselves on our very high levels of customer service and optical experience. All of our customer services staff are fully trained and will liaise directly with our qualified dispensing opticians, if necessary, to resolve any queries you may have.

Unlike some other online stores, we have our own specialist lab in Woolwich where our expert technicians will assemble your prescription lenses. If the frame you have ordered is in stock, this allows us to supply your prescription glasses to your door within 48 hours from placing your order.

As you would expect from a name like Designer Glasses, all our frames and branded accessories, such as cases and cleaning cloths that come with your eyewear are 100% genuine.

We believe that we are unmatched in the provision of the highest quality designer eyewear products at the most competitive prices with honest, straightforward, helpful advice and excellent customer service. It’s as simple as that!

Designer Glasses – The leading source for all your designer eyewear.


Kontaktinformationen

3.4

Akzeptabel

TrustScore 3.5 von 5

314 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Keine aktuellen Aufzeichnungen über Bewertungseinladungen

Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.

Hat keine negativen Bewertungen beantwortet

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

3.4

Alle Bewertungen

(314)

9 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
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Bewertet mit 5 von 5 Sternen

Fast delivery and genuine Prada…

Fast delivery and genuine Prada sunglasses but was missing silk pouch that it was supposed to come with apart from the hard case.

16. März 2023
Bewertung ohne vorherige Einladung
designerglasses.co.uk-Logo

Antwort von designerglasses.co.uk

Thank you for the review.

Regarding the silk pouch, the manufacturer and supplier have changed how they dispatch frames and what the frames come with.

Therefore, the Prada PR17WS does not come with a silk pouch, it comes with the case, cloth and guarantee.

If you had emailed us, we would have advised you of this.

Please do not hesitate to contact us.

Kind Regards

Nicky
designerglasses.co.uk

Bewertet mit 5 von 5 Sternen

Happy customer

Ordered online for first time, was able to provide style, size and prescription as Boots Opticians were unable to help get size I needed. Great price, very pleased with the prescription glasses, (Oakley with transition lenses and tint), delivery time as predicted, well-packed and one day delivery, very happy.

14. März 2023
Bewertung ohne vorherige Einladung
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Antwort von designerglasses.co.uk

Thank you for the great review.

We are pleased that you are happy with our service.

We look forward to seeing you again soon.

Kind Regards

Nicky
designerglasses.co.uk

Bewertet mit 5 von 5 Sternen

Great service!

First time buying glasses online and everything went smoothly. I was able to upload a copy of my current prescription when purchasing. The glasses arrived promptly. I am really happy with the service and would use them again

9. Februar 2023
Bewertung ohne vorherige Einladung
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Antwort von designerglasses.co.uk

Thank you for the great review.

We are pleased that you are happy with our service.

We look forward to seeing you again soon.

Kind Regards

Nicky
designerglasses.co.uk

Bewertet mit 5 von 5 Sternen

Very happy with my purchase & service

Very happy with my purchase. I ordered a pair of Tom Ford prescription glasses. I accidently ordered bifocals when i needed varifocals. Upon calling, Nicky was most helpful with fixing my error. Price was very good and very happy with the quality of the lenses.

3. Februar 2023
Bewertung ohne vorherige Einladung
designerglasses.co.uk-Logo

Antwort von designerglasses.co.uk

Thank you for the great review.

We are pleased that you are happy with our service.

We look forward to seeing you again soon.

Kind Regards

Nicky
designerglasses.co.uk

Bewertet mit 5 von 5 Sternen

Great prices and great service.

Great prices and great service.

Managed to pay less than £200 for frames and prescription lenses (Vision Express are charging £280 for the same frames alone).

Packaged well and glasses came in expected box etc (same as previous pair that broke, purchased elsewhere). No doubts about authenticity.

Ordered on the Monday, arrived on Friday.

Fast and efficient customer service. Highly recommend and will order from here again.

3. Februar 2023
Bewertung ohne vorherige Einladung
designerglasses.co.uk-Logo

Antwort von designerglasses.co.uk

Thank you for the great review.

We are pleased that you are happy with our service.

We look forward to seeing you again soon.

Kind Regards

Nicky
designerglasses.co.uk

Bewertet mit 5 von 5 Sternen

Top quality and delivered within 24…

Top quality and delivered within 24 hours. Saved more than £100 on branded specs from the high street or company’s own website and got superb level of service

31. Januar 2023
Bewertung ohne vorherige Einladung
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Antwort von designerglasses.co.uk

Thank you for the great review.

We are pleased that you are happy with our service.

We look forward to seeing you again soon.

Kind Regards

Nicky
designerglasses.co.uk

Bewertet mit 5 von 5 Sternen

Very helpful and efficient exchange for…

Very helpful and efficient exchange for a different sized frame

25. Januar 2023
Bewertung ohne vorherige Einladung
designerglasses.co.uk-Logo

Antwort von designerglasses.co.uk

Thank you for the great review.

We are pleased that you are happy with our service.

We look forward to seeing you again soon.

Kind Regards

designerglasses.co.uk

Bewertet mit 5 von 5 Sternen

Another great experience with…

Another great experience with designerglasses.co.uk… amazing team service , great time of the delivery and my wife loved the frames so thank you guys see you soon:)

19. Januar 2023
Bewertung ohne vorherige Einladung
designerglasses.co.uk-Logo

Antwort von designerglasses.co.uk

Thank you for the great review.

We are pleased that you are happy with our service.

We look forward to seeing you again soon.

Kind Regards

designerglasses.co.uk

Bewertet mit 1 von 5 Sternen

I was in a meeting and placed them on…

I was in a meeting and placed them on the desk, you could hear a pin drop from the silence, and that's what happened, I placed them down and the so called lion face part fell off and hit the table, causing a colleague to laugh and say 'oops'! Embarrassing to say the least. I'm new to glasses and spent a lot trying to find the right ones, there is a joke with Versace amongst students that made me buy them, this has been the most embarrassing that could happen. I don't expect anything back from you, I just expect the "oh my god, ur so fake miss" to come back at me. Had I of known this could happen, I wouldn't have bothered. I need glasses and love my sunglasses ones, I knew it was a mistake trying to buy reading ones online, I thank u anyway but needed to let u know the grief I will now receive from the young ones. Whatever, thanks and goodbye, I don't expect anything other than a generic response, for that reason im off, can't be arsed. Miss latorre signing off hahaha

3. Januar 2023
Bewertung ohne vorherige Einladung
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Antwort von designerglasses.co.uk

Please can you confirm your order number? We have had no email from yourself regarding the above.

Thank you.

designerglasses.co.uk

Bewertet mit 5 von 5 Sternen

Very good designer glasses at competitive prices

Very good designer glasses at competitive prices.

Easy to use service with the fantastic option of virtual try on for a lot of frames. They have many different options for lenses so you can select which one are suited to you. Best bit is they have certain frames which nearly go for double at other retailers!

Cant really fault them in any way. Will definitely be using this website again.

26. Dezember 2022
Bewertung ohne vorherige Einladung
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Antwort von designerglasses.co.uk

Thank you for the great review.

We are pleased that you are happy with our service.

We look forward to seeing you again soon.

Kind Regards

designerglasses.co.uk

Bewertet mit 5 von 5 Sternen

Fantastic service

Fantastic service! Other retailers stated item wouldn't be available for 8 weeks or took our money then said they weren't available. Designer glasses not only offered 24 hour delivery at a great price but true to their advert the glasses arrived right on time, perfectly packaged, and the item was as described. Can't rate the service highly enough

5. Dezember 2022
Bewertung ohne vorherige Einladung
designerglasses.co.uk-Logo

Antwort von designerglasses.co.uk

Thank you for the great review.

We are pleased that you are happy with our service.

We look forward to seeing you again soon.

Kind Regards

designerglasses.co.uk

Bewertet mit 5 von 5 Sternen

A Clear Choice

Excellent customer service from everyone I dealt with. Wonderful glasses and choice. Highly recommend.

23. November 2022
Bewertung ohne vorherige Einladung
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Antwort von designerglasses.co.uk

Thank you for the great review.

We are pleased that you are happy with our service.

We look forward to seeing you again soon.

Kind Regards

designerglasses.co.uk

Bewertet mit 5 von 5 Sternen

Excellent value for money

Excellent value for money, great customer service. Makes a change to be able to speak to someone on the phone ( for on-line service). Glasses well packaged.

19. November 2022
Bewertung ohne vorherige Einladung
designerglasses.co.uk-Logo

Antwort von designerglasses.co.uk

Thank you for the great review.

We are pleased that you are happy with our service.

We look forward to seeing you again soon.

Kind Regards

designerglasses.co.uk

Bewertet mit 5 von 5 Sternen

Highly recommend

Would definitely Recommend, customer service was amazing, quality was excellent.

11. November 2022
Bewertung ohne vorherige Einladung
designerglasses.co.uk-Logo

Antwort von designerglasses.co.uk

Thank you for the great review.

We are pleased that you are happy with our service.

We look forward to seeing you again soon.

Kind Regards

designerglasses.co.uk

Bewertet mit 5 von 5 Sternen

Great prices matched by great service

First time I bought from Designer Glasses Boutique.

The prices were amongst the best on the internet; service was first rate both pre-sale and more importantly after sales.

Communication, whether by phone or online, was prompt and friendly.

Would have no hesitation recommending them and will be the first place to look when shopping for glasses.

3. November 2022
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Received my specs yesterday

Received my specs yesterday. Thank you.
I must admit I was hesitant at first to place an order, carried out the usual research which all seemed to be pucker so I placed my order.
Really pleased.

14. September 2022
Bewertung ohne vorherige Einladung
designerglasses.co.uk-Logo

Antwort von designerglasses.co.uk

Thank you for the great review.

We are pleased that you are happy with our service.

We look forward to seeing you again soon.

Kind Regards

designerglasses.co.uk

Bewertet mit 5 von 5 Sternen

Excellent service, friendly

Excellent service. Both times I’ve dealt with them they have been friendly , helpful and made helpful suggestions. Definitely recommend.

24. August 2022
Bewertung ohne vorherige Einladung
designerglasses.co.uk-Logo

Antwort von designerglasses.co.uk

Thank you for the great review.

We are pleased that you are happy with our service.

We look forward to seeing you again soon.

Kind Regards

designerglasses.co.uk

Bewertet mit 5 von 5 Sternen

Amazing service and great price

Amazing service and great price. I ordered a pair of Tom Ford glasses with prescription lenses and received them 3 working days later. They were cheaper than I could find elsewhere, the lenses have been fitted better than my last pair (from a different online retailer) and they contacted me after I'd ordered to suggest an alternative that saved me £60. Excellent business. Thank you.

16. August 2022
Bewertung ohne vorherige Einladung
designerglasses.co.uk-Logo

Antwort von designerglasses.co.uk

Thank you for the great review.

We are pleased that you are happy with our service.

We look forward to seeing you again soon.

Kind Regards

designerglasses.co.uk

Bewertet mit 1 von 5 Sternen

Terrible Refund Policy, read before buying

I used this company as they have an option to virtually try on the glasses on their site. I chose a pair after virtually trying on, but was told that they were no longer in stock, I am not sure why they were still in the online shop. Customer service was helpful and gave me options which I didn't like. I chose an alternative pair which didn't have an option to virtually try. When they arrived they looked awful. I returned them and had £15.00 taken off after I paid for next day signed for delivery. The email just stated refund processed as per their terms and conditions. Unfortunately, I didn't read their terms and conditions and it is not very transparent on their website. I just checked and it says a £10.00 admin fee will be charged which in my opinion is extortion, who does this in 2022 with so much competition around. 🤔. I am waiting for an explanation of the extra £5.00 charged. I have never experienced anything like this with any company. I am really surprised that they have such high reviews. Should of just gone to SpecSavers!!

11. August 2022
Bewertung ohne vorherige Einladung
designerglasses.co.uk-Logo

Antwort von designerglasses.co.uk

Dear Lisa

Thank you for the review. I can see that you have now been refunded for the Admin Fee as a gesture of goodwill. I have also emailed you.
Kind Regards

Nicky
designerglasses.co.uk

Bewertet mit 5 von 5 Sternen

Excellent experience.

Excellent experience.
Order the glasses with lenses on Sunday and get delivered Friday at 9:00 am.
The glasses are impeccable, lenses everything.
I hope the Pristine coating will rezist the test of time.

5. August 2022
Bewertung ohne vorherige Einladung
designerglasses.co.uk-Logo

Antwort von designerglasses.co.uk

Thank you for the great review.

We are pleased that you are happy with our service.

We look forward to seeing you again soon.

Kind Regards

designerglasses.co.uk

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