Deputy Bewertungen 

125
TrustScore 3 von 5

2.9

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 4 von 5 Sternen

Need to know further in advance post openings, what,where, pay, hours, etc. Need to know in advance if we get the positions we apply for.We understand that these posts are going to be filled and chall... Mehr ansehen

Bewertet mit 1 von 5 Sternen

Pathetic service, do not fall for this useless software add ons that dont work but will charge you fully without any apologies for the most tardiness of customer support in even responding. Connect te... Mehr ansehen

Bewertet mit 5 von 5 Sternen

I made an error after my trial ended and made my way to the right department who handled my problem in an efficient and timely manner. Thanks so much Tim. Faith restored....

Bewertet mit 1 von 5 Sternen

Customer support is woeful. Phone support assistants are trained to repeat your question. Then waste your time guiding you to the simple on line instructions you have already tried nine times out of t... Mehr ansehen

Unternehmensdetails

  1. B2B-Dienstleistungen

Vom Unternehmen geschrieben

Deputy is the ultimate Shift Planning & Employee Schedule Maker app: your all-in-one Workforce Management solution. Over 250,000 businesses in 90+ countries trust Deputy every day. Get started with a Free Trial today!


Kontaktinformationen

2.9

Akzeptabel

TrustScore 3 von 5

125 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Keine aktuellen Aufzeichnungen über Bewertungseinladungen

Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.

Hat 7 % seiner negativen Bewertungen beantwortet

Braucht meist mehr als 1 Monat zum Antworten

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

2.9

Alle Bewertungen

(125)

22 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 5 von 5 Sternen

Efficient & Great Product

Deputy makes my life so easy and simple every week for a Payroll that consists of 50 employees with timesheets. Every week I am able to export the timesheets into our Bookkeeping system, Xero and then load up the Payroll. It saves an amazing amount of time and eliminates any human error. I highly recommend Deputy to anyone.

8. Januar 2023
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Deputy is a reliable application for…

Deputy is a reliable application for managing all your rostering needs. My team really enjoy the simple navigation of the tool, along with the fact it is accessible on the go via the mobile app.

5. Februar 2023
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Deputy has been great for our business…

Deputy has been great for our business as it grows and has allowed us to easily scale our rostering and staff accountability accordingly. It has helped to take pressure off our management staff and allow us to provide more time to other aspects of the business.

2. Februar 2023
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Deputy rocks!

Deputy has made it way easier to schedule employees. The clock in kiosk has been an amazing update compared to our last outdated system. We also no longer have to leave notes on my desk for requested time off. Deputy has made my job easier and has made employees lives easier.

2. Februar 2023
Bewertung ohne vorherige Einladung
Bewertet mit 4 von 5 Sternen

Great software solution

Deputy has been a great rostering tool to get us off spreadsheets and easily see who is available to pick up shifts at the last minute!

2. Februar 2023
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Deputy saved us money!

I implemented Deputy before covid hit, which meant we had ample time to learn how it worked. After a bit of a steep learning curve for my boss, we now can schedule at ease, send our rosters and reminders to staff and we've been able to save money by utilizing the clock in/out feature. knowing exactly when staff arrive and when they leave, saves more than you would think. unlike some of the other reviews, I've personally never had an issue with customer support. they've always gotten back to me within 12 hours. they offer many extra services also, like webinars. 10/10 recommend Deputy!

1. Februar 2023
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

I love this software

I love this software. It’s so convenient I can access everything from rosters, timesheets & attendance on my app.
The only thing I can’t find or I haven’t seen is the section that will allow you the proficiency of each staff member’s.
Overall I’m very impressed with Deputy

1. Februar 2023
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Deputy is a all round great application

Deputy is a great application for managing all your roster needs. I am a Manager and really like the overview and easiness of the application. It has some great features that other platforms do not. Also the App is super handy for our team members to use and have when not at work. Great application.

1. Februar 2023
Bewertung ohne vorherige Einladung
Bewertet mit 4 von 5 Sternen

Helpful program

Find Deputy a useful program for rostering information when checking timesheets. Also for transfer of hours for individual jobs.

31. Januar 2023
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

I'm amazed they can charge for this..

I'm amazed they can charge for this... even more amazed after we were stupidly paying them for really crappy software that they would up the price so much on renewal.. Glad they did as we now use Sling, which is better software for a much more reasonable price (Free for scheduling) customer service on deputy is awful and the software is full of bugs that nobody has any idea how to resolve.

17. Juni 2022
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Stay away from these thieves please!!!

I have seen all kinds of cons in my life time, but by far this is the most pathetic. This company charges people for a service they don't use. I run an employment agency so I wanted to leave feedback here, so others can be aware and avoid this company. For the last 4 months I have been charged more than £1000 for 'SMS' usage. I did not pay much attention to my bills, until I was sent a bill of £750 and then something did not add up. I realised that I'm being charged nearly £500 for using SMS. I have never used this feature, since my workers use push notifications and Emails. So I queried this with Deputy. I am happy to share my chats with someone called Aaron Joshua Hilado, from deputy, so other business can see how genuinely thievish this company is: Aaron sent me a confirmation that Deputy has no way of knowing if I am using the SMS Feature. Also, he wanted to know, could you please ask your assistant if she uses it? So, I am being charged for 8800 SMS' that I have never sent, but wait, Deputy has no way of knowing if I did; they just charge me. I have said that I want my money refunded, so Aaron has provided my with a number to call Australia or the US, so I can ask the finance department. This is so insulting. This is basically illegal in the UK, or anywhere. A company has sent me a bill for a service I have not used, and when I ask for an itemised bill for the charges, they have no way of knowing if the items they are charging me for were used. So, how did that come up with the charges? They dont know. Please stay away from these thieves and tell others. My experience is real and my company is CADRE, so you know that it is genuine. Please look for other platforms and I'll be happy to join with others conned by this company to bring a claim against them to protect consumers.

9. Mai 2022
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Stay away

Stay away. Doesn't work as advertised.

Absolutely abysmal support.
We raised a ticket in regards to data export issues ranging from:
Incorrect data
Missing Data
Missing Shifts
Incorrect pay rates
Jumbled up data
Incorrect calculations
Duplicated shifts

Basically what we're paying for the software to do....

In the week and a half we've been trying to get these issues resolved, we've lost two business days, have engaged with four people and still no one has actually started to actually deal with the issues. We passed from pillar to post by very courteous but useless support (based in Singapore) once of which Renz who only works between 22:00 & 07:00 UK time which is obviously no good to us as we are based in the UK.

Does not work as advertised. Stay away.

5. April 2022
Bewertung ohne vorherige Einladung
Deputy-Logo

Antwort von Deputy

Thank you so much for sharing your feedback. We set a high standard for ourselves, and we’re so sorry to hear this was not met in your interaction with our business.

Deputy has a global support team that allows us to offer 24/7 support to our customers and as such, our engineers are based across the globe. We appreciate that working across different time zones can be challenging and we are happy to see that you have since been supported by one of our London based engineers, who has assisted with exporting your data in the format you require.

We always aim to deliver a great experience, and we are gutted when we don’t meet expectations. Thanks for taking the time to bring this to our attention. We really appreciate your feedback.

Bewertet mit 1 von 5 Sternen

Stay away from this rubbish platform

This is a rubbish app, please stay away from it!! It's cost me thousands of pounds of lost business in days, because my agency workers can't claim shifts, because we are unable to delete shifts. Every time we delete shifts, they reappear and therefore stop the staff from claiming new shifts, because it shows that there is an overlap. Every time you contact Deputy, they have only one or 2 workers available, who tell you that they have 'created a ticket' for you, or that they have 'escalated it' to their support teams. So, I've been losing business for weeks while waiting for the support team to delete two shifts. After nearly a week of raising the same issue, one of the 'escalating' crew told me that 'there are things beyond our control'. During free trials, they dont tell you that the app is beyond their control, or that you'll need to provide them backdoor access to your business almost on a daily business so they can sort out very superficial things that they are incapable of resolving. Please stay away from this crap if you dont want to be frustrated.

24. Dezember 2021
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Would recommend!

I've been using Deputy for the last two Christmas seasons for my seasonal photography business and they really make my life so much easier. Customer service chat has always been helpful (even when I have dumb questions) and I like that they have seasonal pricing options.

1. Februar 2021
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Made my life so much easier

Rostering, reports, time sheets, attendance, integration with other apps. Deputy has it all and I am very grateful for all of its functions. Communication with employees, management of schedules and timesheets have never been easier. It's a joy to use, excellent user interface, constantly growing and improving. Highly recommend.

20. Dezember 2019
Bewertung ohne vorherige Einladung

So funktioniert Trustpilot

Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.

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Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.

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Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.

Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.

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